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Lancaster Toyota

East Petersburg, PA

not yet
rated
275 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 275 reviews

May 20, 2017

Great Cullen made sure I had a good deal and he knew what it was like since he is around my age. I would recommend him to other people looking for new cars. More

by Torres24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reuban
May 22, 2017 -

Lancaster Toyota responded

Thanks for your kind words! We're glad Cullen was able to be a big help and we appreciate your recommendation to others. We look forward to seeing you again soon!

May 10, 2017

Excellent I would like to thank Miguel Delgado for his thoughtfulness. I am hobbling around with a cane these days. Miguel was kind enough to bring my car insid More

by ajb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
May 11, 2017 -

Lancaster Toyota responded

We are so happy to hear that you had such a great visit to Lancaster Toyota! Thank you so much for sharing your great experience working with Miguel, and for your business! We love going above and beyond for our customers and we look forward to working with you again!

April 29, 2017

Arron Galmarini - 2017 Highlander Arron was a no pressure Salesperson that helped us to get the 2017 Highlander model we wanted at the price we wanted. He was very professional and mad More

by Ralph Sierra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arron Galmarine, lily Lugo
May 02, 2017 -

Lancaster Toyota responded

Thank you for your positive feedback about your recent experience with Arron, Ralph! Providing a wonderful car buying experience is a top priority for us, and we’re glad you were pleased with the service you received. We hope you are enjoying your new Highlander, and we look forward to working with you again!

April 22, 2017

Routine Maintenance We recently had our Toyota Corolla in for a 100,000 mile service and inspection. We were greeted promptly and courteously. Our service Advisor made More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Carnevale
Apr 25, 2017 -

Lancaster Toyota responded

Thank you so much for taking the time to share your experience with us, Steve! We're thrilled to hear that Amanda and the rest of our service team were able to provide you with an exceptional service visit for your Corolla. Our goal is to reach 100% customer satisfaction & we're happy that you were both comfortable and stress-free while at Lancaster Toyota. We really appreciate your business and hope to see you back the next time your car needs a tune up!

March 14, 2017

Continuing Excellence in Handling My Now 12-Year Old Car The service department has been excellent throughout the years in handling my car. My experience with Lancaster Toyota service has been excellent. More

by reshea1950
Recommend Dealer
Yes
Employees Worked With
Gavin
Mar 17, 2017 -

Lancaster Toyota responded

Thank you for your continued loyalty to Lancaster Toyota! We are glad to hear that your experiences with us are always so positive. We look forward to working with you again in the future!

February 17, 2017

Customer oriented dealership Went to Lancaster Toyota after having dealt w/another Toyota dealer much closer by. Purchased 2014 Corolla fully equipped, very well introduced to veh More

by Zachary10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 21, 2017 -

Lancaster Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with Carlos and the Lancaster Toyota team. Providing a wonderful car buying experience is a top priority for us, and we’re glad you were pleased with the service you received. We hope you are enjoying your new car, and we look forward to working with you again.

February 01, 2017

My 60K servicing My experience with the dreaded 60K servicing was made painless. The process was very smooth and the service was done quickly and professionally. I h More

by Timothy A Nunn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul S.
Feb 03, 2017 -

Lancaster Toyota responded

Timothy, we know 60K service can be worrisome, and are happy we could make it as painless as possible for you. You keep your vehicle in great shape, which made the process a lot easier as well. We wanted to make sure you didn't go long without your vehicle. Thank you for telling us about your experience, the 5-star rating and your business. We hope to see you again in the future.

January 18, 2017

Good Service! Over all service was very good! Everything went well with no drama. Price was negotiated to my expectation. Rich Hershey and Pete from Business Office More

by Erina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Hershey and Pete
Jan 19, 2017 -

Lancaster Toyota responded

Thank you for the five-star rating, Erina. We appreciate you taking the time to share your feedback with us. We're happy to hear you enjoyed working with Rich and Pete. Thank you for choosing Lancaster Toyota and we look forward to working with you again!

January 03, 2017

Excellent Our experience was excellent. The courtesy given to us was very appreciated. The entire process was smooth and quick. Everyone was helpful. I enjoy More

by damarihector
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Hershey
Jan 06, 2017 -

Lancaster Toyota responded

Thank you for the great rating! We are happy to know you had a positive experience with Rick. We look forward to working with you in the future!

November 20, 2016

Efficient Service Car was taken for service as soon as I arrived. There was a review of service requested and the service rep kept me up to date on the service progress More

by preius4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Delgado
Nov 21, 2016 -

Lancaster Toyota responded

Thank you for your great review! We appreciate your business and that you took the time to tell us how it went. We look forward to serving you in the future!

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