
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
Awesome first car buying experience! As a first time car buyer I was pretty nervous about the whole situation! I started at another dealer and I felt like I was being forced into making a As a first time car buyer I was pretty nervous about the whole situation! I started at another dealer and I felt like I was being forced into making a deal I wasn't comfortable with. After leaving that dealer I was sent to Lamouroex to see Derek by my brother-in-law. When I arrived the women at the front desk was extremely pleasant and helpful. Derek had the day off but Mark "Koko" was available and made me feel at ease the instant we met. He showed me a white fiesta and when he noticed my unhappiness at the color he spent over 15mins tracking me down one in the color of my choice. Never once did I feel pressured into making a purchase I wasn't comfortable with and he broke down every penny for me! I'm a girl on a budget and he made it work better than expected! When the day came for me to pick up my car Derek was waiting for me with many thanks and a happy smile! He spent over 45mins going over every feature of my car and answering all of my silly questions! He was awesome and helpful beyond measure! I would recommend this dealership to anyone and Derek and Mark "Koko" have a lifetime customer!! More
Thank you! I went to Lamoureux Ford based on my sister's recommendation, and I was not disappointed. I enjoyed a great experience and would not hesitate to reco I went to Lamoureux Ford based on my sister's recommendation, and I was not disappointed. I enjoyed a great experience and would not hesitate to recommend Lamoureux Ford to anyone who is looking to purchase a vehicle. There isn't any sales pressure because the employees work as a team for the benefit of their customers. I am thrilled with my "new" vehicle, but more importantly, I know that if I do have a problem in the future I can simply contact either John Boxshus or Derek Bachand and they will assist me with whatever my car needs may be. Lamoureux Ford does not sell a car and move on to the next sale. It is my experience that they are dedicated to making certain that their customers are repeat customers and the only way to do that is through honesty, dedication and superior service. I was so happy that Derek went above and beyond by driving with me to the local garage so I could get the car inspection completed (paid for by Lamoureux Ford!). I truly appreciated the overall experience in purchasing my vehicle. Thank you, John and Derek! Shout out to Peter! More
Matt Pillsbury Brought my son in to purchase a car for himself. We were approached by Matt to see how he could help us. He found the perfect car in just the right pr Brought my son in to purchase a car for himself. We were approached by Matt to see how he could help us. He found the perfect car in just the right price range we were looking for. No pressure what so ever. I told him I would be back soon for something for myself. Thank you again Matt Pillsbury for the outstanding service you provided us. More
Best service I have ever received!! Mark Aka Koko, was the best salesman i have ever delt with, and hands down the best dealership i have ever used! I would reccomend this dealer to anyo Mark Aka Koko, was the best salesman i have ever delt with, and hands down the best dealership i have ever used! I would reccomend this dealer to anyone I know and thats what im going to do! More
Great Dealership This was the third vehicle that someone in my family has purchase from Bob Parker. As usual, he took his time to explain all of the car details, was This was the third vehicle that someone in my family has purchase from Bob Parker. As usual, he took his time to explain all of the car details, was NEVER pushy and made the buying experience a pleasure. Bob is just a super guy to work with and Lamoureux Ford is a terrific dealership for sales and service. More
May 7, 2014 The minute I walked into the dealership someone had come over to talk to me and see what I was looking for. I talked to Bob Parker, and he let me wal The minute I walked into the dealership someone had come over to talk to me and see what I was looking for. I talked to Bob Parker, and he let me walk around on my own with no pressure, and he didn't try to force me in any particular direction. He definitely worked hard to get me the best deal with the best possible rebates, and did it all with a smile. This was my first experience buying a car, and it was actually enjoyable! I'm very glad I chose to go to Lamoureux, and would buy another car there in a heartbeat. Amazing service, amazing employees. More
review of new car purchase at Lamoureux Ford Matt did a professional and thorough job. I was very impressed with Matt's low pressure and Knowledgeable approach and delivery. I will not hesitate Matt did a professional and thorough job. I was very impressed with Matt's low pressure and Knowledgeable approach and delivery. I will not hesitate to shop at Lamoureux Ford again, and will enthusiastically recommend others to this dealership More
GOOD BYE GM !!! Having been in buisness since 1942 we value the same principals we strive on honesty, integrity and great personal service !!! We have now found this Having been in buisness since 1942 we value the same principals we strive on honesty, integrity and great personal service !!! We have now found this in our new truck dealer. One call to Bob Pillsbury did it all. Having a chevy fan totaled in a bad wreck then finding out gm does not put air bags on passenger side of fleet vechiles was quite frightening !!! I called Bob he assured me thats not the case with FORD !!! We now are updating our fleet and Lamoureux Ford is our place. Saftey is our number one policy here at Marr Oil Heat Co.!!! Again thanks guys you are THE BEST !!!! More
Learning all about our new Escape Matt Pillsbury was our "teacher" and he did a great job. Could answer all our questions and set the Nav and Sync up for us. Gave us a demo of how our Matt Pillsbury was our "teacher" and he did a great job. Could answer all our questions and set the Nav and Sync up for us. Gave us a demo of how our new car can parallel park itself, set up our favorite radio stations and paired our phones. He even took the old stickers from our Edge and put them on the Escape. Basically he showed us everything about the car inside and out. And the best part is we can go to him for a refresher course any time we like !! The paper work was easy also!!! We would highly recommend that our friends go to Lamoureux to buy a car and to be sure to ask for Bob and Matt. MA & David Lougee, satisfied customers ?? More
love my new car Great experience! The process was so easy and I got a fantastic new car. Highly recommended. Thank you so very much for all your help! Great experience! The process was so easy and I got a fantastic new car. Highly recommended. Thank you so very much for all your help! More