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Lancaster Toyota

East Petersburg, PA

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275 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 275 reviews

April 04, 2018

Service team highly recommended. We had our car inspected on Monday and were so impressed brought our 2nd car in on Tuesday. The waiting room is lovely and coffee was great. Thank y More

by Ellis, Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly
Apr 06, 2018 -

Lancaster Toyota responded

Thank you very much, Joanne! We are glad that we could leave such a great impression, it was our pleasure to work with you. If you need anything else, don't hesitate to give us another call!

March 22, 2018

Lancaster Toyota Mazda Courteous reception at service desk and thorough service with good quality workmanship. However, I often find the cost of non-warranty service a bit More

by Toe47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda H.
Mar 23, 2018 -

Lancaster Toyota responded

We're sorry to hear that you don't agree with the pricing, thank you for letting us know. We hope that the rest of your service was great, and we hope that we can do better next time you visit.

February 06, 2018

Second time back! The lease on my 2015 Corolla was coming to an end, so I was headed back to Toyota to look at my options. Judy Tucker was fabulous to work with! Simi More

by DeeLancaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Stumpf
Feb 07, 2018 -

Lancaster Toyota responded

Thank you for the great review! We're happy that we could make something work for you and get you low payments. We are thrilled that you love your new Toyota and our Toyota team. Congratulations on your new car and we look forward to seeing you again!

January 31, 2018

Outstanding Buying Experience This was my second time buying a new Rav4. It was a great experience. Having bought from Lancaster Toyota the last time, Judy T. was so helpful to m More

by Gwendolyn T Snyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Tucker
Feb 01, 2018 -

Lancaster Toyota responded

We're happy to hear that the hard work of our team has made you a loyal customer, Gwendolyn! We're happy to have you be apart of the Lancaster Toyota family! Congrats on your shiny, new RAV4 and please let us know if there is anything else we can do for you!

December 31, 2017

Super car buying experience We came into Lancaster Toyota not really expecting to buy a car that day, but to price new Corollas and see what we could get on a trade in. Gus met More

by Corolla Jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus P., Kelly
Jan 02, 2018 -

Lancaster Toyota responded

Jill, we're thrilled to hear that your experience with Gus was a great one! We strive to put the individual needs of each customer as a priority so they're well taken care of. Thank you for your business with us and for taking the time to leave a review! Let us know if there's any way we may be able to further assist you.

November 07, 2017

Tire Sale I did a lot of shopping for 4 tires. Toyota mailed an add and I stopped by for an explanation. Gavin Glick helped me pick the right products both fo More

by Martyruff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Glick
Nov 08, 2017 -

Lancaster Toyota responded

Thank you so much for choosing Lancaster Toyota to buy your Toyota tires. We unconditionally guarantee our service and strive to exceed your expectations on every visit. It was a pleasure doing business with you and we do hope you come back again.

October 26, 2017

Judy T. IS the BEST car salesman out there Judy T, was amazing and she made the car buying experience a blast. We was kind and very very helpful. we will definitely recommend her. More

by Toyota1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Tucker
Oct 27, 2017 -

Lancaster Toyota responded

Thank you for taking the time to share your experience with us! It truly means a lot to us. We're delighted to hear Judy was able to give you a great experience with us. She's a great asset to our team and we're lucky to have her. Please be sure to let us know if there's anything else we can do for you or the new car!

October 20, 2017

Recent Purchase Lancaster Toyota is a great place to purchase a vehicle. My salesperson was GUS PHOTIS. He did a great job in helping me get the exact truck I wanted. More

by Kenneth Britcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus photis, Joe McGroarty, John Green
Oct 23, 2017 -

Lancaster Toyota responded

It is always great to see you, Kenneth, and thank you so much for your kind words about Jimi and our team. We are thrilled we could help you get the truck that fit your needs. It looks great, and you chose an amazing vehicle. If you have any more questions or need anything else, please come back to see us again. We hope you have an amazing day!

October 18, 2017

Great Toyota Salesman - Cullen Wright Purchased a 2017 Toyota Tacoma from Cullen Wright. He was friendly, courteous, and very helpful in finding the exact truck I wanted. Could not be happ More

by Jeffrey L McMichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cullen Wright
Oct 20, 2017 -

Lancaster Toyota responded

Thank you for the recommendation Jeffrey! Cullen is a great salesman and we're happy that he could find a truck that fit your needs. Congratulations on your new 2017 Toyota Tacoma and we look forward to seeing you again!

October 05, 2017

Best Service Advisor - Brook Jones Brook Jones was friendly, professional, helpful and efficient. From the moment we walked into the door she got us in right away, kept us updated on th More

by pabrams88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brook Jones
Oct 09, 2017 -

Lancaster Toyota responded

Thank you for your feedback about Brook! We're thrilled to hear she was able to provide you with fantastic service. She's a great asset to our team and we're lucky to have her. Please let her or anyone at Lancaster Toyota know if there's anything else we can do for you. Thanks again!

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