Lakeland Ford

Beware of Lakeland Ford - vehicle advertised on line for over one week was not actually same vehicle as presented upon arrival. I was told by the salesman "that is a mistake - vehicle advertised on line for over one week was not actually same vehicle as presented upon arrival. I was told by the salesman "that is a mistake on the Internet; they know about it but haven't changed it yet". Quite misleading. - used car salesman Bob M. was unprofessional, at best. Flannel shirt and dirty ball cap. Complained about the number of hours he worked. Used foul language. Clearly tried to hurry me along. - I liked the vehicle, so I bought it. No regrets in vehicle. Price a little high, but fair. Trade in value for my car was fair. - despite spending $26k on a vehicle and driving an hkur, the salesman was gracious enough to to put 1/2 a tank of fuel in the car. First car in 25 vehicles that the car didn't come with a full tank. - salesman forgot to give me a required item for car. I called and spoke with him four times. Each time he blamed another department and assured me that he would call me back the next day. I never received a single returned phone call from him. - car was not washed upon delivery; another disappointing first experience in 25 cars. - I left a message for two managers regarding forgotten item and absence of basic courtesy of a returned call. No one returned my call. - I called the general manager and his secretary was wonderful. She solved the concern immediately and I ended up finally receiving a phone call after two weeks of trying. The manager was great. Lesson learned for me: next time I get an unprofessional used car salesman, ask for someone else, or just leave. My experience with my salesman was clearly not something the owners of this dealership would want representing them. More

Very good I was very pleased with the dealership and their staff. Bill Raynor was knowledgeable and worked hard to make this happen. I was disappointed with F I was very pleased with the dealership and their staff. Bill Raynor was knowledgeable and worked hard to make this happen. I was disappointed with Ford Motor Credit company. The interest rate was much higher than both Honda and Nissan. More

Awesome Experience Went to Lakeland Ford and drove home with a New EDGE. I did not waste the whole day playing games with sales people. Bill Raynor found the car I was l Went to Lakeland Ford and drove home with a New EDGE. I did not waste the whole day playing games with sales people. Bill Raynor found the car I was looking for and made the whole process easy and quick. Thanks Bill... I would buy another car from Bill and Lakeland Ford... More

Happy customer Both my wife at every happy customers. We now have purchased two vehicles from our new friend and salesman Bill Raynor, the finance manager, Kris, In Both my wife at every happy customers. We now have purchased two vehicles from our new friend and salesman Bill Raynor, the finance manager, Kris, Internet sales, Lee Goczy and, Sean the sales manager. We are happy with the entire team! More

Great Experience Our experience at Lakeland Ford was stellar, Corey and Matt did a superb job. We love our new Focus the gas mileage is fabulous and so was our visit t Our experience at Lakeland Ford was stellar, Corey and Matt did a superb job. We love our new Focus the gas mileage is fabulous and so was our visit to Lakeland Ford. More

Great service! Our purpose in going to the dealership today was to convert our lease to a purchase. Since they were not the original leasing dealer and we planned t Our purpose in going to the dealership today was to convert our lease to a purchase. Since they were not the original leasing dealer and we planned to buy the car with cash and not finance it, the dealership would not be making any money from our transaction. Despite the fact that they were only acting as a go between for us with Ford Credit, they were unfailingly courteous and helpful. From the back office to the salesman tasked with walking us through the process (for no commission!), everyone was so helpful and nice. We would definitely recommend this dealership and will be going back if we decide to purchase another Ford. More

Fantastic Place !! Jason went above and beyond to make sure I purchased a suv that fit all my need. Thank you so much for all your help. The customer service was great. Jason went above and beyond to make sure I purchased a suv that fit all my need. Thank you so much for all your help. The customer service was great. More

Best Dealer I Have EVER Dealt With! I walked in with a 2015 Chevy Camaro and a hefty amount of negative equity on my hands. Prior to visiting this dealership i had been denied 4 times fo I walked in with a 2015 Chevy Camaro and a hefty amount of negative equity on my hands. Prior to visiting this dealership i had been denied 4 times for trading in my car due to the amount of negative equity i had. I work a full time job and was very limited on time to stop by physically to make the memorial day sale they were having. John the internet sales man and Pierre proceeded to text me quickly to crunch numbers as well as give me as many option as they could. Damon was finally able to work around the numbers better then anyone had before and was able to get me into a 2016 Ford Mustang ecoboost for cheaper then my camaro originally was. With the help of all three guys i was able to work my full time job and still get the car i wanted on the sale i wanted all while having that negative equity lessened in the end of the deal. They treated me with the utmost respect even though i was just a 21 year old guy looking for a faster car. Best dealership i have ever had the pleasure to work with and those 3 guys are 100% the guys you need to have when looking for car. You can`t have a better team or a better dealership to ask for then lakelandford! Thank you again to the entire lakeland team for making this process the best it could be! More

Fantastic place, great customer servive!!! This dealership was top-notch! Lawrence went above and beyond to make sure I purchased the Mustang I was most comfortable with and wanted. He gave me This dealership was top-notch! Lawrence went above and beyond to make sure I purchased the Mustang I was most comfortable with and wanted. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on the Mustang I wanted the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Lakeland Ford to anyone who is looking for a new vehicle. More

Corey Borah, the best car salesman around!! Thank you so much for all of your help with the purchase of my 2016 Ford Focus! I love it! You were very helpful & a pleasure to work with during this Thank you so much for all of your help with the purchase of my 2016 Ford Focus! I love it! You were very helpful & a pleasure to work with during this purchase of my new car!! I will certainly refer my friends and family to you & Lakeland Automall for their next vehicle purchase!! More