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Lakeside Toyota

Metairie, LA

4.3
757 Reviews
Lakeside Toyota has been a volume Toyota dealer in the Greater New Orleans for over twenty two years specializing in new Toyotas, and Toyota Certified cars, trucks, and SUVs in Louisiana. We are located at the foot of the Causeway in Metairie, La. In 2004, the Scion franchise was added to the dealership offering a greater selection to our customers with models such as the Scion XA, XB, TC and the new sporty FRS. We also offer a wide variety of new and used Toyota cars, Trucks and SUV's such as: Avalon, Camry, Solara, Corolla, Matrix, Prius, Yaris, Tacoma, Tundra, 4 Runner, FJ Cruiser, Highlander, Land Cruiser, RAV4, Sequoia, Venza, Sienna, Camry Hybrid, Avalon Hybrid and Highlander Hybrid. Come in and see why we are a volume Toyota dealer!
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3701 N Causeway Blvd

Metairie, LA

70002

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Showing 757 reviews

August 08, 2015

Great place! Excellent service and price! Lakeside Toyota provided me with the exact car that my wife wanted. The price was much cheaper than other places that I h More

by hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 08, 2015

Painless car buying experience Caleb Copeland ( and Ryan) were extremely helpful and not the least bit pushy... They answered all my questions and were able to make this one of the More

by CSBenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Copeland
August 04, 2015

Made purchasing a car pain free. Jonathan made the experience of purchasing an automobile pain free. His demeanor was very pleasing. He was very knowledgeable and patient. It felt goo More

by Jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bryant, Alexis Repass
July 29, 2015

Relaxed experience Seth was a great help! He made everything so easy! Everyone was very patient and helpful with my children while I waited! I love my car! More

by jag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Floyd
July 28, 2015

Best Service Department around In 40 years of driving I have never had a better experience at a Car Dealership Service department. This is my 2nd Toyota I have owned (a Corolla and More

by LucyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Carruth
July 28, 2015

Great experience Will and Lakeside Toyota took care of me in a time that could have been stressful. I am so glad that I chose to work with them versus the other dealer More

by adf5b1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Will Russ
July 28, 2015

Bob Licht's work Bob Licht did a great job. Fully informed, good communicator, straightforward. Enjoyed working with him. Also Milton in Finance was very helpful. More

by Gene D'
Recommend Dealer
Yes
Employees Worked With
Bob Licht
July 28, 2015

Pleasant Experience Lakeside Toyota has the most professional service in town. From the salesmen, to the detail shop, they are by far the most dependable dealership I vis More

by willy b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Corte, Mike Chosa, Will Russ
July 24, 2015

Exploitive and Arrogant I have never been treated so rudely or disregarded as a client; Will was not open to negotiations and appeared as if he did not want to sell the car. More

by mriwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Russ
Jul 24, 2015 -

Lakeside Toyota responded

Our aim is to compete every sale quickly and cleanly, with a satisfied customer. Here we didn't do that and for that we are sorry. Your BMW is currently at Peake BMW waiting on a new key to be shipped to them, then they can program it and we can send it to the detailer. We want the car delivered to you as much as you want it, now we are waiting on BMW to complete their work. We always detail the car last in this situation to take car of any issues (dust, smudges) the shop may create. I saw the text thread between you and Will, and I see you were worried we would complete the repairs we agreed on. It's our company policy not to complete repairs until the vehicle is bought and paid for, not Will's lack of interest in selling the car. I understand your concern, anything we agreed to we will do. In this case we didn't communicate to you how long it would take to complete the work, and may not have known ourselves that Peake BMW needed order laser cut a key and have it shipped in from their headquarters. For that I apologize. Text is an imperfect communication medium, and after Will's "on wat?" response he tried to call you to answer your question. Will was under the impression you knew your car was at Peake and waiting on the key. Your car is scheduled to be completed at 5 today, the detailer will start on it Monday and be finished Tuesday. It should be ready for delivery on Tuesday afternoon/early evening. Will stands by ready to answer your questions and deliver your car to you. When he was communicating our policy and terms for the deal, he came across as abrupt. Will and Lakeside Toyota are actively working on your vehicle so you can have it as soon as possible.

July 24, 2015

Good experience Made buying a car pretty much painless. They did not try to push anything, and gave us what we wanted. I would definitely recommend lakeside Toyota. More

by Wscott4279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Bryant
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