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Lancaster Toyota
East Petersburg, PA
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excellent,,as usual. Paul Glick was very helpful, informed me on what was needed and was able to answer my questions. Service center is very easy to get around and very cl Paul Glick was very helpful, informed me on what was needed and was able to answer my questions. Service center is very easy to get around and very clean. More
Ray's Review Lancaster Toyota has friendly and helpful employees who are always ready and able to assist customers. The company's service hours are also a huge pl Lancaster Toyota has friendly and helpful employees who are always ready and able to assist customers. The company's service hours are also a huge plus! More
Excellent The service there is always done in a timely manner. In particular, I want to "tip my hat" to Paul for his friendly demeanor. I bought my RAV4 in 2004 The service there is always done in a timely manner. In particular, I want to "tip my hat" to Paul for his friendly demeanor. I bought my RAV4 in 2004 and have brought it back to them for all service. It runs great! More
Purchased A New Vehicle I have been dealing with Lancaster Toyota since 2007. I have purchased 6 new Vehicles through them. If you are in the market for a New vehicle I high I have been dealing with Lancaster Toyota since 2007. I have purchased 6 new Vehicles through them. If you are in the market for a New vehicle I highly recommend you visit here , ask for Art Wynne for your salesperson. From Past experience I know that He will go above and beyond, and do everything in His Power to meet your needs and make sure you are completely Satisfied with your purchase What I like the most is that His desire is that you leave their not just satisfied with your purchase, but also knowing that you got the best deal possible, because He knows when this happens you will become a loyal customer. It is such a Blessing to deal with a salesperson who is more concerned about the customer than just making a sale, you don't find this too often anymore. Great Job Art, Toyota should be Proud to have you on the Team, I know I am Proud to know you and to have dealt with you. The whole team has made this a memorable occasion. More
Very Favorable Lancaster Toyota got my car in right away, and back to me sooner than anticipated. I will stick with Lancaster Toyota, and plan to keep my Camry for a Lancaster Toyota got my car in right away, and back to me sooner than anticipated. I will stick with Lancaster Toyota, and plan to keep my Camry for a long time. More
Great but moving on. We bought our Prius brand new from this dealership. It took us finding a better deal online in order to get the price lowered and a better model. It w We bought our Prius brand new from this dealership. It took us finding a better deal online in order to get the price lowered and a better model. It was a headache. They had us going back and forth between two of their sales people within the dealership. Upon finally purchasing we had our original salesperson that offered us the worst original deal, it was terribly awkward. The procedure for the sale of course took forever. Every time I needed an oil change the car would let me know which was convenient. The first 2 years of services were included but each time I would go into the Service Center they would let me know that when the free service ran out I could purchase more for $299. When my 30,000 mile service came up I decided to purchase the longer service deal. It happened to coincide with my state inspection for the year. I ended up paying so much extra because the service lady made me feel uncomfortable by my asking to buy the wiper blades somewhere else instead of paying $50 for their brand. I ended up feeling forced to pay retail for wiper blades and later found out I was charged for new filters as well. I wanted to purchase needed materials elsewhere, install them myself, and take the car back for inspection. My experience is of immaturity. This was my first new car and I wanted to take best care of it. But if I can help anyone through my mistake it would be to find a garage after the free service runs out. Otherwise you are going to pay retail for parts and be swindled into unnecessary purchases. More
always easy in easy out very nice people I called 1 day before I brought in my truck for an oil change,they got me in the next day,and also they did emmissions and inspection in the same appo I called 1 day before I brought in my truck for an oil change,they got me in the next day,and also they did emmissions and inspection in the same appointment, I am very satisfied. More
Great experience in purchasing 2017 RAV4 XLE Great experience in dealing with Art Wynne in making the purchase. Art was always very courteous and never pushy. We got exactly what we wanted and a Great experience in dealing with Art Wynne in making the purchase. Art was always very courteous and never pushy. We got exactly what we wanted and are very pleased. You are to be complimented for having such a professional sales representative on staff. More
Excellent, Timely. comsiderate. Respect for time od appointment; polite conversation with detailed explanations of repair process. Nice waiting facilities and fine, free shuttle se Respect for time od appointment; polite conversation with detailed explanations of repair process. Nice waiting facilities and fine, free shuttle service for longer periods of waiting. Timely service and excellent quality. I do recommend this Service Toyota to everyone. More
Great service We recently took our Corolla over to Lancaster Toyota for a 95000 mile checkup. Even though we live in York it is worth the trip. The shop and waiti We recently took our Corolla over to Lancaster Toyota for a 95000 mile checkup. Even though we live in York it is worth the trip. The shop and waiting area are extremely clean and spacious. Everyone we came in contact with was very friendly and courteous. Miguel came right over and explained everything to us and checked in with us as the car was almost done. I was having trouble getting in and out of my car due to upcoming hip surgery and when Miguel noticed that on my arrival he had the car at a place I did not have to walk far and helped me in the car. The work was done quickly and efficiently. I cannot recommend Lancaster Toyota highly enough. More