Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Terrible experience. The sale went well and everything after the sale was horrible. They kept my license plate at the dealership and acted like I was crazy anytime I aske The sale went well and everything after the sale was horrible. They kept my license plate at the dealership and acted like I was crazy anytime I asked for it back. They only gave me one key and kept telling me they had already given me a second key when they had not. Terrible communication between employees and with their customers. They give you the run around constantly. They offered a rental car until the vehicle I purchased was ready but the first rental car they gave me had broken windshield wipers, broken break lights, and flat tire. The next rental car they gave me I brought back after the low tire pressure light came on within minutes of driving away from dealership and they told me it was a broken sensor that wouldn’t turn off. The next day I got a flat tire and had to call someone to put the spare on during my commute to work. No one was apologetic. More
Maurice was excellent. We bought 3 vehicles in one day. He efficient as well as the lending team We bought 3 vehicles in one day. He efficient as well as the lending team More
Service was done in a reasonable amount of time and any future concerns were discussed thoroughly. future concerns were discussed thoroughly. More
Easy peasy would explain the whole process beginning to end. Walked in the door at 10am and was driving the new Pacifica off the lot before lunch time. end. Walked in the door at 10am and was driving the new Pacifica off the lot before lunch time. More
Sells bad vehicles. My car was literally falling apart. Wasn’t cleaned prior to them selling it to me and definitely needed some work done. My car was literally falling apart. Wasn’t cleaned prior to them selling it to me and definitely needed some work done. More
The manager made it possible for me to buy my car by working the numbers to meet my budget for a monthly payment working the numbers to meet my budget for a monthly payment More
service personnel were terrific. My complaint is: The CEL came on, diagnostic code stated something to do with vaporizing system. cause, the PCM software was out of date and neede My complaint is: The CEL came on, diagnostic code stated something to do with vaporizing system. cause, the PCM software was out of date and needed to be updated at a charge of $222.00. car is only 4 yrs old. I believe this should have been done by Jeep free of charge. My complaint is with Jeep Corporate policy. More
Everyone I encountered was excellent & helpful! Very efficient and No problem at all. thank you Very efficient and No problem at all. thank you More
Very friendly and helpful service department. Got me in last minute without a problem. a Got me in last minute without a problem. a More
Sold car as is, Never stated what was wrong with the car! AC didn't work and had a Freon Leak.brakes also needed replaced and noone sent mè any paperwork... AC didn't work and had a Freon Leak.brakes also needed replaced and noone sent mè any paperwork... More