Lakeland Volkswagen

Matt provided such exceptional customer service and no matter if it's 7:30 am or 6:00 pm, he is so friendly and always willing to help. He is so knowledgeable, such a great leader, has so much patience, a matter if it's 7:30 am or 6:00 pm, he is so friendly and always willing to help. He is so knowledgeable, such a great leader, has so much patience, and always is letting me know of what's going on with my vehicle. The whole staff here is absolutely phenomenal and I have been a customer for over 10 years and will never go anywhere else. I drive all the way from Brandon to get the top notch friendly and professional service. I hope everyone at Lakeland Vw is blessed with a raise and is prosperous in all aspects of there lives. I have nothing but the utmost love and respect for everyone here and they treat everyone with such outstanding care, they are the best Vw dealership in the USA. Hope everyone has an amazing day and a great rest of your week! I greatly appreciate you and all that you do and I say and mean that from the bottom of my heart. More

They were very professional and very courteous. Very clean in the lobby and restroom. I am very impressed. Very clean in the lobby and restroom. I am very impressed. More

Ashley was clear, fair, informative and accommodating. I was comforted by her expertise and professionalism. I was comforted by her expertise and professionalism. More

Below expectation service. Vehicle not serviced properly. Poor follow through. Broken technology. No follow up. Vehicle not serviced properly. Poor follow through. Broken technology. No follow up. More

Great service department. Girl that checked us in was super helpful and friendly. Mechanic did a great job and explained exactly what needed to be done. They take pictures Girl that checked us in was super helpful and friendly. Mechanic did a great job and explained exactly what needed to be done. They take pictures and give you a full report. Work was done well. I highly recommend this dealership. More

Katlyn was so kind and helpful. We really enjoyed working with her. While my car was able to be repaired, it was frustrating that Volkswagen no longer makes the part that was needed We really enjoyed working with her. While my car was able to be repaired, it was frustrating that Volkswagen no longer makes the part that was needed for my model year. More

I loved how this dealership took care of me. I made a last minute appointment, and they were able diagnosis the problem and fix it in the same day. I made a last minute appointment, and they were able diagnosis the problem and fix it in the same day. More

Ashleigh is the best! She did an amazing job at making sure I understood everything that they were doing on my car. She really goes above and beyond. As long as she still She did an amazing job at making sure I understood everything that they were doing on my car. She really goes above and beyond. As long as she still works here I will always bring my car here for service. More

Everyone I dealt with was very pleasant. Any issues I had during the service were explain to me in detail so I could make an informed decision. Dan was excellent and treated my car like it w Any issues I had during the service were explain to me in detail so I could make an informed decision. Dan was excellent and treated my car like it was his own which I was very appreciative of. In the future if my car needs service, or I'm looking to buy another, I will gladly go to lakeland over napleton. More

Great service and personal attention from our service advisor Pleasant surroundings without every salesperson coming up to you advisor Pleasant surroundings without every salesperson coming up to you More