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Lakeland Volkswagen
Lakeland, FL
2,711 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,711 reviews
November 16, 2024
People like people . Me wait long time. Me very bored. Me get tired. Me want to go sleepy. Me wish I stay home. Me get sad. Car finally finished. Me happy. Me get to slee Me wait long time. Me very bored. Me get tired. Me want to go sleepy. Me wish I stay home. Me get sad. Car finally finished. Me happy. Me get to sleep at home. Me hit traffic on drive. Me contemplate life. More
by baron13
Verified Customer
November 15, 2024
Came in and told Matt my issue and he had me square away asap so I could get back to work. Received a call an hour later when the care was ready. asap so I could get back to work. Received a call an hour later when the care was ready. More
by Wally25
Employees Worked With
November 15, 2024
They kept my car for 11 hours, failed to complete the work, lied to me, ordered the wrong part, tried to keep my car from me, and then texted me at closing to ask if another customers keys were in my car work, lied to me, ordered the wrong part, tried to keep my car from me, and then texted me at closing to ask if another customers keys were in my car because they lost them. More
by QUINN.REED
November 13, 2024
People were friendly and work was done quick. They also gave us quotes for other work that needs to be done. They also gave us quotes for other work that needs to be done. More
by lawrencelori15
November 12, 2024
I highly recommend Matthew Lindberg as a service advisor. He is not only easygoing and approachable but also truly listens and understands his clients’ needs. Matthew takes the time to ensure every question He is not only easygoing and approachable but also truly listens and understands his clients’ needs. Matthew takes the time to ensure every question is answered and that customers feel confident about their service choices. His professionalism and dedication to customer satisfaction set him apart, making him a fantastic asset to anyone in need of guidance. I am confident in saying you’ll be in excellent hands with Matthew as your service advisor. More
by gasandtire
Employees Worked With
November 12, 2024
Excellent servicio, profesional, atención excelente. Lo recomiendo a todo el que busque servicio y calidad, gracias Lo recomiendo a todo el que busque servicio y calidad, gracias More
by JOSERAFYGONZALEZ
November 11, 2024
Took a long time for the scheduled service and team did not provide proper feedback regarding battery change requirements. Had to come back the same day to change my battery. not provide proper feedback regarding battery change requirements. Had to come back the same day to change my battery. More
by aferna75
November 10, 2024
The dealership was very clean and the people were very friendly. The waiting area is nice too friendly. The waiting area is nice too More
by polkkristal
Employees Worked With
November 10, 2024
Very good for service department, a bit crowded for appointments but overall good service from Lakeland Volkswagen. appointments but overall good service from Lakeland Volkswagen. More
by jus.me.rikd
November 08, 2024
The Lakeland VW dealership has always been my go to place to have my 2016 jetta serviced. However I feel as if they fumble the ball on my last visit. I was getting a tremble on the passenger side and figur to have my 2016 jetta serviced. However I feel as if they fumble the ball on my last visit. I was getting a tremble on the passenger side and figured that it was time for an alignment. After paying for the service the trembling still exists. More
by SAMIIGEM
Employees Worked With
