Lake Wales Chrysler Dodge Jeep Ram - Service Center

This dealership disregards customer concerns and observations. They are hard to reach and do not return phone calls. We left several messages with the service manager over several days and he did observations. They are hard to reach and do not return phone calls. We left several messages with the service manager over several days and he did not return any of the calls. More

I made an appointment for a tire rotation and oil change. I asked when was the best time so I wouldn't have to wait long. When I got there they said about an hour. It was actually two and a half hours by the I asked when was the best time so I wouldn't have to wait long. When I got there they said about an hour. It was actually two and a half hours by the time I got out of there. I think that was way too long! More

When I pulled up for service two polite professionals inquired about my concerns with my Pacifica. They explained what could be wrong and took me in Right away. inquired about my concerns with my Pacifica. They explained what could be wrong and took me in Right away. More

I bought my truck in 01/20 and I’ve had nothing but trouble wit it. The shop d Says nothing is wrong with it trouble wit it. The shop d Says nothing is wrong with it More

Clean friendly excellent customer service experience I’ve been there before and come back for quick service always thorough and explain service needed andley you know timely been there before and come back for quick service always thorough and explain service needed andley you know timely More

Oil change/Tire Rotation Friendly personnel. Margie Sostre was especially helpful and went the extra mile to make sure services requested were completed. Thank you Margie. Sor Friendly personnel. Margie Sostre was especially helpful and went the extra mile to make sure services requested were completed. Thank you Margie. Sorry you got wet! More

Every staff member on the team at the Lake Wales Dealership provide excellent service! They care! Especially Gerald(service), Gary technician & Pete sales! Much respect. Dealership provide excellent service! They care! Especially Gerald(service), Gary technician & Pete sales! Much respect. More

great service Great service done quick with professional staff, would recommend this shop to anyone needing service. Price is very competitive and they except major Great service done quick with professional staff, would recommend this shop to anyone needing service. Price is very competitive and they except major credit cards More

The service folks do the work that they promised to do, did it well, did it on time, and did it for less than quoted! did it well, did it on time, and did it for less than quoted! More

The team was extremely polite, patient and informative. I really felt like they were truly happy to help me find my next car. Pete aka Sarge is the best at finding the right car for you! really felt like they were truly happy to help me find my next car. Pete aka Sarge is the best at finding the right car for you! More