Back

Land Rover Boerne - Service Center

Boerne, TX

4.6
474 Reviews

474 Reviews of Land Rover Boerne - Service Center

Sort by
April 11, 2024

The staff is very helpful and has great customer service! They went above and beyond to make my experience less stressful! More

by luisaHINOJOSA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam
Apr 12, 2024 -

Land Rover Boerne responded

luisa, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 11, 2024

My service advisor Lorena Castaneda did a great job & kept me informed throughout the service process. More

by mjimenez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda
Apr 12, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 10, 2024

Awesome service and sales! Couldn’t recommend any higher! Exceptional everything!! I am a repeat customer and will be buying from them as long as we live in the area! More

by lkbrooks87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in service, Thomas Fagan
Apr 11, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

April 06, 2024

Great service and excellent staff. Highly recommend for service and new purchases. No hard selling. More

by marcofgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Main at Service department. 5 Star service!, Victor Zapata
Apr 08, 2024 -

Land Rover Boerne responded

marco, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

April 04, 2024

Great customer service. I was updated daily with the status and progress with my vehicle. Thank you! More

by BRITSMITH923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Apr 05, 2024 -

Land Rover Boerne responded

BRIT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 03, 2024

Great service with great communication. The work done was finished in a timely manner. And our vehicle is always clean when we pick it up. More

by LEES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depart is great.
Apr 04, 2024 -

Land Rover Boerne responded

LEES0, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 02, 2024

Lack of communication on their part. Didn't do what they told me they did. My car was there 4 weeks and still didn't do what they said they did. It was a minor repair More

by lorainetbrown
Recommend Dealer
No
Employees Worked With
Victor. He was great. It was the manager and precious person that left.
Apr 03, 2024 -

Land Rover Boerne responded

loraine, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

April 01, 2024

Excelente atención desde la llegada y un servicio muy rápido aunque muy cara la recepción. More

by LUISADAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representatives
March 31, 2024

Service advisor was good, the only issue I would say is she should be clear on the amount due that is out of pocket. I asked twice and was told $1400 when I picked up my car it was $1769. I was totally sur More

by RICHGARCIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryam
Apr 01, 2024 -

Land Rover Boerne responded

RICH, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

March 28, 2024

On March 21st my wife and I came in to see a pre-owned Rover. It was raining outside so we couldn't get a great look at the exterior but liked the interior and took a drive. Arty had Timo introduce himsel More

by REFFLER6
Recommend Dealer
No
Employees Worked With
Arty and he was excellent
Mar 29, 2024 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

...
19
...