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Lakeland Volkswagen
Lakeland, FL
2,699 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,699 reviews
August 29, 2024
I took my car in without an appointment and they were very helpful, professional and prompt. They diagnosed in address, the problem quickly and Efficiently. They were able to work me into their very busy very helpful, professional and prompt. They diagnosed in address, the problem quickly and Efficiently. They were able to work me into their very busy day and a timely manner. They kept me informed along the way I wouldn’t hesitate to use them again. More
by troy
Verified Customer
August 29, 2024
Jarime was very easy to work with. No pressure, answered all questions promptly & tool great care of me during my transaction. Will definitely be back next time. Highly recommend! No pressure, answered all questions promptly & tool great care of me during my transaction. Will definitely be back next time. Highly recommend! More
by Jnh34785
August 29, 2024
I'll do this one more time as I'm having a very hard time with your site. The people are friendly, compassionate, good advice and beyond to satisfy your customers with your site. The people are friendly, compassionate, good advice and beyond to satisfy your customers More
by debdoughty
August 27, 2024
Good costumer service every body so nice Ashley a special costumer the experience loved thanks you so much costumer the experience loved thanks you so much More
by aolalberto.zapata
August 26, 2024
I love this dealership! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! More
by LRIDDLE80
Employees Worked With
August 26, 2024
Hunter was nice, informative, and listened to our needs. However, I texted him once he got our business about a feature on the car and have yet to hear back from him. However, I texted him once he got our business about a feature on the car and have yet to hear back from him. More
by aaireal
August 25, 2024
I have always had great service from Lakeland Volkswagen. Every rep I have had contact with were great! Courteous and helpful. I have to give kudos to the following people: Hiram in Sales, Katlyn Ashley and Every rep I have had contact with were great! Courteous and helpful. I have to give kudos to the following people: Hiram in Sales, Katlyn Ashley and Matt in Service, and Business Manager Larry. More
by pjmedina
Employees Worked With
Other Employees :
Ashley in Service department
August 25, 2024
Great cafe area to wait in. I love the video they send with the recommendations. Katelyn was great a checking in. I love the video they send with the recommendations. Katelyn was great a checking in. More
by tishatalbot
Employees Worked With
August 24, 2024
Dealership was good. Not a knock my socks off, but good. Little crowded when you walk in, with the way the desks are situated in the service area. Also compared to other Not a knock my socks off, but good. Little crowded when you walk in, with the way the desks are situated in the service area. Also compared to other dealerships with service centers, the cost to get an oil change and a separate charge to rotate tires is considerably higher here at the VW service center. This will be taken into consideration for my next oil change. More
by Camclean
Employees Worked With
August 23, 2024
Hiram is always professional, knowledgeable and friendly. He is always available to answer questions and give support. He is always available to answer questions and give support. More
by MCCLEARYFL
Employees Worked With
