Lancaster Hyundai

Fantastic service department. They always do their best to schedule me as soon as an appointment time is available. Friendly and very courteous staff. My family has four Hyunda They always do their best to schedule me as soon as an appointment time is available. Friendly and very courteous staff. My family has four Hyundais and we are all well pleased with the service we receive from Lancaster Hyundai. More

Been a customer with Lancaster County motors for 15+ years now. Their service team and sales team are great to work with. years now. Their service team and sales team are great to work with. More

I was having issues with my Bluelink service and had called Hyundai customer service several times without them being able to resolve the issue. I decided to go directly to the dealership instead to get called Hyundai customer service several times without them being able to resolve the issue. I decided to go directly to the dealership instead to get help and the sales associate who helped me was able to resolve the issue within a few minutes. His name was Chris Bragg and he was incredibly helpful and professional. More

Fast professional service every time. Always kind and informative. Neat and clean as always. Nice lounge area. Always kind and informative. Neat and clean as always. Nice lounge area. More

Dealer was very curteous and did not do any unnecessary repairs. Took time to explain all options and what actions were performed on my vehicle. Have been going to this dealership for 10 years and will con repairs. Took time to explain all options and what actions were performed on my vehicle. Have been going to this dealership for 10 years and will continue! More

When every I get my vehicle serviced at Lancaster Hyundai I never feel pressure to get unnecessary services completed. My service rep (Jeri) is knowledgeable and is always willing to work around my schedule I never feel pressure to get unnecessary services completed. My service rep (Jeri) is knowledgeable and is always willing to work around my schedule to get my vehicle in on my schedule. I recently had my vehicle in with the intention of getting some additional services completed while getting my vehicle inspected. My rep honestly advised I wasn’t at the suggested mileage from the last time I got it done. I was advised it could wait until next time I bring my vehicle in for service. That’s the kind of integrity I get there. More

Very quick and efficient service. The service advisor,Michael Kilgore, was very informative and helpful at my service . The service advisor,Michael Kilgore, was very informative and helpful at my service . More

The staff is always friendly and welcoming. The facility is always very clean. Everyone keeps me up to date with the status of my service and honors my requests when I don't want something do The facility is always very clean. Everyone keeps me up to date with the status of my service and honors my requests when I don't want something done at this time with out being pushy. More

Excellent service. Performed Pa State Insp. Oil change & Tire rotation. Completed in 1 hour. Highly recommend! Performed Pa State Insp. Oil change & Tire rotation. Completed in 1 hour. Highly recommend! More

While the Dealership, per se, is excellent -- the service department is (at best) highly confused and disorganized. Twice in a row, they have tried to deny my free scheduled maintenance. Whether this is beca department is (at best) highly confused and disorganized. Twice in a row, they have tried to deny my free scheduled maintenance. Whether this is because they can't seem to keep their records straight, are putting the wrong mileage stickers inside the car, or (at worst) running some type of scam remains to be seen. If you're recently bought a vehicle from this dealer ignore the copious emails Hyundai will send you about when it's time to get serviced, ignore the messages that come up on your dashboard, and get EVERYTHING in writing, More