Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lakeland Volkswagen
Lakeland, FL
2,699 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,699 reviews
September 30, 2024
You can not ask for a better Service Advisor than Matt. He is the best. He is the best. More
by PKLEBER
Verified CustomerEmployees Worked With
September 28, 2024
Very friendly and knowledgeable. Higher than most shops, but the quality is there. 9/10 Higher than most shops, but the quality is there. 9/10 More
by DENARDDRE
Employees Worked With
September 28, 2024
September 28, 2024
They did a thorough check of my car and helped look for discounts and offered options for my repairs discounts and offered options for my repairs More
by DGSANDERS350
Employees Worked With
September 28, 2024
My air conditioning had over $600 work done to it and it's still not working 100% of the time. it's still not working 100% of the time. More
by FLOE_JOE
Employees Worked With
September 28, 2024
When I was there. Walked around showroom no one seemed interested in wanting to help me if I was looking into trading Walked around showroom no one seemed interested in wanting to help me if I was looking into trading More
by bobdon2003
Employees Worked With
September 27, 2024
Very pleased with the outcome. ...Love the KIA Soul...Hope we have it a long time ...Love the KIA Soul...Hope we have it a long time More
by sahge
September 27, 2024
I was very satisfied with the wonderful customer service that I received from everyone at the dealership while I brought my car in to get serviced. The Tech took his time and made sure that everything was u that I received from everyone at the dealership while I brought my car in to get serviced. The Tech took his time and made sure that everything was up to par on my 2015 TDI Passat! More
by curtiscu09
September 27, 2024
Worked in a timely manner. Courteous. Good communication . Reviewed service.went over bill. Good job Courteous. Good communication . Reviewed service.went over bill. Good job More
by TANK54
September 25, 2024
Very friendly and courteous. Have had good service every time. Drove to pensacola today. No problem. Waited at the dealership until my wife came and picked me up. The Have had good service every time. Drove to pensacola today. No problem. Waited at the dealership until my wife came and picked me up. The only problem was the AI that wouldn’t give me the service department when I called. More
by mcgowane
