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Lancaster Toyota

East Petersburg, PA

not yet
rated
275 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 275 reviews

September 28, 2017

Good car, good deal and good service I purchased my 2015 Camry SE here and received a better deal than anywhere else. The service department has been good and have had no complaints with More

by splaino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
Sep 29, 2017 -

Lancaster Toyota responded

That's great to hear! We know that Toyota's last a long time and we want to make sure they do so we're glad that we could service your vehicle. Thanks for stopping in and we will see you next time!

September 27, 2017

Great buying experience This was one of the easiest and nicest dealerships I have ever had the pleasure of dealing with. Judy T. was a first class salesperson. She was knowle More

by DeanC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy T.
Sep 28, 2017 -

Lancaster Toyota responded

Thank you for the great review, Dean! Judy will be glad to hear that you appreciated all of her help. Enjoy your new car!

September 27, 2017

Travis is always helpful. Was really in a pinch and Travis went out of his way to get me in and fixed and back on the road. Thanks Travis and team! Clean, comfortable waiting More

by David Weaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Y
Sep 29, 2017 -

Lancaster Toyota responded

Mr. Weaver, thank you for choosing Lancaster Toyota to service your vehicle. We were happy to be able to help you out and get you back on the road quickly. We really appreciate your feedback and look forward to having the opportunity to work with you again in the future. Thanks again!

August 30, 2017

excellent Kohei did an excellent job selling me my new vehicle. He's a valued employee. He explained everything needed to me and I would recommend him for f More

by caveat
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Manager too
Sep 01, 2017 -

Lancaster Toyota responded

Thanks for the review, and we are thrilled that Kohei worked so well with you! Make sure to come back in and see Kohei and us again in the near future!

August 20, 2017

EXCELLENT EXPERIENCE WITH NEW RAV4 PURCHASE VERY happy with my day spent at Lancaster Toyota. Judy Tucker and manager, Don N. were personable, knowledgeable, patient, and such a pleasure to d More

by MARLENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Tucker, Manager, Don N, and Finance associate, and service dept.
Aug 22, 2017 -

Lancaster Toyota responded

Marlene, congratulations on your Rav4! We hope you're loving it and we're so glad to hear you had an excellent purchasing experience with our team. We hope you'll keep us in mind when it comes time for regular maintenance!

July 31, 2017

Car shopping made easy! I had an excellent experience when shopping for a new car at Lancaster Toyota. Gus Photis was the new car salesperson and made it easy. He explained a More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Photis
Aug 02, 2017 -

Lancaster Toyota responded

Jane, we truly appreciate you taking the time to leave us such a great rating and feedback! Your recommendation means so much to us. Here at Lancaster Toyota, we strive to treat customers with the honest, informative care they deserve. Thank you for visiting us, and we look forward to working with you again in the future!

July 21, 2017

A used car sales Wayne was a very knowledge sales person. The dealership did not try to over sell useless add owns. They found out my requirements and showed us the c More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Ludwick,
Jul 25, 2017 -

Lancaster Toyota responded

Thanks Tom! It's good to hear that Wayne was so helpful during your visit and that you appreciated the honesty of Wayne and the rest of our team. We hope that you will come see us again in the future!

July 20, 2017

Good, knowledgeable service. No hassle. No pressure Carisa was helpful, knowledgeable and easy to work with. There were no hassles and no pressure while we were looking or during the buying process. It More

by Carol C Ladlow
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Morgan
Jul 24, 2017 -

Lancaster Toyota responded

Congrats on the new vehicle, Carol and thank you for choosing us at Lancaster Toyota! We are glad that you had a positive and pressure free buying experience. Stop back in and see us again in the future for all of your vehicle needs!

July 14, 2017

Excellent Customer Service!! The service department at Lancaster Toyota is wonderful! My service adviser was Brook. She was very nice and professional. She even provided me a busi More

by Erin Stern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brook
Jul 17, 2017 -

Lancaster Toyota responded

Thanks for the great recommendation Erin! We are always happy to help and provide friendly service with whatever you are looking for. We're glad that we could provide that shuttle service to get you where you need to go. We look forward to seeing you again and stop by our sales department and we will take care of you and find you the perfect car when you are ready to trade in!

July 08, 2017

Top notch sale process Went to Lancaster Toyota to buy a new RAV4. Was also going around multiple other dealers at the time. What made me finalize my deal with Lancaster Toy More

by Rahul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Galmarini, Taylor Stauffer, Reuban, Jeremy
Jul 10, 2017 -

Lancaster Toyota responded

We're so glad to hear that our Lancaster Toyota team could provide you with an excellent car buying experience, Rahul! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Congratulations on your new vehicle and don't hesitate to give us a call if there is anything else we can do for you!

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