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Land Rover Boerne - Service Center

Boerne, TX

4.6
474 Reviews

474 Reviews of Land Rover Boerne - Service Center

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April 20, 2024

The best experience ever, staff has an excellent disposition to do a great job , so very satisfied. More

by JALSIMPSON
Recommend Dealer
Yes
Employees Worked With
Maryam, in service department, awesome
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May 01, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 19, 2024

This is the best service department in the city of San Antonio. Nuni ALWAYS takes care of our precious Rover. Love this guy. -Steve More

by steveowens47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nuni 5 stars
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Apr 21, 2024 -

Land Rover Boerne responded

steve, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 19, 2024

My service advisor was Zach. He was able to diagnose and resolve my problem in a timely manner More

by 4BECKYBURLESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 19, 2024

Great dealership. Great service staff, felt they went above and beyond to assist with getting our cars service completed in a timely manner. More

by Cassandra Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Apr 21, 2024 -

Land Rover Boerne responded

Cassandra, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 16, 2024

The Service Dept did an excellent job in getting my vehicle issues corrected in a timely manner. More

by debbi.m.777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe /Cody O’Donnell/Carlos Garza
Report | Print
Apr 17, 2024 -

Land Rover Boerne responded

debbi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 15, 2024

The service department is great, however, I’ve had nothing but a difficult time with the finance manager and director. I keep getting promises of getting call backs and ensuring my issue will be resol More

by darbysjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sterling Smoak
Report | Print
Apr 16, 2024 -

Land Rover Boerne responded

darbys, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

April 15, 2024

My service technician kept me up-to-date, provided me with a rental and made the process of having my car, in the shop, for such a lengthy time, a breeze! More

by KRSTINSCHWARTZ42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Apr 16, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 13, 2024

Very professional and very knowledgeable service! Service Rep , Lenora, was out standing! Service office was welcoming and friendly. More

by MSWIGART12
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenora
Report | Print
Apr 15, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 13, 2024

Appointment was easy to make. Parts were delivered when promised and service advisor was communicative and thorough More

by SLIVELY2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Report | Print
Apr 15, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 12, 2024

Best service I’ve ever experienced! The most Courteous & friendliest experience !! Always willing to help !!no problem is too big or too small !! You know your vehicle will receive the More

by Jamiller110@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the entire Service Department
Report | Print
Apr 16, 2024 -

Land Rover Boerne responded

Jamiller, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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