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Lakeland Volkswagen

Lakeland, FL

4.3
2,711 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,711 reviews

November 20, 2024

Very easy , smooth ,and professional to work with Hunter , and Larry , thank you for what you done More

by EXPRESIDENTE79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Service was fast and my helper assigned to me always kept me updated on what was happening More

by monimadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

We will never do business with Lakeland VW again. They really don't care about the customer. More

by bernierheidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Very clean and friendly. Nice waiting area. The staff was helpful and I was greeted immediately upon arrival. More

by lenhartc77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Great service! Excellent customer service! My car is always in great shape with Lakeland VW service department. More

by julio_rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

The dealership is honest, highly reliable, communicates effectively, and consistently delivers outstanding and professional service. More

by CLIVEHUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh
Nov 20, 2024 -

Lakeland Volkswagen responded

Thank you, Clive, for your wonderful review! We're thrilled to hear that you've had such a positive experience with us. We pride ourselves on honesty, reliability, and effective communication, and we're grateful for your recognition. We look forward to continuing to provide you with outstanding service!

November 19, 2024

Be helpful in a stressful situation, will come back for regular maintenance and service . Highly recommend More

by sarahfisher479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lakeland Volkswagen responded

Thank you for your kind words, Sarah! We're glad we could assist you during a stressful situation. We truly appreciate your trust in us and look forward to helping with your regular maintenance and service needs. Your recommendation means a lot to us!

November 18, 2024

Great Communication and customer service, during our visit, for recall repairs on our ID 4 xxxxxxThanks Katlyn More

by jewest326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We're so glad to hear that Katlyn provided great communication and customer service during your visit for the recall repairs on your ID 4. If you need anything else, feel free to reach out!

November 16, 2024

They’re good they really make happen I am recommended them to all the people I know thanks for make happen More

by asuazo12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarime Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Lakeland Volkswagen responded

Hi, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your recommendation and look forward to helping you and anyone you send our way in the future!

November 16, 2024

Matt is a great service person and together with his team make all of them to be very helpful minded ! More

by RICEBALLOS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're thrilled to hear that Matt and his team provided such helpful service. We truly appreciate your kind words and look forward to assisting you again in the future!

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