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Lamoureux Ford

East Brookfield, MA

4.9
2,174 Reviews

366 E Main St

East Brookfield, MA

01515

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2,174 Reviews of Lamoureux Ford

August 04, 2011

Derek was very friendly and helpful throughout my buying experience at Lamoureux. He worked with me on a fair price for my pre-owned vehicle. The vehicle did need to be serviced before purchase. The staff a More

by AllieV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Bachand, Derek M. Bachand
August 01, 2011

My wife and I have been dealing with Lamoureux Ford for the last 25 years. And we continue to do so having just purchased a new 2012 Fusion. We absolutely loved our 2007 Fusion and look forward to continue More

by fran the man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Pion, Gary Pion
July 30, 2011

I have always found the staff at Lamoureux Ford to be friendly, knowledgeable and professional. They give you information, answer all of your questions, and are truly accommodating. In my quest for a ne More

by fran holmes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek , Derek M. Bachand
July 28, 2011

Lamoureux Ford is customer oriented. They take their time to provide you with the information you need without any pressure. We were able to test drive the vehicle for as long as we wanted, as well as More

by fcesareo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel and Derek, Derek M. Bachand
July 27, 2011

This dealership was an absolute pleasure to work with. I went car shopping on one of the hottest days of the year and Guz was right there asking what he could do for me the second I showed up on the lot. H More

by k386trl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don "Guz" Gaudette
July 26, 2011

I must say that Lamoureux Ford is one of the best dealerships I have ever had the pleasure of doing business with. This dealership will bend over backwards to help you get just the right truck you More

by dusenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don "Gus" Gaudette - Gary Pion - Mark Lamoureux, Gary Pion
July 23, 2011

Pressure free sales person. Attentive to needs of the Pressure free sales person. Attentive to needs of the buyer. Dealership lets the potential buyer drive vehicle alone without sales person where othe More

by CATRNNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Parker, Bob Parker
July 21, 2011

Derek was very reactive and understanding throughout the purchase. The entire team at Lamoureux Ford was friendly and inviting, I always felt welcome and almost as if I were home. Everyone knows who I am More

by payninater
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Bachand, Derek M. Bachand
July 14, 2011

I'm pretty easy going and don't complain much but, I have bought 5 or six new vehicles for my business also have brought relatives in to buy. so when I was trading in my personal vehicle (which i bought and More

by epwine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Parker, Bob Parker
Jul 29, 2011 -

epwine responded

Hi this is an amendment to my review on 7/14 after a heartfelt talk with Lionel Lamoureux(who didn't have to take time to call) Also got calls from other key employees. I find that information on my end was wrong and misleading. I should have known and gone directly to the source with my displeasure. Lamoureux Ford is a class act as are there employees. So please disregaurd my initial review as it is incorrect and thank you to Bob Pillsbury Bob Parker Pete Stafford for all the help and support in this matter. You all give new meaning and back it up when it comes to customer service. Rick Wine CEO E.P.Wine Inc

July 13, 2011

Guz and Peter were great to deal with. We love our new Ford Focus. We received all of the information on vehicle details and financing options needed to make our decision. We were kept continually informe More

by JudyRain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guz, Peter Stafford, Gary, Marc, Gary Pion
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