Lamoureux Ford
East Brookfield, MA
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2,174 Reviews of Lamoureux Ford
"Lamoureux Ford is a place where friends send their friends". That's their slogan, and I would have no problem sending a friend there. Friendly, casual atmosphere. No "trenchcoat convention" standin friends". That's their slogan, and I would have no problem sending a friend there. Friendly, casual atmosphere. No "trenchcoat convention" standing at the door waiting for their up. I walked around for a while before being asked, "Are you being helped?". While doing the documentation for my purchase, first owner Lionel Lamoureux, then VP Marc Lamoureux stopped by the office to say hello and to make sure everything was good. This is a small town dealership, with a nice selection of cars. You're treated like they want you to come back. If my new Ford performs the way I was treated there, I'll have no hesitation in buying again from them. More
Both Derek and Gary were friendly, knowledgeable, and courteous. Made me feel at ease during the entire car buying experience. They both went out of their way to find me a vehicle we desired. Have been t courteous. Made me feel at ease during the entire car buying experience. They both went out of their way to find me a vehicle we desired. Have been to the dealership service department many times before and always found them responsible, making sure our vehicle was serviced or fixed correctly the first time. This was a big reason we chose Lamoureux for our new vehicle purchase. More
Bill Thibaud listened very closely to what I wanted and needed in my new vehicle. As a result he met my needs perfectly. Bill made suggestions as we went through the options and keep me within my price ran needed in my new vehicle. As a result he met my needs perfectly. Bill made suggestions as we went through the options and keep me within my price range. Bill is not a sales person, he is a perching guide. Just as impressive was that Mr. Lamoureux, the owner, spent time with us to make sure that we had everything that we wanted and needed. Every one made us feel like a guest not a customer. More
The sales staff know their vehicles and prsents it in a clear manner while being friendly and aware of the customer's wants and desires. clear manner while being friendly and aware of the customer's wants and desires. More
We have purchased a new vehicle before and we were very satisfied with their service. The people are friendly and very helpful. We have always had a good experience with this dealership. satisfied with their service. The people are friendly and very helpful. We have always had a good experience with this dealership. More
I had a Great experance Dealing with Lamoureux Ford and Salesmen Derek Bachand. There was no pressure and what ever Truck I was Looking at was at my disposil to drive. I gave a rating of Great because of Salesmen Derek Bachand. There was no pressure and what ever Truck I was Looking at was at my disposil to drive. I gave a rating of Great because of the services rendered at the time of Looking and purchasing the vehicle. More
Let me start my saying that John is a great sales manager and we consider him a family friend. Last week we purchased two cars in the same day and it went off without a hitch. John was pleasant and helpful and we consider him a family friend. Last week we purchased two cars in the same day and it went off without a hitch. John was pleasant and helpful every step of the way. I just said "I want..." and there it was. A really great experience and he even accommodated my request to surprise my 16 year old daughter with a car. (Balloon and bows) John will always work hard to make buying a car pleasant and easy!! Paul and I will return again and again to buy our vehicles. A+++ More
Lamoureux Ford had the exact car I was looking for. I went there for a test drive with all intentions of buying. However I was not happy with the price they gave me and they did not seem to be flexible a went there for a test drive with all intentions of buying. However I was not happy with the price they gave me and they did not seem to be flexible at all. On my way home to Worcester, I decided to stop at another local Ford dealer. They had a similar car with more equipment on their lot. The price gave me right up front was over $1500.00 less than what Lamoureux Ford had quoted me. Plus I got a power moonroof and reverse sensing which was not on the Lamoureux car. The people at Lamoureux seemed nice, however I received the same professional treatment and got a much better price at dealership much closer to my home in Worcester. More
It was a great pleasure doing business with John Boxshus, Jr., the Lamoureux Family and Team recently. They have exceeded my expectations and it was uplifting to see John's passion and level of detail during Jr., the Lamoureux Family and Team recently. They have exceeded my expectations and it was uplifting to see John's passion and level of detail during the ordering and delivery process of my new 2012 Ford Boss 302 Mustang. John have made me extremely happy in his prompt status updates during the production process and the exceptional care taken to protect such a special car until delivery was taken. I have always had great pleasure doing business with Lamoureux Ford over the years and John has only raised the bar further. I would highly recommend Lamoureux Ford to anyone interested in owning a Ford and wanting to be treated like family. I cannot express how thankful I am for all that they did for me to ensure the delivery of this special car was flawless. More