Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lakeland Hyundai
Lakeland, FL
3,295 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
3,295 Reviews of Lakeland Hyundai
September 06, 2023
The 1 star above is for the service dept. which is incompetent and gives horrible customer service. Have made 3 visits to this service dept. and waited approx. 12 hours total, and the navigat which is incompetent and gives horrible customer service. Have made 3 visits to this service dept. and waited approx. 12 hours total, and the navigational screen is still not functioning properly. Promises of contacting me have not been kept. Poor service starts at the top. More
by psk9800
Employees Worked With
Shaun Dotting
September 04, 2023
Tom Wolf and the sales/financing team at Lakeland Hyundai are second to none. We have bought our last 4 vehicles from them and wouldn’t go anywhere else. They are the best. are second to none. We have bought our last 4 vehicles from them and wouldn’t go anywhere else. They are the best. More
by wes5022
Employees Worked With
Abu, Tom Wolf
September 01, 2023
Can't give them a good review . After spending countless hours there ,I went there having to get my new car jumped and at that time I was told the battery was bad . So in I go to de After spending countless hours there ,I went there having to get my new car jumped and at that time I was told the battery was bad . So in I go to dealer and tell them what I was told 3hrs. Latter they tell me car is done nothing wrong with my battery so off we go home ,next morning no start jumped again ,back to this dealership . Went and told them what happened said it's the battery 2 and a half latter car is done . Battery good ,2 day days gas station no start again I was pissed went back to dealership the kept the car for 1 month then I call where is my car OH it's done I for car ,Oh its being washed . So we wait 2 hours for the car went to see the boss Jessica told her ,they found the car across the street wasn't even washed I took car dirty , Guess what it was the dam BATTERY . that why I don't even need them ...Sales person Lu was great. Never again.. More
by ernieedelman
Employees Worked With
Lu Santacruz
August 30, 2023
Great experience. WE LOVE SHAUN!! This makes our 3rd car from him. We’ve referred people to him as well. 5 star service every time. WE LOVE SHAUN!! This makes our 3rd car from him. We’ve referred people to him as well. 5 star service every time. More
by AlthHag
Employees Worked With
Shaun Dotting
August 24, 2023
I was bringing my 2019 Tucson in for servicing and George Mercado contacted me about buying a new car. I really wasn't interested in a new vehicle. We talked and he ended up putting me in a 2024 Tucson. He Mercado contacted me about buying a new car. I really wasn't interested in a new vehicle. We talked and he ended up putting me in a 2024 Tucson. He met all my requirements and I was pleasantly surprised. George and the finance department worked hard to make it happen. I love this dealership and now George will be my 'go to' man when I'm ready for a new car. Thank you, George, and Lakeland Hyundai. More
by bengd50
Employees Worked With
George Mercado
August 23, 2023
I AM SO VERY PLEASED WILL MY 23 TUCSON THANKS TO SHAUN DOTTING. HE WAS SO PATIENT AND KNOWLEDGEABLE OF ALL VEHICLES. HELPED ME SELECT THE PERFECT ONE FOR ME. I'M IN LUV WITH MY HYUNDAI. R. COHEN DOTTING. HE WAS SO PATIENT AND KNOWLEDGEABLE OF ALL VEHICLES. HELPED ME SELECT THE PERFECT ONE FOR ME. I'M IN LUV WITH MY HYUNDAI. R. COHEN More
by ramona.cohen64
Employees Worked With
Shaun Dotting, Brad Gupton
August 21, 2023
We have purchased many vehicles, and this was our best experience. Everyone was professional and kind. Thank you Mark Skaggs for assisting us on this transaction. experience. Everyone was professional and kind. Thank you Mark Skaggs for assisting us on this transaction. More
by Gee.OL
Employees Worked With
Mark Skaggs
