Lakeside Toyota

I have been leasing cars from Lakeside Toyota for many years. My experiences have always been positive. They are always professional and courteous. I have recommended this dealership for a long time and years. My experiences have always been positive. They are always professional and courteous. I have recommended this dealership for a long time and have sent friends and family there for cars. I will continue to give my business to Lakeside Toyota. More

After using sites on internet to search locations for Toyotas, I chose three to contact. Although the other two were helpful, I gave Lakeside my purchase. Everyone was considerate, friendly, and knowle Toyotas, I chose three to contact. Although the other two were helpful, I gave Lakeside my purchase. Everyone was considerate, friendly, and knowledgable. Garrett Drez was very helpful. He explained the process of availability and buying. I was searching for a RAV4. Garrett offered to locate other colors if I was set on it, but the Silver I purchased was classy. I was very satisified. More

I just leased a 2013 Toyota Carolla. This is the 6th car I have leased or purchased from Lakeside Toyota. Rene Poche is the salesman who helps me. I have recommended Lakeside and Rene to my friends and re I have leased or purchased from Lakeside Toyota. Rene Poche is the salesman who helps me. I have recommended Lakeside and Rene to my friends and relatives because of the excellent hassle-free treatment I have received. More

Mr. Noah was friendly, helpful, and professional. He did everything possible to help me. I am extremely pleased. Also, Mr. DeLeon was thorough and polite. After my traumatic expereince with Hurricane Isa everything possible to help me. I am extremely pleased. Also, Mr. DeLeon was thorough and polite. After my traumatic expereince with Hurricane Isaac, it was a pleasure to work with such kind, helpful, polite, and professional gentlemen. I also appreciate the follow-up calls I have received. More

This was a very great experiance at lakeside toyota. I never once felt like I was being pressured to but a car and everyone at the dealer was very helpful, friendly and nice. i will definitely purchase ot never once felt like I was being pressured to but a car and everyone at the dealer was very helpful, friendly and nice. i will definitely purchase other vehicles from here More

Overall experience was quite pleasant. This is my second vehicle purchased from Lakeside and I would definately recomend this dealership to friends. My sales person (Mike Chosa) was very knowledgeable ab vehicle purchased from Lakeside and I would definately recomend this dealership to friends. My sales person (Mike Chosa) was very knowledgeable about the product and answered all of my questions to my satisfaction. To sum up I will more than likely return in the future for another purchase. Thanks, Kenny More

The sales representatirid were friendly, cautious and interested in helping us make the best purchase decision. Not only did he want to sale the car, but was interested in making sure that we were satisf interested in helping us make the best purchase decision. Not only did he want to sale the car, but was interested in making sure that we were satisfied with our choice. More

I had a great experiance at Lakeside. Troy was friendly I had a great experiance at Lakeside. Troy was friendly and helpful. Of course, I put him to the test when it came to prices. In the end though, no o I had a great experiance at Lakeside. Troy was friendly and helpful. Of course, I put him to the test when it came to prices. In the end though, no other dealership could get close to his price. I showed other dealerships his price, and they would tell me to go straight over there and buy the vehicle. I'm sure my next toyota will come from Lakeside too. More

The price quoted in the yard, was not the price given to us by some man in a box, (that we were never introduced to). Garet would go to some person and get the price, he'd say "today's my lucky day I get us by some man in a box, (that we were never introduced to). Garet would go to some person and get the price, he'd say "today's my lucky day I get a slow day discount" 1000 over the price quoted 10 min earlier. I thougt the days of high pressure sales were over. I wanted the price of the car not a game. Garet was great he knew his product, he gave me water, let me charge my phone with his charger. I think he felt bad that I did not get the price I wanted, I bought the car knowing I'd write this review to warn others about pricing tactics used, they see you want it and then raise the price. I'm just a guy that wanted a car I should have played hard ball and make them sweat, but i said no, I want this car. I saw an asian family walk out when the pulled the same thing on them. More

I've been doing some shopping around at several Toyota dealerships. I love Toyotas and my Camry has been very good to me these last 16 years. I started shopping around for a new Toyota through the nation dealerships. I love Toyotas and my Camry has been very good to me these last 16 years. I started shopping around for a new Toyota through the national Toyota website which seemed like it automatically assigned or delivered my e-mail requests to people at each of the dealerships that I contacted. My family has purchased from Lakeside Toyota in the past and has had mixed results in both the purchasing and maintenance department, though overall their experiences have been mostly positive at this dealership. I got an e-mail response from Troy Rouser who is a Certified Master Internet Manager for the online team at Lakeside Toyota. When I arrived in person to meet Troy and discuss the acquisition of my car, Troy was napping or dozing off at his desk and the salesperson who escorted me to Troy's desk seemed genuinely embarrassed that his colleague was sleeping at work. I took it as an unprofessional sign, but thought that maybe he had a long day since I came in the evening and I had not arranged an appointment with Troy. So I decided to proceed forward. Troy did not seem thrilled by the fact that I wanted to hold him to the price that he had told me beforehand. He mentioned that what I wanted would not be easy and there would be little profit to be made. He then made several statements that another department would have to be consulted to handle this and he expressly stated that sometimes customer service was not and could not be a priority. He came off as if I was wasting his time, but would proceed to honor what I wanted almost as a favor to me. I felt belittled and almost proceeded with the transaction until I took a step back and realized that customer service should be a priority for every field inside sales (a no brainer!). I found out that I could have gotten some of the things that I had asked for, that Troy said that I could not, from the dealership I did go to. This other dealership said that to do this would require more effort and work on the part of the salesperson than Troy evidently was willing to put in. I brought my business to another dealer that treated me personably, professionally, and with a straight forward positive attitude right off the bat. After talking to several sales people at several different dealerships, it seems that it comes down more to the individual salespeople and their personalities and work ethics than a reflection of the dealership as a whole in a negative light. More