Lake Wales Chrysler Dodge Jeep Ram

problem with check engine light would not go off. The service department took a while to find the problem , and they corrected it. It's understanding with so much electronic stuff in the vehicles toda The service department took a while to find the problem , and they corrected it. It's understanding with so much electronic stuff in the vehicles today. More

I had no problems and a good experience I have owned Several vehicles from this dealership and they have always taken care of my vehicle needs. The service department is top notch. Eddie the I have owned Several vehicles from this dealership and they have always taken care of my vehicle needs. The service department is top notch. Eddie the service person is very personable and takes care of all my needs. They explain all problems and situations to me before they start . They service my vehicle and clean it up after they service it. Everyone that works in the service area are friendly and also personable. More

Worth The Long Drive! Although my drive was 123 miles each way from home and at first when I was about half way there I was questioning my drive decision. However, when I a Although my drive was 123 miles each way from home and at first when I was about half way there I was questioning my drive decision. However, when I arrived I was pleased to see how nice this dealership looked. Looks aren’t everything for sure. I did have an appointment and when I walked in I was greeted and kindly welcomed by manager Harry. We spoke about what I was looking for and vehicle I was interested in. He then introduced me to several folks and then to Shane, sales person. Shane was outstanding and I took a liking to him in short order, as he seemed very sincere and certainly cordial and knowledgeable. Time spent with Shane was a good experience I was not expecting from a car dealership guy. There was no pressure and it was all factual and very helpful. Went for test drive and decided to purchase the vehicle I was there to see. Finance manager was fantastic too, which was not expected either, and I enjoyed chatting and swapping a few stories together. Again, Shane was excellent in his duties from beginning to time I drove off lot with my new 2018 Jeep Renegade Trailhawk. Shane made sure I was familiar with vehicle operation and getting my iPhone paired with the vehicles system before I made my long drive home. He even followed me to gas station and filled tank. The following morning I was contacted by Shane to see how my drove home was. I also received messaging from Danny, their online guy that I initially set appointment with to see how my drive home was and to ask if I was happy with the Renegade. My hat is off to all at Lake Wales Jeep for a great purchasing experience that was well worth the drive. Thank you. More

Excellent service Eddie and radar were great Again Eddie was great he offered me some Chrysler incentives that I took both of the oil change and tire rotation then radar came out and explain some Again Eddie was great he offered me some Chrysler incentives that I took both of the oil change and tire rotation then radar came out and explain some things road test my vehicle came back give me a glowing report on my Ram truck thanks guys More

Great Our new car buying experience was very positive. We worked with Joe as a sales consultant and he was very intent on our needs. Harry was our finance m Our new car buying experience was very positive. We worked with Joe as a sales consultant and he was very intent on our needs. Harry was our finance man and he did all he could possibly do for us. Everyone we came in contact with was very pleasant. More

SERVICE THE SERVICE WAS GREAT AND THE PEOPLE ARE FREINDLY AND THEY LET ME KNOW WHAT IS NEEDED THE SREVICE AREAIS CLEAN AND THE WAITING ROOM IS CLEAN AND HAS F THE SERVICE WAS GREAT AND THE PEOPLE ARE FREINDLY AND THEY LET ME KNOW WHAT IS NEEDED THE SREVICE AREAIS CLEAN AND THE WAITING ROOM IS CLEAN AND HAS FREE BOTTLE WATER More

Recalls for vehicle Got some recalls in the mail from FCA. Had some extra time in the area of the dearlership. Dropped in to check on an appointment for the services. Edy Got some recalls in the mail from FCA. Had some extra time in the area of the dearlership. Dropped in to check on an appointment for the services. Edy informed they could work the truck in my time frame. While waiting I got a part I needed from Aaron. Very happy with this dearlership. More

Great experience Appointment was easy. Came in for one recall and was advised of others. Appointment time was quick and when brought in, was completed quickly. Everyon Appointment was easy. Came in for one recall and was advised of others. Appointment time was quick and when brought in, was completed quickly. Everyone was polite and friendly. More

RAM TRUCK PURCHASE Wow! What a great experience. Tony and Pete were gracious and accommodating throughout the entire buying experience. They were honest and forthcomi Wow! What a great experience. Tony and Pete were gracious and accommodating throughout the entire buying experience. They were honest and forthcoming... exactly what everyone wishes car dealers were like. They took all the anxiety out of the process and quickly led us to finalizing the deal and purchasing the truck. I would recommend you check out Lake Wales Ram first, don't waste your time with others who will not give you a good, honest deal. More

Convertible top So pleased with your service. My top was fixed in a timely manner and I was not given the run around. Margie is a gem. So pleased with your service. My top was fixed in a timely manner and I was not given the run around. Margie is a gem. More