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Lancaster Toyota
East Petersburg, PA
279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 07, 2026
I am 63 and have bought MANY vehicles.
Lancaster Toyota/Mazda is the worst dealership I have ever dealt with. There is zero customer service. The finance guy (Joe) didn't seem to know what
More
by not happy
Employees Worked With
Joe, Rob
November 11, 2025
The whole new car buying experience was wonderful.
Judy took the time to listen to my needs and concerns and didn't pressure me at all. They gave me a fair price for my trade-in and made the financial
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by Wendi K.
Employees Worked With
Judy
September 20, 2025
Terrible customer service!
We were charged $56 just to have our battery tested. I already jump started the battery when it failed. 25 months into a 84 month warranty?? What
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by tvguy
Employees Worked With
Some Rude Guy
