
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
I have not had a bad experience ever. Lamoureux Ford has a great team of service, sales and finance people that make your visit there a pleasant experience. The service department is knowl Lamoureux Ford has a great team of service, sales and finance people that make your visit there a pleasant experience. The service department is knowledgeable and prompt. The sales department work together in teams, so if your sales person is out that day there is always someone there that knows what is going on to answer any questions you might have, and they all know their cars. Also the finance department gets me a better rate than I could find anywhere else. When you go there they remember your name! You are a person, not a sale! I used to be a Toyota person, but since my first purchase at Lamoureux Ford, I will always go back. More
Internet purchase This has been a great dealership to work with! Derek answered any question I had and took pictures on the rack underneath when I asked how it looked. This has been a great dealership to work with! Derek answered any question I had and took pictures on the rack underneath when I asked how it looked. Never once said take my word for it!! He just pulled it in and went to snapping pictures. Greatly appreciated the entire experience. More
We just purchased a new car , we have purchased several in the past, Marc Kokansky was our salesman and he went the extra mile to make sure we had just what we wanted, got a good , we have purchased several in the past, Marc Kokansky was our salesman and he went the extra mile to make sure we had just what we wanted, got a good trade-in value, gave us a thorough tutorial of all the bells and whistles that came with the new car. We even came back for a refresher course. We would definitely recommend Lamoureux Ford and Marc Kokansky to our friends and relatives. We are very happy. More
No pressure The atmosphere at the dealership was extremely pleasant and no pressure. Bob the salesman was very helpful and made the buying experience one I wouldn The atmosphere at the dealership was extremely pleasant and no pressure. Bob the salesman was very helpful and made the buying experience one I wouldn't hesitate to repeat at this dealership. I had heard good things over the years about them and they were all true. More
Exceptional customer service As a first time "dealership" buyer, Matt Fox made this experience and process so easy and less nerve wracking for us. As overwhelming as purchasing a As a first time "dealership" buyer, Matt Fox made this experience and process so easy and less nerve wracking for us. As overwhelming as purchasing a newer vehicle is, he made us feel very comfortable and I'm grateful for the way everyone took to my son. He's a ball of energy and the entire staff was so kind and sweet to him. Thank you for everything! More
Purchased a previously owned 2012 Lincoln MKZ Derek Bachand, our salesperson for our last 3 vehicles was professional and friendly as always. Great dealership. Customer service is excellent, servi Derek Bachand, our salesperson for our last 3 vehicles was professional and friendly as always. Great dealership. Customer service is excellent, service department is excellent. All in all a very positive experience, as always. More
A Great Escape We went looking for a new 4 wheel drive Escape on one of the coldest and windy day of the winter. We were looking over the inventory when an employe We went looking for a new 4 wheel drive Escape on one of the coldest and windy day of the winter. We were looking over the inventory when an employee quickly came over asked what we were interested in and offered to warm up a vehicle for a test drive. The employees were professional, courteous, friendly and informative. I was very happy with the whole experience. More
100% Satisfied! I have purchased 6 vehicles from Lamoureux Ford. It is always a great car buying experience. I don't even question the price. I know I am getting the I have purchased 6 vehicles from Lamoureux Ford. It is always a great car buying experience. I don't even question the price. I know I am getting the best deal that they can give. Koko is always professional. I am very picky when it comes to colors and options. He has never questioned anything. The exact vehicle I want has always been delivered. Peter has the paperwork ready when I arrive at the dealership. It is very rare that the owner of the dealership makes it a point to shake your hand and say Thank you. Mark Lamoureux has done that with every vehicle I have purchased. Give them a try! You won't be disappointed! More
Great new truck I purchased a new 2017 F150 form Lamourex Ford a few months back and I can truly say it was a great sales experience . From Mark Lamourex personaly fi I purchased a new 2017 F150 form Lamourex Ford a few months back and I can truly say it was a great sales experience . From Mark Lamourex personaly finding the right truck for me (searching for almost a month as I am very picky ) , sending runners all the way to New York to bring the truck home and right down to Bill Thibaud finishing the deal and paper work . These are some of the reasons why my family has purchased 5 different vehicles from Lamourex Ford and we will be back again when the time comes for another vehicle . We will always recommend that our family and friends go to Lamourex for sales and service . More
First Class Service i m a buissness owner and know how important service is and pride myself on service and highly recommend Lamoureux ford there service is as good as it i m a buissness owner and know how important service is and pride myself on service and highly recommend Lamoureux ford there service is as good as it gets . that s why i purchased my trucks from them . this is not my first purchase and i m sure wont be the last!!!!! More