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Lancaster Toyota

East Petersburg, PA

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275 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 275 reviews

November 06, 2019

I had an excellent experience purchasing a 2020 Prius at Lancaster Toyota. Jake Mansfield was my salesperson. He took time to answer all my questions and thoroughly explain the features of the car. He did n More

by Prius fan
Recommend Dealer
Yes
Employees Worked With
Jake Mansfield
Nov 07, 2019 -

Lancaster Toyota responded

Thank you for the great review! We like to keep our customers well informed and are thrilled that Jake did just that with you. Let us know if there is anything else we can do for you! Enjoy your new Prius!

November 05, 2019

From start to finish we had an excellent experience with Aaron and the team at Lancaster Toyota! My husband and I went in last week to test drive 3 vehicles and with each test drive, Aaron was so knowledgea More

by Sanders
Recommend Dealer
Yes
Employees Worked With
Aaron Galmarini and Brad Allen
Nov 06, 2019 -

Lancaster Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with Aaron! Aaron is a great asset to our team and was more than happy to help get you into a new car with a deal that fit into your budget. You can expect the same level of care every time you visit us at Lancaster Toyota. We value your business and look forward to seeing you on your next visit!

November 01, 2019

Lancaster Toyota is the best place to buy a car and get it serviced at. Everybody at this Toyota dealership is professional and great to talk to and deal with. More

by Tank19681
Recommend Dealer
Yes
Employees Worked With
Amanda H
Nov 04, 2019 -

Lancaster Toyota responded

We're glad to hear you had a great experience with us from sales to service! We take pride in our amazing staff, and appreciate you taking the time to leave us a positive review. We look forward to working with you again!

October 25, 2019

Terrible service Our service light came on for 75k. I made appointment and was told what service would be and cost around $80. I got a call telling me multiple things More

by HB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
Oct 29, 2019 -

Lancaster Toyota responded

Thank you for offering your feedback on your recent service visit. Our Customer Relations Manager will contact you for more information to help us improve our processes. Thank you for your business. -Rick Price, General Manager.

October 24, 2019

Service Friendly staff and comfortable and clean waiting area. Easy to make an appointment fo that for my schedule. Although I did not use it they offer shutt More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Horst
Oct 25, 2019 -

Lancaster Toyota responded

Thanks for the review, Gordon! It's always our goal to provide excellent customer service and we're glad you had a great experience. We look forward to serving you again in the future!

October 11, 2019

Everyone at Lancaster Toyota is always pleasant and efficient. The service waiting area is spacious and comfortable. The service on my vehicle is done efficiently and in a timely manner. More

by Deb
Recommend Dealer
Yes
Employees Worked With
Chris Wagner, Joe Koch
Oct 14, 2019 -

Lancaster Toyota responded

Thanks for the outstanding review, Deb! We're glad to hear you had a great experience with us here at Lancaster Toyota as we strive to provide excellent service, every time. We hope to serve you again in the future!

October 05, 2019

Was pleased with the service I received on 9-28-19. Was done in a timely matter. Holly is a great service advisor. Always goes the extra mile to see I get good service! More

by ALW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Ochs
Oct 08, 2019 -

Lancaster Toyota responded

We're happy to hear that you enjoyed your time at Lancaster Toyota and that Holly was a great help. If you have any questions or any future automotive needs, be sure to give Lancaster Toyota a call; we're always happy to help!

September 27, 2019

Service Very impressed with service & waiting room! Very clean, quiet area for working. Service rep was friendly and professional. Definitely will be my pla More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda H
Oct 01, 2019 -

Lancaster Toyota responded

Thank you for the 5-star review, Pat! Our service team looks forward to serving you in the future. Have a great day!

September 23, 2019

Corolla state inspection Jeff was very personable and eager to serve. I needed a shuttle to work and that was easy and timely. The payment process with Jeff was very efficie More

by Lancaster Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kish, Jeff
Sep 26, 2019 -

Lancaster Toyota responded

Thanks for taking the time to let us know how we are doing! Jeff is a great asset to our team and was more than happy to help. If there is anything else we can help you with, please just let us know!

September 17, 2019

Great Service Hi, Gavin is a very good representative of Lancaster Toyota. He's very attentive to customer needs. My service visit was pleasant and the service More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
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