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Lakeland Volkswagen
Lakeland, FL
2,829 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,829 reviews
February 23, 2025
Bad service. I was in Lakeland to oil change. After the service my car started to leaking. I back again and the Lakeland told me that I need to spend 3200 dolar I was in Lakeland to oil change. After the service my car started to leaking. I back again and the Lakeland told me that I need to spend 3200 dolares to fix the problem. I drove until other shop and they showed me that the Lakeland closes the nut with much strong and broken my oil pan. I never back here. More
by NELSON.RICARDO.MORAES
Verified Customer
February 22, 2025
I had great service and got an amazing car! I was treated fairly and enjoyed my experience! I was treated fairly and enjoyed my experience! More
by dawnwade76
February 22, 2025
The dealership itself i would give a 2 maybe 3 star. We don't buy from this dealer as Brandon and south Orlando are much better. The service department is probably one of the worst we have seen. You se We don't buy from this dealer as Brandon and south Orlando are much better. The service department is probably one of the worst we have seen. You set a 930am appointment for oil change and ot doesn't get done until 2pm. The travel assistant light keeps coming on and this dealership can't find the issue. More
by John007
Employees Worked With
February 22, 2025
I always receive top notch service from Lakeland Volkswagen. They keep me informed if anything additional needs to be addressed and the cost. My car is always returned washed! Volkswagen. They keep me informed if anything additional needs to be addressed and the cost. My car is always returned washed! More
by mariahinder
February 19, 2025
It was a pleasure buying a car with no stress, gimmick or pressure. We love, Jeff.! Thank you for a great experience! We love the car! pressure. We love, Jeff.! Thank you for a great experience! We love the car! More
by conniemccombbrown
February 18, 2025
Appointment went well. Took my car on time. Had it completed on time. Very friendly throughout. That’s all I ask or need. Took my car on time. Had it completed on time. Very friendly throughout. That’s all I ask or need. More
by robinwhite1111
Employees Worked With
February 15, 2025
They did a great job everybody was courteous, friendly, and professional, and we're able to meet all our needs. and professional, and we're able to meet all our needs. More
by MARISSAJGALLOWAY
February 15, 2025
Polite and friendly! But took longer than expected so I didn't get a courtesy car wash But took longer than expected so I didn't get a courtesy car wash More
by DSTEMPLE55
Employees Worked With
February 15, 2025
Had an 9am appointment for an oil change. Checked in at 8:45-8:50am. Car wasnt finished until 11:30am. The oil change costed $143. I will be going to the Regal chevy service department so I c Checked in at 8:45-8:50am. Car wasnt finished until 11:30am. The oil change costed $143. I will be going to the Regal chevy service department so I can be done in a timely manner. More
by Clgunter1
