Lancaster Toyota

LTM review Very easy to work with their service team. Did not feel pressured to add services. The technician explained options thoroughly. Overall, a very satisf Very easy to work with their service team. Did not feel pressured to add services. The technician explained options thoroughly. Overall, a very satisfying experience. More

New car purchase I just picked up my 2016 Toyota Tacoma from Bill Bock, Don Nolt and the crew. It was the easiest purchase I ever made. They exceeded my expectations a I just picked up my 2016 Toyota Tacoma from Bill Bock, Don Nolt and the crew. It was the easiest purchase I ever made. They exceeded my expectations and the vehicle is world class. More

in and out I brought my 14 Camry in for it's 30K service and state inspection including emissions, and change cabin air filter. An estimated time of completion w I brought my 14 Camry in for it's 30K service and state inspection including emissions, and change cabin air filter. An estimated time of completion was given as well as estimated cost. I used a dealership coupon which saved me $25 and I was out in half the estimated time. Two complementary coffee's to be exact.. Carlos kept me up to date as to what was going on. He was knowledgably, professional in his manners and appearance. The service waiting area is pleasant and clean. Excellent overall experience. More

Excellent preventive maintenance service. Prompt service and very courteous. Friendly and conscientious to clients at the Lancaster Toyota Service Center. All their staff are courteous and he Prompt service and very courteous. Friendly and conscientious to clients at the Lancaster Toyota Service Center. All their staff are courteous and helpful. The waiting room is excellent. More

Great I stopped in to get my spare key and Amanda was great with explaining everything and getting me out as quickly as possible. She even helped me with my I stopped in to get my spare key and Amanda was great with explaining everything and getting me out as quickly as possible. She even helped me with my kids. She was awesome More

Great Dealer This dealer ship is great. I have gotten 3 cars from here & everything worked perfect. The warranty is great also Toyota is the way to go This dealer ship is great. I have gotten 3 cars from here & everything worked perfect. The warranty is great also Toyota is the way to go More

I was #1 Rarely do I write reviews, however if karma is real, I received my good Karma at Lancaster Toyota. I truly felt like I was the number one customer! Rarely do I write reviews, however if karma is real, I received my good Karma at Lancaster Toyota. I truly felt like I was the number one customer! The special attention that went into my experience was not like anything I have experienced before. I am certain that the people that helped me, did not sell me a new vehicle, they supported my needs, my concerns, and my wants. I left there with more than a new car. I was number #1!!!! Special thanks to Jim Dunkirk, Mike Sherman and Logan Hutton More

April 2016 Maintenance & PA State Inspection - Both Cars I have been a loyal and very satisfied customer of LTM since 1977 or 1978. My wife and I live in York, only 4-5 miles from one Toyota dealer (in York I have been a loyal and very satisfied customer of LTM since 1977 or 1978. My wife and I live in York, only 4-5 miles from one Toyota dealer (in York) and about 20 miles from 2 other Toyota dealers (Hanover and Mechanicsburg). All 3 dealerships are easier for us to get to/from than LTM and all 3 dealerships emphasize the only cars we are buying these days - Toyotas. So, why do we continue to do ALL of our Toyota business with LTM? That's simple - the honest, knowledgeable, polite, courteous, professional, and customer-focused team of people like Rick Price, Travis Yorty, Steve Shepos, Cory Holton, and Harold Troupe. In particular, I must give most of the kudos to Rick and Travis. Unequivocally, there is not one other business relationship that I value more than that of LTM. We have 2 Toyotas - Prius and Solara - so financially it is very significant in our life. Admittedly, I know very little about cars. Rick and Travis do a great job of educating me on the "must-know" aspects of all major repair/maintenance decisions. I count on them to be 100% truthful. And, they have NEVER, EVER DISAPPOINTED ME!! Once again, these LTM employees are honest and customer-focused. They know, if so inclined, they could easily "trick" me once or maybe even twice. But, they also respect me, and they know that I am very capable of determining when/if I've been misled or duped. Some dealerships might try this occasionally, but I am SO confident that if Rick Price or Travis Yorty have ANY control in the matter, HONESTY and FAIRNESS will ALWAYS prevail at LTM. In my opinion, the qualifications that LTM exhibits on a very consistent basis make it the top-notch Toyota dealership it is today. In fact, I would even go so far as to say that they are developing a MODEL business in the auto sales and service industry. WELL DONE!! More

Happy Camper So Far I've dealt with a lot of dealerships over the years that would lie about different things, i.e. work that was done and wasn’t work that needed done an I've dealt with a lot of dealerships over the years that would lie about different things, i.e. work that was done and wasn’t work that needed done and didn’t. So far, I can not say this about Lancaster Toyota. More

EXCELLENT SERVICE I dealt with Lancaster Toyota since 2008 and highly recommend them. The service advisor that I have been dealing with now for a number of years is M I dealt with Lancaster Toyota since 2008 and highly recommend them. The service advisor that I have been dealing with now for a number of years is Miguel Delgado who is absolutely customer oriented and has always given me the best of service and goes beyond in his service. Barbara Grofe Ephrata, PA. More