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Land Rover Boerne - Service Center

Boerne, TX

4.6
476 Reviews

476 Reviews of Land Rover Boerne - Service Center

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May 23, 2024

Never got a phone call about the service. Asked for invoice got last page details? More

by SBEUSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Gies III
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

Always preger Boerne over any other dealership. Great service and the best sales team. Thank you More

by ESPINOZAJUANY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Garcia, Timo Navarrete, Gregory Whitlock
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May 23, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

May 22, 2024

Awesome service. .at this dealership it's a little out of my way but always worth the drive THANKYOU Zack! More

by delagarza1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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May 23, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

May 17, 2024

Absolutely disappointed! Waited months to get the spare Kay, and I had to be calling again and again. More

by GOODGUYLANDSCAPING64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale Haines, Timo Navarrete
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May 20, 2024 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

May 16, 2024

I purchased my defender from San Antonio Landrover and the service dept was substandard so I gave Boerne Landrover a shot and I've been thoroughly impressed. You can count on I will be a returning custome More

by speck.william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Staff
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May 17, 2024 -

Land Rover Boerne responded

speck, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

May 15, 2024

Purchased a 2021 Mercedes AMG GT 43 from this dealer at a fair price. Roger Keith did an outstanding job as the dealership’s sales representative. A+++. Mike Davis More

by MIKEJDAV
Recommend Dealer
Yes
Employees Worked With
Roger Keith. Mychal Payne
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May 16, 2024 -

Land Rover Boerne responded

MIKE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

May 15, 2024

I’m disappointed with the quality of my 2024 F Type as the dealer has had my car a combined 9-10 weeks in my first year. But the service guys and driver have been great More

by LITTLEJOHN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
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May 16, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

May 15, 2024

WONDERFUL DEALERSHIP AND SERVICE! !!! I RECOMMEND TO EVERYONE LOOKING FOR A NEW OR PREOWNED CAR!! More

by lkbrooks87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gies III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach in service is awesome!!, Thomas Fagan
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May 16, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

May 14, 2024

The atmosphere here is much more relaxing than most dealerships which translated into a much more enjoyable experience for me. The process and paperwork is never fun but everyone I worked with was extr More

by CHELSEAH65
Recommend Dealer
Yes
Employees Worked With
Jaden Nieves
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May 15, 2024 -

Land Rover Boerne responded

CHELSEAH, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

May 14, 2024

Great Customwr service. They replaced our battery and updated our software. Will return when necessary More

by denisenthane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
May 15, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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