Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very poor customer service. Messed up the miles reported on my car. Tried calling was out on hold multiple times and no answer from the manager. Told them my situation. No help Messed up the miles reported on my car. Tried calling was out on hold multiple times and no answer from the manager. Told them my situation. No help at all. Don’t go here More
I never have been treated so well. Very attentive. We made very comfortable. Jim in Finance was great to explain all details. Very attentive. We made very comfortable. Jim in Finance was great to explain all details. More
Trying local dealership for basic service again. I recently purchased a new jeep and had 1st service performed. Great experience and service. I had experienced poor service a few years back and want I recently purchased a new jeep and had 1st service performed. Great experience and service. I had experienced poor service a few years back and wanted to try local dealership again. This service was for my work vehicle. Online appointment set up was great . Service was performed but forgot a tire rotation. Staff corrected issue. 2 hour service time for booked appointment seems a little excessive and attention to detail for service write up could use a touch up. I was observing the service department as I am searching for a dealership to service my 9 work trucks. Key component is time and scheduling for trucks to be off the road. More
Amazing hospitality! I bring my truck there for service since I bought it. Will not bring it anywhere else. I bring my truck there for service since I bought it. Will not bring it anywhere else. More
Everyone was very willing to do what we thought was a great trade. Very professional great trade. Very professional More
Service writer was unfriendly and not very knowledgeable at checkout another service writer Josh helped me he was friendly and knowledgeable explained everything that was done to my vehicle thanks Josh at checkout another service writer Josh helped me he was friendly and knowledgeable explained everything that was done to my vehicle thanks Josh More
Cristo was an amazing advocate in helping me pick my Ram! Would do business again with him and this dealer. Would do business again with him and this dealer. More
Sales and service are great! So very helpful and friendly. Very pleased with their team. So very helpful and friendly. Very pleased with their team. More
Spectacular experience from start to finish! Never thought I would say that about purchasing a vehicle! Never thought I would say that about purchasing a vehicle! More