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Land Rover Boerne - Service Center

Boerne, TX

4.6
493 Reviews

493 Reviews of Land Rover Boerne - Service Center

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August 20, 2025

As always the service department went above and beyond. Zack is always willing to help and is top notch! More

by mseangillispie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 15, 2025

I had an ac issue, I was taken in right away. The staff was fantastic. More

by SANTAMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Land Rover Boerne responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover Boerne. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

August 15, 2025

Done . . . . . . . . . ....,. ...., . . . More

by SANTAMARTINEZ
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda
Aug 15, 2025 -

Land Rover Boerne responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

July 29, 2025

Excellent customer service. Service advisor was professional and kept me advised of the status of my vehicle. More

by mcampbell58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

July 29, 2025

Great customer service. Was very accommodating with my needs. Mary in repairs gives her 10 stars. She even took time to show me how to turn off auto in my vehicle. More

by Josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Land Rover Boerne responded

Josie, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

July 28, 2025

People were very friendly and helpful. Cynthia worked with me getting my wife’s car in today to get it serviced. Zach was also very helpful. Mentioned to him about a noise problem with More

by rgwestbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 23, 2025

Excellent & very clean facilities , service department exceptional . Zack is one of the best service person I have interfaced with . More

by Jwhiteog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 22, 2025

Polite service and excellent snacks while I waited. Scheduled the replacement for a Saturday, the eta was right in and my 110 Defender was ready when expected. They also washed it and even dried in More

by Mikmulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gies III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuni Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 20, 2025

Pleasure doing buisness with JLRBoerne. The Service dept reps were honest, candid and very helpful. With prior coordination I was in and out of the service dept with a loaner in a matter of More

by EpicIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 10, 2025

The service team is so friendly and accommodating. They are wonderful to work with. I highly recommend! More

by jtreadwell1602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Land Rover Boerne responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Land Rover Boerne!

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