
Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was very impressed with the expedited process to purchase my vehicle I was only there one hour I have never seen that before I went to a Toyota dealership four years ago was there for hours Anita th purchase my vehicle I was only there one hour I have never seen that before I went to a Toyota dealership four years ago was there for hours Anita the sales manager and Steve and Adriana were amazing I gave them all a 10 More
Service Great service ,from the writer to the mechanic. Called and got a date and time that was ok by my schedule. Work was done in estimated time . Great service ,from the writer to the mechanic. Called and got a date and time that was ok by my schedule. Work was done in estimated time . More
Professional service Lake Wales employees are courteous and professional. They seem to be genuinely interested in their customers. They do not attempt to high pressure c Lake Wales employees are courteous and professional. They seem to be genuinely interested in their customers. They do not attempt to high pressure customers to have work done beyond that which is requested. More
Excellent It was faster and they always courteous and atentive and kind in answer any questions that we have. I be back anytime for service. Thank you. It was faster and they always courteous and atentive and kind in answer any questions that we have. I be back anytime for service. Thank you. More
Great dealership Great dealership. Nice people from sales to service. Always very helpful. I will recommend this dealership to all. Will buy my next vehicle from them. Great dealership. Nice people from sales to service. Always very helpful. I will recommend this dealership to all. Will buy my next vehicle from them. More
Bait and Switch? or Lack of Communication? I found a car I really liked and jumped on it before there were pictures even posted online. Filled out a credit application and got shipping quotes o I found a car I really liked and jumped on it before there were pictures even posted online. Filled out a credit application and got shipping quotes only to have them tell me that the car was just sold and "going forward"... Going forward?! I can't even begin to explain how pissed I am. Oh, and you'll see that this place has great reviews on car gurus. That's because you can't leave a review unless there's a record of phone or email contact with the dealers number and you. The salesmen have their own number.... Classic.... As I write this, my phone just gave me another notification that another shipping quote has been sent to me. It's just awesome that I'll get spam from now on because of this.... Apparently this site has rules against obscenities, so I can't tell you how I really feel. More
Dishonest Dealership Bought a certified preowned 2015 Ram from Lake Wales CDJ on Feb 1 2019. The truck has been in the shop more than we have been driving for the same rea Bought a certified preowned 2015 Ram from Lake Wales CDJ on Feb 1 2019. The truck has been in the shop more than we have been driving for the same reason every time. They falsified the date and odometer on the contract so the second time it was in the shop, the warranty did not cover. Gave Lake Wales CDJ the chance to adjudicate the issue, but they have remained silent. We will win in a lawsuit. Spent 20 years in the US Navy, traveled the world and I have never seen a company this dishonest More
oil Change Great service team, very professional and friendly. They make sure that you understand the service that is required on your vehicle before you agree Great service team, very professional and friendly. They make sure that you understand the service that is required on your vehicle before you agree to getting the work done and the price. Have been going to back to them for all the service required on my Town & Country van from the day i bought it in 2014. More
Poor communication by service rep An error message came on my car screen. I made an appointment and arrived 15 minutes before appt time. I was checked in, then ignored for 2 hours. Whe An error message came on my car screen. I made an appointment and arrived 15 minutes before appt time. I was checked in, then ignored for 2 hours. When I went up to find out why I was given the lame excuse it was on a battery charge check machine and had 15 minutes left. 30 minutes I went to check again & was told it had 13 minutes left to run the check Then the auxiliary auxiliary battery would need to be checked. That “will be another hour!” It ended up I was there from 1:05 pm until 5:30 with no communication from you unless I inquired. For a customer saying they will wait for the car being informed it is a 1/2 day job would have been appreciated!! As I said POOR SERVICE. More
Oil change Good service, very professional and friendly I will come here for all my services, the Appt was on time. They will answer all my questions. Good service, very professional and friendly I will come here for all my services, the Appt was on time. They will answer all my questions. More