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Land Rover Alexandria
Alexandria, VA
96 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 96 reviews
July 18, 2016
Great service I brought my car in for a standard service and the group did a great job, especially Brandy at the front desk. I will definitely bring my car back in. I brought my car in for a standard service and the group did a great job, especially Brandy at the front desk. I will definitely bring my car back in. More
by Llllll
Employees Worked With
Brandy
July 15, 2016
The worst dealership ever! They are the worst dealership ever! They sold me "new" 2016 range rover evoque and less than a 2 months the day light stopped working and USB port was They are the worst dealership ever! They sold me "new" 2016 range rover evoque and less than a 2 months the day light stopped working and USB port was not working at all. They fixed it in a week! They are not fast when you come to pick the car, Ive waited for more than 20 min just yo pick up mu car! Then after about 15 days I had more issues like cracking noise from the front window, the front passenger seat wrinkled like I've owned the car for 2 years, heads up display kept dropping so I have to reposition it everytime, censor, when car in front me close, was giving me a false alarm! it was too much problem for a "new" car. So I found out about lemon law, guess what they said??? "We can't do anything because every dealership owned independently, so you have talk to Land Lover yourself because you are the owner"!!!!!!! Horrible dealership! More
by Masha.E
Employees Worked With
Mark( sales person), Steve ( service department), Service department manager, Jose ( finance huy)
July 14, 2016
Replacement Panel at rear - driver's side I brought my car for a warranty replacement panel. I waited for 1-1/2 hours and the job was done quickly. I also reviewed the warranty dates and next I brought my car for a warranty replacement panel. I waited for 1-1/2 hours and the job was done quickly. I also reviewed the warranty dates and next service dates with Chad. Thank you. More
by Poh Hoi Herley
Employees Worked With
Chad
July 13, 2016
Awesome. Great help. Very professionally. This service was done on time and while waiting they made sure I was well taken care of. They also asked if I needed anything els Very professionally. This service was done on time and while waiting they made sure I was well taken care of. They also asked if I needed anything else. More
by Colin
Employees Worked With
Brandi
June 06, 2016
Sales staff went above & beyond I recently purchased my second LR4 from Land Rover Alexandria. Jose, Rush, and Manny went above and beyond to make sure that I left with a great LR th I recently purchased my second LR4 from Land Rover Alexandria. Jose, Rush, and Manny went above and beyond to make sure that I left with a great LR that fit within our budget. I really appreciated the attentive personal service. More
by Elizabeth K.
Employees Worked With
Jose
May 20, 2016
Possibly the best Land Rover Dealership in the country Having purchased dozens of new cars over the years I am particular and expect to be treated well (unfortunately this can be evasive in the automotive Having purchased dozens of new cars over the years I am particular and expect to be treated well (unfortunately this can be evasive in the automotive industry). I have had good experiences with BMW and Porsche dealers as well as a few others over the years, but this was my first Land Rover purchase. I called and emailed a few dealerships before deciding to work with Land Rover Alexandria, they were by far the best dealership on the East Coast! They offered transparency and were authentic and up front. If one is looking to purchase a Land Rover product and wants a fair price and to be treated well I wouldn't consider dealing with anyone else! They were not the closest Land Rover dealership to me, but I am very pleased to have found them. They provided me with one of the easiest automotive acquisitions of my life. I highly recommend this dealership! More
by Christopher Arthur
Employees Worked With
Michael, Jose, Rush, and Justin
May 14, 2016
Good Job Steve Lindsey Worked with Steve Lindsey, I toke my car for first service to Land rover in Alexandria and met Steve he is very professional and kind, and diffidentl Worked with Steve Lindsey, I toke my car for first service to Land rover in Alexandria and met Steve he is very professional and kind, and diffidently recommend him for all Land Rover customers. More
by Basir
Employees Worked With
Steve Lindsey
May 07, 2016
Great service experience Steve is always very helpful. He‘s very kind and very considerate. In fact, he's the main reason why I always go to this store for my Land Rover servi Steve is always very helpful. He‘s very kind and very considerate. In fact, he's the main reason why I always go to this store for my Land Rover service. More
by Li
Employees Worked With
Steve Lindsey
May 06, 2016
Great Customer Service! Land Rover Alexandria went above and beyond our expectations. From our knowledgeable Sales Associate, "KC" to the Managers who took their time to as Land Rover Alexandria went above and beyond our expectations. From our knowledgeable Sales Associate, "KC" to the Managers who took their time to assist us, everyone at Land Rover Alexandria made our buying experience enjoyable. We would definitely recommend this dealer to our friends and family. More
by ArlRR
Employees Worked With
KC
April 24, 2016
Service Each time I have had to take my Range Rover Sport for Service, Chad Jamerson has been simply fantastic. Courteous and accommodating to my particular Each time I have had to take my Range Rover Sport for Service, Chad Jamerson has been simply fantastic. Courteous and accommodating to my particular situation (living about 75 miles away). He kept me informed as work was being performed and was (is) always a pleasure to deal with. More
by pamela
Employees Worked With
Chad Jamerson
