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Lancaster Toyota

East Petersburg, PA

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275 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 275 reviews

October 24, 2016

excellent,,as usual. Paul Glick was very helpful, informed me on what was needed and was able to answer my questions. Service center is very easy to get around and very cl More

by Grateful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Glick
Oct 24, 2016 -

Lancaster Toyota responded

Thank you for your kind review! We are glad to hear you enjoyed your service visit with Paul in our welcoming facilities, and we hope to see you again soon!

October 22, 2016

Ray's Review Lancaster Toyota has friendly and helpful employees who are always ready and able to assist customers. The company's service hours are also a huge pl More

by rayman14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Moreno
Oct 24, 2016 -

Lancaster Toyota responded

Thank you! We hope our ability to provide friendly service brings you back to us for all your future automotive needs!

October 21, 2016

Excellent The service there is always done in a timely manner. In particular, I want to "tip my hat" to Paul for his friendly demeanor. I bought my RAV4 in 2004 More

by Tgs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 24, 2016 -

Lancaster Toyota responded

Thank you for your kind review! We are glad to hear you enjoyed your experience with Paul, and we look forward to seeing you again for all your RAV4's future maintenance needs!

October 11, 2016

Purchased A New Vehicle I have been dealing with Lancaster Toyota since 2007. I have purchased 6 new Vehicles through them. If you are in the market for a New vehicle I high More

by Sarge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis-Service
Oct 14, 2016 -

Lancaster Toyota responded

Sarge, thank you so much for taking the time to write such a kind review, and we greatly appreciate your recommendation and, most of all, your years of loyal business! We are so glad to hear you continue to enjoy your experiences with Art, and we look forward to seeing you again for all your future automotive needs!

October 04, 2016

Very Favorable Lancaster Toyota got my car in right away, and back to me sooner than anticipated. I will stick with Lancaster Toyota, and plan to keep my Camry for a More

by Brian Melsom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel DElgado
Oct 05, 2016 -

Lancaster Toyota responded

That is great to hear, Brain, and thank you for your kind review! We look forward to seeing you again for all your Camry's future maintenance needs!

September 28, 2016

Great but moving on. We bought our Prius brand new from this dealership. It took us finding a better deal online in order to get the price lowered and a better model. It w More

by weloveartnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa S T., Judy, Jason
Sep 29, 2016 -

Lancaster Toyota responded

Thank you for your valuable feedback and loyal business during the ownership experience of your Prius. We have used feedback like yours to make some significant changes to the car-buying experience we provide since your purchase, and we will use your comments to continue to improve our processes. We hope for an opportunity to show you those improvements firsthand whenever you are ready for your next vehicle. In regards to some of your service concerns, the Toyota Care Plus product you purchased will save you over $250 over the term of the contract on routine maintenance. Toyota Genuine parts are offered at our dealership by a price set by Toyota, and we do not mark up from suggested retail. Toyota Genuine parts are designed for your specific model and will perform better than aftermarket parts. If you have any questions or further concerns, I invite you to call me on my personal cell – 717.940.2450. Thank you again for your review and valued business! - Rick Price General Manager.

September 26, 2016

always easy in easy out very nice people I called 1 day before I brought in my truck for an oil change,they got me in the next day,and also they did emmissions and inspection in the same appo More

by Danger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 28, 2016 -

Lancaster Toyota responded

Thank you for your kind review! We look forward to providing you with that same satisfactory service for all your future automotive needs!

September 26, 2016

Great experience in purchasing 2017 RAV4 XLE Great experience in dealing with Art Wynne in making the purchase. Art was always very courteous and never pushy. We got exactly what we wanted and a More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Wynne
Sep 28, 2016 -

Lancaster Toyota responded

Thank you so much for your kind review! We are happy to hear Art was able to provide you with the no-pressure shopping experience we pride ourselves on delivering, and we look forward to seeing you again for all your future automotive needs!

September 24, 2016

Excellent, Timely. comsiderate. Respect for time od appointment; polite conversation with detailed explanations of repair process. Nice waiting facilities and fine, free shuttle se More

by fellowship
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Paul Glick and driver of shuttle Paul,
Sep 26, 2016 -

Lancaster Toyota responded

Thank you so much for your kind review and recommendation! We are glad to hear you enjoyed the accommodating service experience we strive to deliver, and we look forward to seeing you again for all your future automotive needs!

September 24, 2016

Great service We recently took our Corolla over to Lancaster Toyota for a 95000 mile checkup. Even though we live in York it is worth the trip. The shop and waiti More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Delgado
Sep 26, 2016 -

Lancaster Toyota responded

Thank you so much for taking the time to share such a kind review, Steve, and we truly appreciate your recommendation! We are glad to hear you enjoyed your experience with Miguel, and we look forward to seeing you again for all your Corolla's future maintenance needs!

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