Lakeland Volkswagen

I have been coming to Lakeland VW since 2002. Bought many vehicles here. Never had a problem. Michelle is always very attentive and listens to you. Larry is very upfront on your needs or wants. Bought many vehicles here. Never had a problem. Michelle is always very attentive and listens to you. Larry is very upfront on your needs or wants. No pressure from anyone to buy a car. More

They are very clean. I got new tires and they said my shocks were leaking. I let the mechanic at the shop look at it and he came to get me and showed me that they were no I got new tires and they said my shocks were leaking. I let the mechanic at the shop look at it and he came to get me and showed me that they were not leaking. More

I received a letter from VW of America indicating that parts for a recall affecting my vehicle were available and to schedule a service appointment to have the work done. I scheduled an appointment with m parts for a recall affecting my vehicle were available and to schedule a service appointment to have the work done. I scheduled an appointment with my nearest dealer, took a day off work (the letter says the work takes 4 hours), drive to the dealership (45 minutes one way, plus tolls), arrived and was informed that they would only be ordering the parts that day and then when the parts arrived they would call me to schedule an appointment for the actual work to be done. Why didn't the scheduler inform me that the parts had to be ordered? I should have been able to do that over the phone and then saved myself 1.5 hours of driving, tolls, plus taking a day off work for this. More

We use Lakeland VW service for my 2013 Passat. Always a good service for my old boy! Always a good service for my old boy! More

I would recommend anyone who goes to this location ask for Ashley! She's such a sweet heart, and amazing at what she does. She was not only able to help me with my vehicle issues, but went far above and b for Ashley! She's such a sweet heart, and amazing at what she does. She was not only able to help me with my vehicle issues, but went far above and beyond. She also placed me in a loaner until the repairs on my car were complete. A++ More

So easy to make an appointment. They communicate with you and my car was ready earlier than I expected. They communicate with you and my car was ready earlier than I expected. More

This is the 2nd Jetta I have purchased from Lkld VW. Hiram is a knowledgeable, great salesman. He helped me with my first Jetta in 2010 and I called upon him to help me with this 2024 Jetta. Yes, I had Hiram is a knowledgeable, great salesman. He helped me with my first Jetta in 2010 and I called upon him to help me with this 2024 Jetta. Yes, I had the first one for 14 years. He explained all options available to me and answered all my questions. And there were a lot! Every person is friendly and willing to help. I’ve used the service department for over 20 years. They are on top of everything needed to keep the car running and in order. More

First time owner of a VW. Service message popped up, took it to Lakeland VW while visiting Fl. Took care of the problem with no issues. Great customer service as well. Service message popped up, took it to Lakeland VW while visiting Fl. Took care of the problem with no issues. Great customer service as well. More

I stopped in to just look at a Tao and worked with Hiram Mounier and left with one. The no pressure and expert knowledge about the vehicle service I could not leave without my car. I was able to trade in Mounier and left with one. The no pressure and expert knowledge about the vehicle service I could not leave without my car. I was able to trade in my old car and leave with a new one. I would recommend all to visit this dealership and work with Hiram. More

Great service, Greater staff members. Sercice area was a bit busy, but updates were provided. Sercice area was a bit busy, but updates were provided. More