Land Rover Alexandria
Alexandria, VA
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Rangerover recall and warranty service Beyond expectations. Customer service asked if I needed a rental car during my appointment. Thought that was really nice. Also Chad called me few ho Beyond expectations. Customer service asked if I needed a rental car during my appointment. Thought that was really nice. Also Chad called me few hours after I had dropped my car with detailed explanations of the problem , things that covered under warrant, and also what time it should be ready for pickup. My truck washed and cleaned when I got there. Everything was excellent. More
Always A Great Buying Experience This the second Range Rover Sport I've purchased from Land Rover Alexandria and it was again a great experience. Very easy process and all promises ke This the second Range Rover Sport I've purchased from Land Rover Alexandria and it was again a great experience. Very easy process and all promises kept. Larry was wonderful to work with and I will do more business with him in the future. More
Service Great personalities, great service. Brandi was extremely helpful and nice. Repairs were done as promised. Convenient location. Promptly returned c Great personalities, great service. Brandi was extremely helpful and nice. Repairs were done as promised. Convenient location. Promptly returned calls. I cannot think of anything else to write. More
Service solution headquarters There is a much closer dealership to me. However I drive th Akexabdria because of my service writer and the quality of service provided. Dave Shenkle There is a much closer dealership to me. However I drive th Akexabdria because of my service writer and the quality of service provided. Dave Shenkle is great. More
Super It was a great!! My vehicle needed some extra work I was not aware of and team kept me updated daily until it was ready. It was a great!! My vehicle needed some extra work I was not aware of and team kept me updated daily until it was ready. More
Superior Service Chad Jamerson has been taking care of me and my Range Rover for years. He is a truly exceptional advisor and a good choice for your next Service Mana Chad Jamerson has been taking care of me and my Range Rover for years. He is a truly exceptional advisor and a good choice for your next Service Manager. I thrust him forever. More
Outstanding My service advisor Dave has always provided outstanding service. He goes above and beyond to be sure my Range Rover was serviced correctly and in a t My service advisor Dave has always provided outstanding service. He goes above and beyond to be sure my Range Rover was serviced correctly and in a timely manner as well as fully explaining work needed to be done and why and goes over the information of work performed upon pick up of my vehicle More
Super service I am giving Alexandria Landrover a 5 Star Rating for Super Service. I had a issue with my 2015 Evo the air conditioning was not working. I called serv I am giving Alexandria Landrover a 5 Star Rating for Super Service. I had a issue with my 2015 Evo the air conditioning was not working. I called service they gave me an appt immediately, a rental was provided in less than 20 mins I dropped my car off. The service center called an told me that they need more time to figure out why the air conditioning wasn't working told me to keep the rental and they would contact me when the car was done. Once it was corrected I was provided the explanation and picked up my car. Absolutely the most fluid service support transition I have had over the 38 years I have been driving. No waiting no hassles Alexandria Land Rover SLA to their customers is fantastic! More
Superb as Always! LR Alexandria is the best around. The service department checks every detail and ensures that all areas and issues are covered and addressed properly LR Alexandria is the best around. The service department checks every detail and ensures that all areas and issues are covered and addressed properly to perfection. More
Excellent and rapid service So I went to Range Rover Alexandria and was met with utmost grace and kindness. I was met by two of the advisors who were very kind and made me laugh. So I went to Range Rover Alexandria and was met with utmost grace and kindness. I was met by two of the advisors who were very kind and made me laugh. Made me feel a lot more at ease about my issue. Chad, who was my advisor, was not only kind, but very accommodating in helping me with my vehicle. My baby had a nail in one tire and my technician Bryan I believe, let me know I had a bubble in the other tire. Chad explained utmost concern for my safety and immediately advised me to have the tires taken of. He gave me brilliant quotes and although I was unable to handle everything at once, Chad was gracious enough to work with me. I will definately come to Range Rover Alexandria for future service. Thank you Chad and Bryan, you gentlemen are the best... More