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Lancaster Toyota

East Petersburg, PA

not yet
rated
274 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 274 reviews

November 09, 2020

Always have a Great experience when looking for a new Toyota at Lancaster Toyota. Like working with Ian Wenger and all the people involved in getting us into a new Toyota. More

by wdesenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Wenger
Nov 10, 2020 -

Lancaster Toyota responded

We are glad that Ian was able to provide you with a great buying experience. We appreciate the great rating and we hope to see you again soon!

November 05, 2020

easy access to my residence, clean and well maintained waiting area, efficient and well trained staff members, prompt reminders of when service is due for your vehicle. More

by rceitemiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
aaron
Nov 06, 2020 -

Lancaster Toyota responded

This is what we love to hear! Thank you for the positive comments and 5-star rating! We are so glad to hear that you enjoyed working with our team. We appreciate your business and hope to see you again soon!

November 05, 2020

Looked at Honda’s again as that’s what she’s driven since 2001. Not impressed with interior/exterior color selection OR the 1.5 4cyl W/turbocharged this 2020 year so we drove up the street to Lancaster Toyot More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance manager, Ruben ?
Nov 06, 2020 -

Lancaster Toyota responded

Thank you for sharing your experience with us, John! We definitely agree that Ian is an asset to the team. Thank you for the kind words about him! We are so glad to hear that you were about to find the vehicle that you were looking for! If there is anything else we can help with, please don't hesitate to let us know! Enjoy your new Camry!

Nov 06, 2020 -

John responded

It truly was a Great experience. No games or back n forth. I had a pic of my KBB value on my phone. I chose a little under the median trade in value and the deal was sealed. Thank You for an easy buy and smooth transaction. I know cars myself and It was amazing how well Ian knew his product. 👍🏼

October 31, 2020

A few years ago it was hard to make a deal at Lancaster Toyota but I bought my last three trucks there and each time it's been easier. This last one it went pretty well and I just want to thank Judy Tucker More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Tucker, and the finance guy I can't remember what his name was younger guy
Nov 02, 2020 -

Lancaster Toyota responded

Thanks so much, Jerry! We are happy to hear that Judy and the team made your car buying experience much easier! Enjoy your new truck, and let us know if there is anything else we can do to help!

October 28, 2020

Amazing service with a video to show how to use the remote start that was installed. Kept up to date on status of service and cost quote was spot on!! More

by jojobru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly, Paul
Oct 30, 2020 -

Lancaster Toyota responded

Thank you for the 5-star review! We are glad to know we could provide you with updates during your visit and you had a great experience with us. If there is anything more we can do, please let us know. Thank you!

October 27, 2020

Holly and all of the Maintenance staff continue to provide outstanding service for my vehicles. This Maintenance team is why I keep returning to Lancaster Toyota for my vechle needs. More

by jerry4gsd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly and Mx Manager.
Oct 28, 2020 -

Lancaster Toyota responded

Thank you for your review! We're glad to hear that you had a great experience working with Holly and our team, and we appreciate your loyalty. If there's anything else we can help you with, please let us know!

October 22, 2020

Holly has never failed to come through for us. She is friendly, helpful, efficient etc. when my car battery died she got me in immediately and had it fixed while I waited. She had the new battery in and More

by Beege
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Ochs
Oct 23, 2020 -

Lancaster Toyota responded

Thank you for the 5-star rating and shout out for Holly! We appreciate your loyalty and are glad to hear you were able to get back on the road within the hour. We look forward to working with you in the future.

October 14, 2020

Great guys. The sales people were nice and were listening to what i wanted.Great place to buy. Fast and easy transaction. I would buy again at lancaster toyota. More

by Ov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 15, 2020 -

Lancaster Toyota responded

Thank you for taking the time to leave us a review! We are happy to hear you were satisfied with the car buying process and hope to make your experience worth 5 stars next time. Thanks for choosing Lancaster Toyota!

October 12, 2020

Super experience with great follow up and I love the car and quality along with innovation Definitely would buy another car with Lancaster Toyota. Superb More

by markfuhrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 13, 2020 -

Lancaster Toyota responded

This is so great to hear! We are thrilled that you had such a great car buying experience. If there is anything else we can help with in the future, please give us a call! Thank you for your business!

October 11, 2020

I had an excellent car buying experience! Kathleen was I had an excellent car buying experience! Kathleen was very customer service oriented, professional and friendly! Buying a car is usually a painful More

by yogi8it
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen flichman
Oct 13, 2020 -

Lancaster Toyota responded

Thank you for the excellent 5-star ratings and feedback! We are so glad to hear that you enjoyed your car buying experience with Kathleen. We are truly grateful for your business. If there is anything else we can do, please don't hesitate to let us know!

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