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Lancaster Toyota
East Petersburg, PA
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Awesome Service Very professional and thorough about service needed. Always pleasant and fun to work with. She always looks out for what you need and gives you a head Very professional and thorough about service needed. Always pleasant and fun to work with. She always looks out for what you need and gives you a heads up to what you need to work on getting service for the future. All around excellence service! More
Outstanding sales and service at Lancaster Toyota Since I live a distance from the dealership I must remain on site for service. The service department is aware of my unique situation and make every Since I live a distance from the dealership I must remain on site for service. The service department is aware of my unique situation and make every effort to expedite my service appointments. The check list provided after the work is done gives me an idea of future needs for maintenance and estimated costs. Very valuable for budget conscience retiree. More
Awesome Service Lancaster Toyota was and is always amazing. They provide the most comfortable waiting area, in which they have thought out everything for your pleasur Lancaster Toyota was and is always amazing. They provide the most comfortable waiting area, in which they have thought out everything for your pleasure. I never have to take my car back because it was not worked on correctly. Last but certainly not least, is Lisa Troupe!!!!! We love her care, service and professionalism. We are totally pleased with your dealership. Thank you so much. More
purchased used vehicle excellent customer service and very friendly sale people and management got some really great deals. Toyota's are awesome vehicles they last and are excellent customer service and very friendly sale people and management got some really great deals. Toyota's are awesome vehicles they last and are strong vehicles. More
Purchased used vehicke Excellent customer service! Friendly and knowledgeable. Toyota’s brand is by far outstanding. I’ve owned Toyota’s for over 20 yrs. the vehicles have s Excellent customer service! Friendly and knowledgeable. Toyota’s brand is by far outstanding. I’ve owned Toyota’s for over 20 yrs. the vehicles have serviced me very well. I’m a very satisfied customer. Yesterday I purchased a 2018 Highlander that I’m so happy with!!! Thankyou Toyota of Lancaster!! And the excellent salesmanship of Rick and Joe!! Jody More
Very good experience buying new truck Purchased a new Tacoma and the salesperson and sales manager were great to work with. Ordered what I wanted for fair new truck and trade in price. Purchased a new Tacoma and the salesperson and sales manager were great to work with. Ordered what I wanted for fair new truck and trade in price. More
God is good all the time! We want to thank God for allowing us to meet Kohei. He went beyond excellent customer service accommodating and discussing every single detail. He als We want to thank God for allowing us to meet Kohei. He went beyond excellent customer service accommodating and discussing every single detail. He also answered every single question we had demonstrating hospitality and made us feel at home. Toyota; Kohei and Kelly rock!! You guys are awesome! 👍👍👍👍 God Bless You!!😄😄 More
Your employees make your business! Lancaster Toyota is an amazing place!!! It is the best dealership we have ever been to. They provide refreshments and water, in a clean environment, w Lancaster Toyota is an amazing place!!! It is the best dealership we have ever been to. They provide refreshments and water, in a clean environment, while you wait. The waiting area is like an upscale hotel lobby. But the best asset Lancaster Toyota has is Lisa Troupe!!!! She treats you like you are important and wanted, not like you are bothering her. She is patient, kind and understanding. She answers every question, no matter how many you ask, or who else is waiting. She takes care of each person, one at a time. We take three vehicles to them to maintain, and each time, I want Lisa Troupe to assist me. Kudos to Lancaster Toyota for having such an awesome employee. Please don’t let her go!!!!! Bonnie More
Recent service appointment Had Tacoma in for 15,000 service. As always service was excellent, they were ready when I arrived and work done quickly. Service personnel friendly Had Tacoma in for 15,000 service. As always service was excellent, they were ready when I arrived and work done quickly. Service personnel friendly and knowledgeable. More
Friendly service We found Rick to be helpful, enthusiastic and friendly. He gave us the time we needed to test drive and to discuss an decide on a vehicle. We are lovi We found Rick to be helpful, enthusiastic and friendly. He gave us the time we needed to test drive and to discuss an decide on a vehicle. We are loving our car! More