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Lancaster Toyota

East Petersburg, PA

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rated
275 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 275 reviews

July 24, 2019

Awesome Service Very professional and thorough about service needed. Always pleasant and fun to work with. She always looks out for what you need and gives you a head More

by salofton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Ochs
Jul 25, 2019 -

Lancaster Toyota responded

Thank you for the positive review! We want every customer to feel comfortable and informed at every step of the service process so it's great to hear that you were provided with an excellent experience during your visit. Please let us know how we can continue to help with your car and service needs!

July 16, 2019

Outstanding sales and service at Lancaster Toyota Since I live a distance from the dealership I must remain on site for service. The service department is aware of my unique situation and make every More

by runner 4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly O.
Jul 18, 2019 -

Lancaster Toyota responded

Thank you for your review! We're glad the checklist is helpful for you. Please let us know if we can be of service in the future!

July 16, 2019

Awesome Service Lancaster Toyota was and is always amazing. They provide the most comfortable waiting area, in which they have thought out everything for your pleasur More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Troupe
Jul 18, 2019 -

Lancaster Toyota responded

Thank you for the review, Bonnie! We're happy Lisa was able to work with you and make it a great experience with our dealership! Please let us know if we can be of service in the future!

July 14, 2019

purchased used vehicle excellent customer service and very friendly sale people and management got some really great deals. Toyota's are awesome vehicles they last and are More

by toyota19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Hershey and managment team
Jul 15, 2019 -

Lancaster Toyota responded

Thank you for the review! We appreciate you choosing Lancaster Toyota and we're glad to hear Rick and our team provided a great buying experience. Congratulations on your purchase and we look forward to working with you again soon!

July 12, 2019

Purchased used vehicke Excellent customer service! Friendly and knowledgeable. Toyota’s brand is by far outstanding. I’ve owned Toyota’s for over 20 yrs. the vehicles have s More

by Jody123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and rick
Jul 15, 2019 -

Lancaster Toyota responded

Thank you for the review! We're glad to hear that Joe, Rick, and our team can continue to provide the excellent customer service you expect from Toyota. We appreciate you choosing Lancaster Toyota and we look forward to seeing you at your first service appointment. Congratulations on your new Highlander!

July 10, 2019

Very good experience buying new truck Purchased a new Tacoma and the salesperson and sales manager were great to work with. Ordered what I wanted for fair new truck and trade in price. More

by Mikew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Photis
Jul 12, 2019 -

Lancaster Toyota responded

Thanks for the review, Mike! Glad to hear you are enjoying your new car, let us know if there's anything we can do to help in the future.

July 04, 2019

God is good all the time! We want to thank God for allowing us to meet Kohei. He went beyond excellent customer service accommodating and discussing every single detail. He als More

by mariaperez123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kohei Watanabe
Jul 05, 2019 -

Lancaster Toyota responded

Thank you for your review, Maria! We are happy to hear that Kohei and Kelly were helpful during your recent visit. Thank you for visiting us, and we hope to take care of any of your future car needs!

July 03, 2019

Your employees make your business! Lancaster Toyota is an amazing place!!! It is the best dealership we have ever been to. They provide refreshments and water, in a clean environment, w More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Troupe
Jul 05, 2019 -

Lancaster Toyota responded

Bonnie, thank you so much for your review and kind words about our business. We are happy to hear that Lisa helped in giving you such a great service experience with us! It is always a pleasure doing business with you and we do hope you come back again.

June 25, 2019

Recent service appointment Had Tacoma in for 15,000 service. As always service was excellent, they were ready when I arrived and work done quickly. Service personnel friendly More

by Rotencha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Yorty
Jun 26, 2019 -

Lancaster Toyota responded

Thank you for your positive review! We are always happy to provide excellent service to our customers! We appreciate your loyalty and will see you for your next service appointment!

June 22, 2019

Friendly service We found Rick to be helpful, enthusiastic and friendly. He gave us the time we needed to test drive and to discuss an decide on a vehicle. We are lovi More

by jen222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Hershey, Curt
Jun 26, 2019 -

Lancaster Toyota responded

Thank you so much for your review! We're so glad Rick was able to help with your decision. Enjoy your new car!

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