Lakeland Hyundai

Awful experience this afternoon. Classic bait and switch using the Ledger newspaper add to get the customer in to look at the Hyundai Elantra for a price in the mid $14k range, with a trade of about $3k (th using the Ledger newspaper add to get the customer in to look at the Hyundai Elantra for a price in the mid $14k range, with a trade of about $3k (that's what I was told by the sales rep) and then not even have one on the lot to look at except one being prepped after a sale. Then used every typical sales tactic and trick in the book to make a sale that day, which makes it utterly distasteful to deal with dealerships, including, but not limited to, failing to disclose dealer invoice (I simply asked to be informed what the car cost the dealership), trying to convince me with monthly payments instead of what the car actually costs, making endless trips to see the "manager," trying to coerce me to make a decision that day. And then, to top it off, the sales rep (actually a very nice young man who is brand new to this dealership) brought in another rep who tried to make me feel bad because I had taken up so much of their time that Sunday afternoon. Oh, I almost forgot, they include in the price the usual sales gimmicks - include in the price mind you! - things like nitrogen in the tires, undercoating, etc. This is why I hate, absolutely hate, visiting a dealership to shop for a car. They truly think the customer is a stupid fool. More

I can honestly say that I will never buy another vehicle from ANY other dealership. I have owned 158 vehciles (yes that is correct and not a misprint) and the entire buying experience is the best I have EV from ANY other dealership. I have owned 158 vehciles (yes that is correct and not a misprint) and the entire buying experience is the best I have EVER witnessed. In fact in the last 4 weeks my family has purchased 3 vehicles from Sean. The professionalism and "treat the customer the way you would like to be treated" attitude is quite refreshing. They bend over backwards for their customers and will do whatever is necessary to make the customer happy. From the moment we stepped onto the lot through the signing of the paperwork there was never any "suprizes"!!! I would HIGHLY recommend without reservation this dealership as well as Sean for all of your buying needs, they are fantastic! More

Salesman, Lee, was wonderful. Took his time to explain features on the car and actually listened to what my concerns were. Thank you for the best experience I've ever had in buying a car. features on the car and actually listened to what my concerns were. Thank you for the best experience I've ever had in buying a car. More