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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,939 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,939 reviews

June 19, 2025

Dealership is ok. Had my car serviced no issues but walked around in dealership no one seemed to want to help you if looking at car More

by bobdon2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name of service gentleman I had
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Jun 20, 2025 -

Lakeland Volkswagen responded

Hi, thank you for your feedback. We're glad your service went smoothly, but we're sorry to hear you didn’t feel welcomed while browsing the dealership. We’ll work on improving that experience at Lakeland VW.

June 19, 2025

This is my go to VW dealer for all my services. Thank You Lakeland VW More

by Trenisenicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jun 20, 2025 -

Lakeland Volkswagen responded

Hi, thank you for making Lakeland VW your go-to dealer for all your service needs! We appreciate your loyalty and support.

June 19, 2025

Good service, excellent customer service. Great, fast, and well executed trained team. Made whole experience great. More

by Guilherme Oliveira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Diveley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Lakeland Volkswagen responded

Hi Guilherme, thank you for the fantastic feedback! We're glad our trained team provided excellent, fast service that made your experience great. We appreciate you choosing us!

June 18, 2025

Hats off to Steve, my service coordinator! My experience could not have been better ... top notch! More

by Dyaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve (my service coordinator) = 4 stars (I would give him more if I could)
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Jun 19, 2025 -

Lakeland Volkswagen responded

Thank you for the shout-out to Steve! We’re glad he made your experience exceptional. We appreciate you choosing Lakeland Volkswagen!

June 18, 2025

Arrived with no schedule appointment and they took my concern right away, I couldn’t program my key fab. They were able to find the issue and ordered another key fab, everything within an hour. Courtesy, More

by jetorres61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Draper
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Lakeland Volkswagen responded

Thank you for sharing your experience! We’re glad we could help quickly, even without an appointment, and provide friendly, courteous service. We appreciate you choosing us!

June 18, 2025

Always very courteous and take good care of their customers. Always do the job correctly. More

by Joe and Marisol
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 19, 2025 -

Lakeland Volkswagen responded

Thank you, Joe and Marisol, for your kind words! We’re happy to hear you feel well cared for and confident in the quality of our work. We appreciate your continued trust and support!

June 12, 2025

From the moment I walked in, I felt welcomed and respected. It's clear that customer satisfaction is a top priority at Lakeland VW More

by beckman9103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Lakeland Volkswagen responded

Thank you for your kind words! We're thrilled you felt welcomed and respected from the moment you walked in. Customer satisfaction is very important to us at Lakeland VW!

June 11, 2025

I found Lakeland Volkswagen Dealership to be very professional. They provided all needed service in a timely manner at a reasonable cost. Will definitely recommend them to others. More

by donnafager24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Hernann
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Jun 12, 2025 -

Lakeland Volkswagen responded

Thank you for the great feedback! We're glad to hear you found the team at Lakeland Volkswagen professional and efficient, and that the service was completed promptly and at a fair price. We appreciate your recommendation!

June 11, 2025

Danny was my salesperson and he did a great job. Really happy with his service. More

by qbgwen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Lakeland Volkswagen responded

Thank you for the kind words! We're thrilled to hear Danny took great care of you. We’ll be sure to pass along your appreciation to him. Thanks for choosing Lakeland Volkswagen!

June 07, 2025

Very nice. Very efficient I was pleased with everything. And I enjoyed the waiting area More

by danauburnwestcott
Recommend Dealer
Yes
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Jun 08, 2025 -

Lakeland Volkswagen responded

Thank you so much! We're happy to hear everything went smoothly and that you were comfortable while you waited. We appreciate your kind words and hope to see you again soon!

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