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Land Rover Boerne - Service Center

Boerne, TX

4.6
474 Reviews

474 Reviews of Land Rover Boerne - Service Center

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March 27, 2024

Customer centric, friendly, courteous, always ready to help the customer, moderately comfortable waiting area, convenient location More

by ruth.bondurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena in service , Neal Garcia
Mar 28, 2024 -

Land Rover Boerne responded

ruth, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

March 27, 2024

Everyone I deal with at the dealership gives me VIP treatment. The courtesy washes are so appreciated as well. On this specific trip, Lorena Castaneda went out of her way to keep me informed and well More

by DONJ441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda
Mar 28, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

March 27, 2024

The dealership is awesome everyone is friendly and speaks, the service is excellent and professional I will always come to get my car serviced at Shottenkirt Jaguar and Land Rover. More

by Jay garcia
Recommend Dealer
Yes
Employees Worked With
Zackary Deboe
Mar 28, 2024 -

Land Rover Boerne responded

Jay, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 26, 2024

They have always been true to their word. Work has been above & beyond expectations. The service department is awesome. Zack is great, delivered on time and in better shape then anticipated More

by SANDARGRIF
Recommend Dealer
Yes
Employees Worked With
Zack he was great
Jul 04, 2024 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

March 26, 2024

Had to take vehicle twice to have problem identified. Estimate repair cost was three times the price quoted by an independent Jaguar repair facility. More

by TALLK2US
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 27, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

March 22, 2024

I was taken care of very well from Nathan, Vinnie and Benito. All great people and very educational about my car. I learned things I never knew before! More

by Agustinazodin
Recommend Dealer
Yes
Employees Worked With
Benito
March 19, 2024

Great customer service Great people great service. Only disappointment was a car was not washed. It was very dirty. More

by Kforster.wealthyedu
Recommend Dealer
Yes
Employees Worked With
Numi
Jul 04, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

March 17, 2024

Good service. Friendly group. Easy to make appontments and seem to be on time. Enjoy the staff More

by gdmdukefan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Fagan
Mar 18, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

March 16, 2024

Excellent service fair prices will buy my next car for sure with them cause of the great service More

by LRS.WASTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Mar 18, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 15, 2024

Took my F-Pace in for service. Very friendly staff, especially the Service Advisor Maryam. My car was repaired in a timely manner and I was kept informed of the progress. The mecha More

by AESTRADA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryam Jaghori, Benito Santiago
Mar 18, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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