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Lake Wales Chrysler Dodge Jeep Ram

Lake Wales, FL

4.0
233 Reviews
Lake Wales Chrysler Dodge Jeep Ram isn’t just the home of the Low Payment Kings, we are one of many. Our dealership may have first opened in 2013 under our leadership, but Lake Wales Chrysler Dodge Jeep Ram is part of a family-owned organization whose roots stretch all the way back to 1966. It was then, over 50 years ago, that Ralph Mahalak Sr. opened his first Dodge dealership in Michigan. Now we have dealerships in states all over the country, and we are happy to serve Lake Wales with our Chrysler, Dodge, Jeep, and Ram dealership. With our location in Lake Wales, we have our own Jeep Mountain where Jeep models like the Wrangler are pushed to the limit nearly every day. There is no doubt that Central Florida is Jeep country, but it’s also Chrysler, Dodge, and Ram country too. If you are looking for any of these great brands in the Lake Wales area including Bartow, Lakeland, Avon Park, and Sebring, then you should come to Lake Wales Chrysler Dodge Jeep Ram. Here you will get the car you want, the affordable payments you were looking for and the customer service you deserve. When you are looking for a new vehicle, Lake Wales Chrysler Dodge Jeep Ram has four brands for you to consider. With Ram, we have the trucks you need like the 1500, 2500, and 3500. When it comes to SUVs, there is no name like Jeep, and we have the Wrangler, Cherokee, Grand Cherokee, and more. Dodge is just another way to spell performance. Not only are there Dodge SUVs, but you also have real muscle cars with the Challenger and the Charger. Let’s not forget about the Chrysler lineup, with the luxurious Pacifica and 300. We can find you the right car, truck, or SUV today. Speaking of the right car, truck, or SUV, if you aren’t looking for something new, then we can take care of you with something used. We have a lot of used options in our inventory, and every model that we have has been thoroughly inspected for quality. Don’t forget, if you are in need of service and maintenance that you can count on, then Lake Wales Chrysler Dodge Jeep Ram can help there too. Whatever you need, we are here for you.
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21529 U.S. 27

Lake Wales, FL

33859

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Showing 233 reviews

January 14, 2025

I would've have gave a 0 but have to give a 1 to post a review.. terrible place with inexperience tech that's not knowledgeable of cars just want your money they been working on my car since 7/2024 out of More

by yateslatonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Fairbanks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah Mahalak, Susie Pena
January 10, 2025

Broke down on our way home to New York. Turned around. They had my truck fixed by the next morning. We had no appointment. They were great More

by carolina-0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alesha in the service department in Lake Wales, FL
January 02, 2025

Great place to buy a vehicle! Everyone was so helpful and Mario was the best! More

by tishfry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph (RJ) Mahalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Stay Clear of this dealership. Do not give them your hard earned money. They do not honor their warranties and the service center is just as bad. They literally installed parts inc More

by Darrennesta1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ralph (RJ) Mahalak
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Great customer service! Jason was thorough with his explanations and very, very personable. This is something most can't say when getting their vehicle serviced due to "sti More

by Luvin' life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gardiner
August 19, 2024

Had some issues. I didn't care for the girl that was in charge for my vehicle the advisor, she was unfriendly, didn't write down the correct miles of my car and I had More

by jezi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alesha Roussett
August 08, 2024

Been dealing with Sorenson and now Lake Wales for over 30 years with extended Chrysler extended warranties. Current vehicle just started 11th year of 16 year extended warrantee. More

by Dr. Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alesha Rousset
June 25, 2024

Took my ram 3500 2024 to get an oil change and service in lake wales Chrysler jeep dodge ram on 3/12/24. Was charged for the job. $462.05 . They also needed to do a recall on it. They didn’t do either of the More

by Pete
Recommend Dealer
No
Employees Worked With
Ralph (RJ) Mahalak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Lake Wales Chrysler Dodge Jeep Ram responded

Mr. Fernandez, you have purchased two (2) trucks from our dealership withing the past 18 months and your business is appreciated. There are many dealerships you can choose to give your business to and we are grateful you continue to choose our dealership especially due to your proximity to our store. On your purchase of the Ram 3500 Longhorn in October 2023, we agreed to pay for your first oil change if you were willing to make the trip back to Lake Wales, FL from Miami, FL (over 3+ hour trip). When you returned for service in March 2024, your Four-Wheel Drive (4WD) system needed a repair due to object that was hit while driving. The total cost of that repair was $462.05 which you paid for. On the same visit, we also completed a Warranty Safety Recall D5A for a Malfunctioning SCCM Expansion. This was completed under warranty and your rental vehicle you were provided was also covered under the warranty due to the recall. While we had every intention of completing your complimentary oil change during that visit, the oil change was never completed during your March 2024 service. During your most recent service on your truck in June 2024, we were able to perform your complimentary oil change as promised when you purchased the truck. We also performed a Warranty repair on the Break Transmission Shift Interlock (BTSI) system. The rental vehicle you were provided was covered under the warranty while the repair was being performed. On Tuesday 6/25/2024 at approximately 1PM, we called to notify you your truck was complete and ready for pickup. You told us you would like to keep the rental car until Friday 6/28/2024 due to your schedule. We absolutely can accommodate your request, but the rental would no longer be covered by the warranty since the repair was complete, and the additional rental days would need to be paid for out of pocket. You then told us you would be able to return the rental by Wednesday 6/26/2024 at 9am and we agreed that if the vehicle was returned by that time that no additional rental charges would be incurred.

May 20, 2024

Customer service was amazing Mario did a great job going over the process really great job I personally recommend this dealer to anyone just is amazing thank you More

by tito4525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph (RJ) Mahalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Exceptional customer service, drove all the way from Miami to see a vehicle and it was worth the drive. The transaction went smoothly and everyone was attentive!!!! Will drive back again when it’s time More

by Masavi77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Lawson, Shane Kirtley
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