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Lakeland Volkswagen

Lakeland, FL

4.3
2,698 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,698 reviews

October 04, 2024

Awesome team, Nick was very straight forward and got things done in no time. This is my second car from this dealer and I will definitely purchase from them again. More

by steve@bluefigusa.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Maxvill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Lakeland Volkswagen responded

Thank you for your kind words, Steve! We're thrilled to hear that Nick provided you with a straightforward and efficient experience. We appreciate your loyalty and look forward to assisting you with your next purchase!

October 04, 2024

Excellent atención, profesionalismo, amabilidad, complacientes . Calidad insuperable de los vehículos alemanes. El Sr Hiram demuestra mucho profesionalismo en sus funciones More

by JOSERAFIGONZALEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Lakeland Volkswagen responded

¡Gracias, Jose! Agradecemos tus amables palabras sobre nuestro equipo y la calidad de nuestros vehículos alemanes. Nos alegra saber que el Sr. Hiram te brindó un servicio profesional y amable. ¡Esperamos verte de nuevo pronto!

October 03, 2024

Matt is always a pleasure to work with. The dealership staff is always so kind. More

by monyates83
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Lakeland Volkswagen responded

Thank you for your feedback! We're thrilled to hear that Matt and our staff consistently provide you with excellent service. We appreciate your support and look forward to seeing you again at Lakeland Volkswagen!

October 03, 2024

Great experience customer service was amazing. Will definitely go get my cars services done there again More

by annategui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Lakeland Volkswagen responded

Thank you, Anna! We're so glad to hear you had a great experience with our customer service. We look forward to seeing you again for your car's service at Lakeland Volkswagen!

October 01, 2024

They were able to get My car in same Day. Quick Service. Very nice people More

by PISTORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Lakeland Volkswagen responded

Thank you, Pistoria! We're so glad we could get your car in the same day and provide quick service. It's great to hear that you found our team friendly too! We look forward to helping you again whenever you need us!

October 01, 2024

Matt was super helpful and on top of servicing my vehicle. He kept me updated on how things were going and the expected timeframe. He was very responsive during all communications between him and I. More

by poffbritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're thrilled to hear that Matt provided excellent service and kept you informed throughout the process. We appreciate your recommendation!

October 01, 2024

This dealership is very clean , welcoming , customer service is well , wait time is fairly well , getting an appointment scheduled is fairly easy. More

by Layla Myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Lakeland Volkswagen responded

Thank you, Layla! We're thrilled to hear you had a positive experience at Lakeland Volkswagen. We appreciate your feedback about our clean and welcoming dealership and look forward to serving you again!

October 01, 2024

Took the car right in, got us a loaner within 24 hours and repaired the emergency fix within another 24 hours. Great service. More

by Lakeland FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're glad to hear that you had a great experience at Lakeland Volkswagen. Providing timely service and loaner vehicles is our priority!

September 30, 2024

We have been without GPS service on our 2020 Tiguan for over 6 months and the dealership has no idea when a solution may be available. Not happy More

by OTLC
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

You can not ask for a better Service Advisor than Matt. He is the best. More

by PKLEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for the great feedback! We're thrilled to hear that Matt provided you with top-notch service at Lakeland Volkswagen.

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