Lakeland Ford

Scam Dealership. Bait and Switch !!! Beware!!! This dealership is a scam dealership that used illegal "bait and switch" tactics to lurer people in. They advertise cars on the internet and when you This dealership is a scam dealership that used illegal "bait and switch" tactics to lurer people in. They advertise cars on the internet and when you show up to buy the car, guess what? A computer must have made a mistake and now the price is $10,000 more. I made a complaint to the FL Attorney Generals Office and when I pointed out the law they were breaking, the dealer called me back and said I have to find another dealership because I told them they were breaking the law. This is not the only thing. They offer you free tinting, pin stripes and warrantee and after the deal is done, guess what? That e-mail you got with all those promises, Oh, that was a mistake too. More

Total dishonesty Find it hard to believe ready best buying experience I ever had. Must be an employee that wrote that. These guys are the worst! F&I guy was one of th Find it hard to believe ready best buying experience I ever had. Must be an employee that wrote that. These guys are the worst! F&I guy was one of the biggest arrogant jerk's I have ever came across. Liars and crooks. do not buy a car there!!!! More

No pressure and no haggling. Great Experience. Absolutely the best buying experience I have ever had! Job well done by Pete and the rest of the staff here. Definitely will return in the future. Absolutely the best buying experience I have ever had! Job well done by Pete and the rest of the staff here. Definitely will return in the future. More

Hands down best buying experience ever! Between my fiancé and I we have purchased 5 new and 4 used vehicles over the last 12 years and Brian Hanks is the best salesman we've ever work with. He is an e fiancé and I we have purchased 5 new and 4 used vehicles over the last 12 years and Brian Hanks is the best salesman we've ever work with. He is an extremely down to earth nice and pleasant family man who has a wonderful personality, and is very knowledgable about ford trucks and many other vehicles. It seemed more like our friend was showing us the truck, not a salesman. We had a great scenic test drive that really showed off the capabilities of the tuck. He even had the perfect spot to test out the four wheel drive on the truck! We explain to Brian that we Weren't expecting to stop at Lakeland auto mall and were running late for my sisters birthday party and he worked his fastest to get the paper work moving and he even gave us a great idea to pick up a unique present to get my sister which she loved! Brain was very helpful in explaining the paper work and financing options we had and help us get the most reasonable payments we asked for. HE WORKS FOR YOU! All the staff was courteous and a pleasure to work with. Damian Ireton was extremely helpful as well. He had us threw the paper work and out the door in our cpo truck in no time at all! We drove three hours to bill currie ford in tampa to buy a truck and they sold it before we could get there and didn't bother to let us know. So so glad we found Lakeland Auto mall! We would high recommend it to anyone and everyone! Thanks again guys! More

Upon Lakeland Fords recommendation for a mechanic the outcome was less than desirable and we are now considering legal action. While on the phone with Mike ( Commercial Sales Rep ) the mechanic was quote outcome was less than desirable and we are now considering legal action. While on the phone with Mike ( Commercial Sales Rep ) the mechanic was quoted a price of $4800.00 and the short block would be complete. Upon mechanics inspection of the short block it was not complete. No front cover and no gaskets. To make the short block complete and have a warranty it would now be an approximately $700.00 more. We contacted Mike the (CSR) about this and never heard anything back. Talked with Chris (Parts Manager) and nothing was accomplished. Then spoke with Tom Holloway (Parts and Service Manager) and again nothing was accomplished. We were quoted a price and a product and didn't receive what we were quoted. We have dealt with Lakeland Ford previously and have been less than thrilled. We will definitely make the drive to Bartow Ford for any future needs. More

I went to lakeland ford earlier this month and bought a new ford mustang from pete battista who is a great salesman. He did not pressure me and helped me get the deal i was looking for.. I was even able to new ford mustang from pete battista who is a great salesman. He did not pressure me and helped me get the deal i was looking for.. I was even able to get am extended warranty for my new car for only a few more dollars per month from kris the finance guy! Know wonder the showroom was packed these guys are the best in town! More

I buy car yesterday, new fusion. I was happy with Peter, he helped,me and my wife so much. Thank you guys and manager sean helped us to get deal which was,amazing. We came from tampa and would buy from them he helped,me and my wife so much. Thank you guys and manager sean helped us to get deal which was,amazing. We came from tampa and would buy from them again More

I just had a great experience at Lakeland Automall. My salesman Lance found the exact car we wanted, gave me more for my trade in than the other dealer I had worked with (Bill Currie Ford), and the financ salesman Lance found the exact car we wanted, gave me more for my trade in than the other dealer I had worked with (Bill Currie Ford), and the finance manager Chris got us a better rate than we had gotten from our own bank. I love my car, and I would a thousand percent reccomend buying from the automall. More

Had an amazing car buying experience. Mr. James Wrinkle was there for my husband and I every step of the way. I was very anxious about the process because our credit is not the best. James kept assuring was there for my husband and I every step of the way. I was very anxious about the process because our credit is not the best. James kept assuring us that he believed that the Fiesta we had picked out was "the car for us", and that he knew Mr. Kris Meyer in finance could get it all worked out for us and, THEY DID. The two of them worked hard for us and we are very happy to have our BRAND NEW FIESTA:) Thank you James for everything, being so friendly and understanding with us!! More

My family and I went to Lakeland Automall to purchase our new car. We had such a great experience with our salesperson Ralph Kent. Ralph took the time to show us all of the cars that would fit our family. Ra new car. We had such a great experience with our salesperson Ralph Kent. Ralph took the time to show us all of the cars that would fit our family. Ralph's knowledge and intrest in my family's needs was very helpful. We had the best experience and look forward to the new year with our new Ford. More