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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,698 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,698 reviews

November 08, 2024

The service was fast and I appreciate it that. The courtesy car wash is nice as well More

by ANGELJONES4925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lakeland Volkswagen responded

Thank you, Angel! We're glad to hear you had a fast and positive experience. We appreciate your kind words about the courtesy car wash and look forward to serving you again at Lakeland Volkswagen!

November 08, 2024

It's a small dealership but they have the time to spend with each customer. I went to larger dealerships and felt like a number. At Lakeland VW it felt more personal. Hunter did a great job listening to More

by harkins.marybeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lakeland Volkswagen responded

Thank you for sharing your experience, Marybeth! We’re thrilled to hear that Hunter and Larry made your car-buying experience more personal and enjoyable. At Lakeland Volkswagen, we’re dedicated to providing great service to every customer, and we appreciate your recommendation!

November 07, 2024

i had a scheduled appointment for an oil change and it took 4 hours. they also did not wash my car since the service took so long. i also was not formally introduced to any of the staff who helped me—no o More

by VOXYBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i don’t know anyone by name since they did not introduce themselves.
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Nov 08, 2024 -

Lakeland Volkswagen responded

Good afternoon can you provide some additional information, invoice number and vin to better understand the issues and look into the time frame thank you

November 05, 2024

Great as always thank you to everyone who helped we will be returning no question More

by HBXL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We’re thrilled to hear you had a great experience at Lakeland Volkswagen. We look forward to welcoming you back!

November 01, 2024

The team was very helpful. The process was easy and I would recommend working with the team at Volkswagen Lakeland. More

by jflores2k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're glad to hear that you found the process easy and our team helpful. We appreciate your recommendation and look forward to seeing you again at Lakeland Volkswagen!

October 31, 2024

Only been there once, but Matt was very helpful, I formative, and polite. Answered my questions and helped me as best he could More

by BAEDERFAM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Lakeland Volkswagen responded

Hi Baeder, thank you so much for your positive review! We’re glad to hear that Matt provided you with helpful and informative service during your visit. Our team strives to be polite and responsive to all customer inquiries, and it’s great to know that Matt met your expectations. We hope to see you again soon and provide you with an excellent experience!

October 29, 2024

Great experience. Everyone was very friendly and patient. Michelle was great and was very helpful not just with the sale but also with walking me through how maintenan More

by tiffany.leininger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Lakeland Volkswagen responded

Thank you, Tiffany! We're thrilled to hear that you had a great experience at Lakeland Volkswagen. It's wonderful to know that Michelle was helpful throughout the sale and in explaining future maintenance appointments. We appreciate your kind words!

October 26, 2024

Dealer ship very knowledgeable, very engaged with your situation, extremely high in pricing, but it's a dealership what can u do. More

by DENARDDRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're glad to hear our team was knowledgeable and engaged with your needs. We appreciate your understanding regarding pricing and hope to assist you again in the future at Lakeland Volkswagen!

October 26, 2024

No pressure. Knew the vehicle. Vert friendly. Great dealership and great prices. Was able to test drive vehicles of interest. More

by DIET4U5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're delighted to hear you had a positive experience at Lakeland Volkswagen with our friendly, knowledgeable team. We appreciate your support and hope to see you again soon!

October 26, 2024

Good service, didn’t wait too not wait too long, appreciated for car washing and cleaning. More

by chunyitonylin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Lakeland Volkswagen responded

Thank you for your feedback! We're glad to hear you enjoyed our service and appreciated the car wash and cleaning at Lakeland Volkswagen. We look forward to serving you again!

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