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Land Rover Boerne - Service Center

Boerne, TX

4.6
474 Reviews

474 Reviews of Land Rover Boerne - Service Center

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March 13, 2024

Service tech Lorena and Sales rep Victor were very attentive and friendly. Prior info regarding 2 years maintenance service was not accurate. More

by EBUTLER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Service Tech., Victor Zapata
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Mar 14, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 12, 2024

Quick and Easy. We got the vehicle we wanted. We were kept up to date and the process was very More

by LINDSIEV06
Recommend Dealer
Yes
Employees Worked With
Nick and Arty
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Jul 08, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 09, 2024

I took my truck in for a oil change and got my truck back right away More

by BELINDAGARZA64
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Lorena
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Mar 10, 2024 -

Land Rover Boerne responded

BELINDA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 09, 2024

It was good Miriam in service was outstanding. She took care of our needs in a very prompt and efficient manner More

by marcelo2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fagan is a great associate. Miriam in service is outstanding!
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Mar 10, 2024 -

Land Rover Boerne responded

marcelo, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 09, 2024

Great service Very fast affordable efficient service will go here again highly recommend Great place More

by LORENASASA21
Recommend Dealer
Yes
Employees Worked With
Loren
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Mar 10, 2024 -

Land Rover Boerne responded

LOREN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

March 06, 2024

Pleasant fast and efficient dealership- why do you need fifteen words to rate a dealership ? More

by steveball30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timo Navarrete
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Mar 07, 2024 -

Land Rover Boerne responded

steve, thank you for sharing your experience with us. We appreciate your feedback!

March 06, 2024

The very best service I've had in years They returned my calls promptly and courtesy More

by Kaypeek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan and Cody
Report | Print
Mar 07, 2024 -

Land Rover Boerne responded

Kay, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 05, 2024

Good customer service Lorean in service department helped me through out the repair. Thank you Lorena More

by JAGESH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Report | Print
Mar 06, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 05, 2024

Location was easy to find,Jaden was pleasant to speak with and knowledgeable about the vehicle we planned to buy. More

by MYSHOPPER2002
Recommend Dealer
Yes
Employees Worked With
Jaden
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Mar 06, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 05, 2024

Andy was much more than kind and courteous. Not only did he answer all of our questions, he even answered ones we forgot to ask. ???????????? More

by k_parke11
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Mar 06, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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