Lancaster Toyota
East Petersburg, PA
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Was told that the window tint that was on the front window, which was already installed when purchasing from another Toyota dealer, caused the vapor barrier to leak and kill the front door speaker. So window, which was already installed when purchasing from another Toyota dealer, caused the vapor barrier to leak and kill the front door speaker. So the speaker was no longer covered. More
Great service deoartment Have been using for our three Toyotas for almost five years since we moved here. Pleasant and professional staff, no matter which service liaison you Have been using for our three Toyotas for almost five years since we moved here. Pleasant and professional staff, no matter which service liaison you are lucky enough to snag. Amanda is especially personable and now is my "go to gal!" More
Gus has been a gracious and helpful sales consultant? He even retrieved a disk for me that I forgot when I turned in my previous Highlander! Many Thanks!! even retrieved a disk for me that I forgot when I turned in my previous Highlander! Many Thanks!! More
Used Car Purchase Very professional people. Well run dealership. Any issue is handled in a fast and professional manner. There was no sales pressure and any questions Very professional people. Well run dealership. Any issue is handled in a fast and professional manner. There was no sales pressure and any questions were addressed. More
Zero respect for women I took in my Lexus to be serviced. My service advisor, Pete B was checking me out. His "bro" came in and Pete literally stopped checking me out and ta I took in my Lexus to be serviced. My service advisor, Pete B was checking me out. His "bro" came in and Pete literally stopped checking me out and talking about my car to assist his friend. Pete said "[what's his name] is real busy" like I have nothing to do but eat bonbons all day. After he was done with bro, I did give him a piece of my mind. I truly feel that if I was male, neither Pete nor Bro would have felt entitled to interrupt my transaction. Disgusted with this dealership! More
Rick H at Lancaster Toyota was very friendly and helpful when buying my RAV4. I went there not knowing what I honestly wanted, kinda thinking I wanted a four wheel drive and leaning towards a 4 runner. He w when buying my RAV4. I went there not knowing what I honestly wanted, kinda thinking I wanted a four wheel drive and leaning towards a 4 runner. He was very patient and helpful and showed me a couple vehicles and told me about the special financing on the RAV4 which helped make my decision easier. He was not pushy just to get a higher sale. I would recommend him to all my family and friends. I’m a second Toyota owner and will continue to stick w them. Thank you Rick! More
Best Car Service Ever ... Lancaster Toytoa I bought a 2005 Toyota Prius, and had it serviced at Lancaster Toytoa since then. I got 690,000 out of the car before trading it in at Lancaster Toyo I bought a 2005 Toyota Prius, and had it serviced at Lancaster Toytoa since then. I got 690,000 out of the car before trading it in at Lancaster Toyota for a 2019 Prius. There is not a better Service Team than Lancaster Toyota. They go above and beyond the call of duty in getting your car running right at the lowest possible cost. Steve Sheppos is a great manager, and Travis Yorty, Miguel Delgado, and Holly Ochs are the best. I consider them my friends, and love them. It just feels like family at Lancaster Toyota Service, and I will never go anywhere else ... Gary Craig More
My service appointment for my Prius was amazing. Holly took exceptional time with keeping in touch with what was going on with each seep of the way. A++++ Thank you, Marcus Hinson took exceptional time with keeping in touch with what was going on with each seep of the way. A++++ Thank you, Marcus Hinson More
Carlos M. is Excellent to Work With I have used Lancaster Toyota Service since 1978, and it has been outstanding!! they always go above and beyond in servicing my Toyotas and Mazdas. I I have used Lancaster Toyota Service since 1978, and it has been outstanding!! they always go above and beyond in servicing my Toyotas and Mazdas. I have never even considered going anywhere else. I know that they will correct any errors (rarely if ever made here) and will have my best interests in mind. More
Rick Hershey was great to work with. Honest not pushy. I felt very comfortable. Rick was very detailed, explained everything well to my wife and I . It was a good experience. Thanks Charlie felt very comfortable. Rick was very detailed, explained everything well to my wife and I . It was a good experience. Thanks Charlie More