Lancaster County Subaru
East Petersburg, PA
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136 Reviews of Lancaster County Subaru
Tried to rip me off. Only needed oil change, inspection, and emissions as well as a recall. Suggested service totaled over $1100 which included $60 for wiper blades, $140 Only needed oil change, inspection, and emissions as well as a recall. Suggested service totaled over $1100 which included $60 for wiper blades, $140 for new air filter & cabin filter, and over $600 for "routine maintenance." I declined everything I didn't ask for & let them fail my inspection. I'll be replacing my own wiper blades and finding a new garage. Individual employees were very kind, but their business model takes advantage of people who don't know what to ask which is very deceitful. More
Reliable, knowledgeable and honest as to whether repairs are needed, and how urgently. All repairs have been done in an excellent manner in the past as well. are needed, and how urgently. All repairs have been done in an excellent manner in the past as well. More
Great experience. Everyone was friendly and knowledgable. Wait time very reasonable . Pricing was on par with other dealership service areas. Everyone was friendly and knowledgable. Wait time very reasonable . Pricing was on par with other dealership service areas. More
I have been dealing with LCM for 20 years, leased/purchased 5 Outback models over that time, and have been very satisfied with the vehicles and the dealer service provided for each one. At my leased/purchased 5 Outback models over that time, and have been very satisfied with the vehicles and the dealer service provided for each one. At my visit today, the service provided by Daniela Stoica was timely and excellent, and all my needs were satisfied. Thank you. More
Staff were friendly and helpful. I was offered a loaner car since my appointment was to be a long one. Staff kept in touch with me and updated my service progress. The technician fo I was offered a loaner car since my appointment was to be a long one. Staff kept in touch with me and updated my service progress. The technician followed through on a change to my screen info that I requested. More
My family has purchased three vehicles from LCM. I enjoy the Subaru brand. My instructions were followed today for this service, previously I had asked that my request be respected and was flat ou I enjoy the Subaru brand. My instructions were followed today for this service, previously I had asked that my request be respected and was flat out ignored, that didn’t set week. Sally was a true professional and I will now request her as my advisor. More
Easy entrance; finished on time; everyone pleasant. After many years experience with LCM, their facility (sales, service, waiting area & parts are top notch. Lloyd Annan After many years experience with LCM, their facility (sales, service, waiting area & parts are top notch. Lloyd Annan More
sally, kept me informed on every stept of the repairs of my subaru and answered all the questions l had about my repairs, she is an outstanding service rep. my subaru and answered all the questions l had about my repairs, she is an outstanding service rep. More