Back

Lancaster Hyundai

East Petersburg, PA

4.7
845 Reviews

5260 Main Street

East Petersburg, PA

17520

Directions

By Type

845 Reviews of Lancaster Hyundai

March 02, 2022

The dealership was very clean and the technicians were very friendly and helpful. The work was done in a timely manner. All paperwork was completed. The State inspection was easy to follow and easy to re More

by jtryno26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrie-weaver
Mar 03, 2022 -

Lancaster Hyundai responded

Thank you for leaving our team the great feedback and a five-star rating! We look forward to seeing you again at Lancaster Hyundai!

Mar 03, 2022 -

jtryno26 responded

Continue to do the good work you have been doing

March 01, 2022

Sales rep Zac was very professional and honest with the information that he provided. Very pleased with the courtesy the dealership showed us More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Horst, Doug(financial)
Mar 02, 2022 -

Lancaster Hyundai responded

Thank you, Rich! Zac and the Lancaster Hyundai team are glad to hear it!

February 26, 2022

Very professional friendly people. It is a friendly atmosphere with drinks and snacks available while waiting. Your vehicle is always finished in a timely matter. I highly recommend th More

by Michelle Nordsick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Mar 01, 2022 -

Lancaster Hyundai responded

You're most welcome, Michelle, and thank you for trusting in our Lancaster Hyundai's service department! We do what we can to make the experience seamless and comfortable. Thank you for your support!

February 24, 2022

Quick, friendly service. Went in for my 7,000 mi inspection they had me in and out. Had a few questions about the blue link and they were also able to help me with that. My n More

by minnneyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Feb 24, 2022 -

Lancaster Hyundai responded

Thank you for sharing your happiness with our team at Lancaster Hyundai! We hope you enjoy your new Hyundai! -Lancaster Hyundai

February 23, 2022

I had agreat experience like always for the last 4 years almost 5 that i bought my santa fe new,clean place friendly place ,the staff very caring. More

by Piculin1958
Recommend Dealer
Yes
Employees Worked With
The front office people very friendly and the people working on the car too.
Feb 24, 2022 -

Lancaster Hyundai responded

We appreciate your business over the last 4 years! We hope you enjoy your new Hyundai Santa Fe!

Feb 24, 2022 -

Piculin1958 responded

Thank yous i am happy with my Santa fe and your services!

February 16, 2022

My car was service an inspected on time an did not have to wait very long . The staff was very good in taking care of me an my Vehicle . This is my fourth Hyundai an I am very Satisfied. More

by Wrightmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 18, 2022 -

Lancaster Hyundai responded

Thank you for visiting us here at Lancaster Hyundai! We're happy to hear our team took great care of you & your vehicle and we hope to see you again next time!

Feb 19, 2022 -

Wrightmm responded

Thank you an keep up the good work see ya next maintenance appointment.Now that I am 65 this is the last car I will be owning . We are very satisfied .

February 08, 2022

This is a difficult time to be a car buyer due to the scarcity of vehicles. However, in spite of this, Zach and the team at Lancaster Hyundai created an excellent buying experience. Pricing was fair, ca More

by Mike Russo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Horst (sales), Trixsy, and Vince Turney (Finance mgr)
Feb 09, 2022 -

Lancaster Hyundai responded

Thank you for the awesome review, Mike! We're so glad that Zach continues to earn your family's loyal business and are thrilled to hear that he provided you with a wonderful experience during your most recent visit. Enjoy your new vehicle and we'll see you next time here at Lancaster Hyundai!

February 08, 2022

My experience was less than ideal. I have a certified preowned car that I bought from lancaster Hyundai. The engine started knocking. My car was to be covered under the 10 year 100,000 mile warranty. I s More

by Sflang
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike
Feb 09, 2022 -

Lancaster Hyundai responded

Hi Susanna, we value your feedback because it allows us an opportunity to investigate these issues and correct them within our company if needed. We have reviewed your situation and believe we followed the warranty contract as you signed up for it. We worked on your behalf to assist when you could not produce maintenance records of oil change intervals. We would do the same if you can find in the contract you chose would pay for more rental expense. If you wish to discuss this further, feel free to reach out. Thanks, Mark Roberts - Service Manager - 717-569-6467 x1100

February 04, 2022

So far has been great comparing with others we have dealt with in the last few years. More

by Larry67gtx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sterner Salesman, John Sweeney Sales Manager
Feb 08, 2022 -

Lancaster Hyundai responded

We're so happy to hear this! Thank you for giving us the opportunity to earn your business and please don't hesitate to reach out if there's anything else we can do for you! - The Lancaster Hyundai Team

February 04, 2022

Very friendly. Service department was very efficient and helpful. Waiting area very comfortable and neat. More

by Tonisa12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and the ladies at checkin and checkout
Feb 07, 2022 -

Lancaster Hyundai responded

We're happy the Lancaster Hyundai team gave you such excellent care! Thank you for rating us five stars!

...
37
...