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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.4
3,313 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
Contact Dealership

209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 3,313 reviews

September 27, 2026

Ashleigh and Kaitlyn are the best service advisors! Knowledgeable professional and super friendly! They care about the customer experience and strive for perfection. I actually enjoy getting my vw car More

by moyano.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan the master mechanic
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Sep 28, 2026 -

Lakeland Volkswagen responded

Lou, it’s great to hear Ashleigh and Kaitlyn made your service visits at Lakeland Volkswagen something you actually enjoy. We’re grateful that you trust us with your VWs.

September 26, 2026

Quick and easy car buying experience. I was on a time crunch and they were straightforward with the pricing and didn’t try to push me into another direction. I will gladly buy my next veh More

by BILLTHEACTECH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2026 -

Lakeland Volkswagen responded

Bill, we’re glad Lakeland Volkswagen made the car buying process quick and straightforward. It’s great to know you felt comfortable with the pricing and never felt pushed in another direction. We’ll be happy to have you back when you’re ready for your next vehicle.

September 26, 2026

Service was quick and easy. Everyone in the shop was very pleasant and made any recommendations simple to understand More

by frequentflier9201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2026 -

Lakeland Volkswagen responded

Hi, we’re happy your service visit at Lakeland Volkswagen was quick and easy. It’s great to know everyone was pleasant and took the time to explain their recommendations in a way that was easy to understand. We appreciate you trusting us with your Volkswagen.

September 24, 2026

Overall the service was done by the techs were great. They didn't try to overcharge. Only reason why I'm giving a 3 star review is because it took 3 hours for an oil change. I got all the recommendations More

by bullussjeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh
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Sep 27, 2026 -

Lakeland Volkswagen responded

Hi Jeremy, I’m sorry the oil change took so much longer than you expected, especially since you were one of the first appointments of the day. We’re glad you were pleased with the work performed by the technicians. If you’d like to discuss this further, please reach out to Jared Diveley at jared@lakelandvw.com.

September 23, 2026

Great people, Great service. Best place to buy a vehicle from. The people that works there goes out of their way to help you. Will always be going back there. More

by clcboy011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : People at the service department. Are great
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Sep 24, 2026 -

Lakeland Volkswagen responded

Hi, It means a lot to know the people at Lakeland Volkswagen have made you feel so welcome and have gone out of their way to help. We really appreciate your continued trust and are always happy to have you back. Thanks again for making us your place to shop!

September 23, 2026

The service team and Ashleigh were very nice and answered our questions and concerns with out issues. The repairs so far seem to be working fine for now, but I don't think there will be any problems. More

by fredo935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh
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Sep 24, 2026 -

Lakeland Volkswagen responded

Hi, We’re happy Ashleigh and the service team at Lakeland Volkswagen were so helpful, answered your questions, and made you feel comfortable with the repairs. We’re glad everything is working well so far, and we appreciate you trusting us with your vehicle.

September 20, 2026

Always great working with Lakeland VW service department! I appreciate their communication and prompt service. More

by candkmayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 20, 2026 -

Lakeland Volkswagen responded

Hi, it’s always nice to hear that your visits with our service department have been going well! We know your time is important, so we’re happy the communication and prompt service have made things easier for you. We really appreciate you choosing Lakeland Volkswagen!

September 20, 2026

Everyone greeted us, all very nice. Will recommend them to our friends. Not a pushy sales either More

by 4dillows
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2026 -

Lakeland Volkswagen responded

Hi, we really appreciate you mentioning how welcoming everyone was! We’re happy you felt comfortable throughout the visit and never felt pressured. Thanks for the recommendation and for choosing Lakeland Volkswagen!

September 17, 2026

Aunque la espera fue un poco larga el servicio fue muy bueno y me resolvieron. More

by PLUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

Lakeland Volkswagen responded

Hola, agradecemos que nos haya dado la oportunidad de atender su vehículo en Lakeland Volkswagen. Sabemos que la espera fue un poco más larga de lo esperado, por eso nos alegra saber que quedó satisfecho con el servicio y que pudimos resolver el problema. Esperamos que su próxima visita sea un poco más rápida.

September 16, 2026

Dominic is very professional,helpful, and honest. Made our buy fast and easy! 5 starts More

by yarj1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Lakeland Volkswagen responded

Hi, thank you for choosing Lakeland Volkswagen for your purchase. We really appreciate you sharing what made Dominic so easy to work with. We’ll be sure to let him know his efforts made your buying experience such a positive one. Enjoy your new vehicle!

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