
Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Lake Wales Chrysler went the xtra mile to get my van back on the road. They were transparent, honest and they were very professional on the road. They were transparent, honest and they were very professional More
Everyone was very professional and accommodating! I really like the fact that I was offered a ride home and when my car was finished it was dropped off at my house! No worries for me! I would definitel really like the fact that I was offered a ride home and when my car was finished it was dropped off at my house! No worries for me! I would definitely recommend Lake Wales Dodge! More
Great overall staff of competent caring people here. During oil change (9-9-21) serviceman Gary noted leaves in engine compartment / cleaned out finding A/C filters clogged & musty odor. He fixed that & During oil change (9-9-21) serviceman Gary noted leaves in engine compartment / cleaned out finding A/C filters clogged & musty odor. He fixed that & noted 'torn boot' on inspection report. Savannah M at service desk noticed & researched the boot & found that my guarantee would end in a few weeks (9-26-21). She ordered it for next morning service repair. It was done quickly. This saved me over $500. Thank you!! I recommend this dealership More
Over 2 hours wait for oil change and tire rotation with an appointment was too long. That’s why I did not give it a five star rating. an appointment was too long. That’s why I did not give it a five star rating. More
Had my Renegade towed to this dealer. The staff"Josh" was fantastic, parts had to be ordered. All the pricing was fair, even fixed a extra item for me. Excellent experience will make this my repair shop o fantastic, parts had to be ordered. All the pricing was fair, even fixed a extra item for me. Excellent experience will make this my repair shop of choice. More
All good the only exception or I would have given 5 is the fact they did not fully honor the Affiliate Reward program they belong to due to inventory. A bite to the consumer. Otherwise a better experien the fact they did not fully honor the Affiliate Reward program they belong to due to inventory. A bite to the consumer. Otherwise a better experience then Many other dealerships especially in Orlando. More
We recently had the pleasure of visiting Lake Wales Chrysler, Dodge, Jeep and Ram. We were in the market for a Jeep Wrangler. We happened to spot one at Lake Wales CDJR and decided to check it out. The Chrysler, Dodge, Jeep and Ram. We were in the market for a Jeep Wrangler. We happened to spot one at Lake Wales CDJR and decided to check it out. The salesman, Joe Dusablon, was an absolute pleasure to deal with. He never once applied pressure to buy the vehicle during the two trips we made to the dealership before making our decision. He answered all of my questions and was super knowledgeable in his product. He made the transaction and experience completely seamless and stress free. My husband and I both agree that Joe Dusablon is quite possibly the best salesman we have ever encountered and we cannot thank him enough! We also want to give a shout out to the finance manager (we can't remember his name). He made financing a vehicle super easy and stress free! He was a pleasure to work with as well!! Thank you so much Lake Wales CJDR for having 2 amazing employees! When we are in the market for another Jeep, we will be back! More
They had my car for five days. When I picked it up, there had been changes to my settings and the emergency brake system light was on, and the emergency brake engaged when I started it, which it never there had been changes to my settings and the emergency brake system light was on, and the emergency brake engaged when I started it, which it never did before. Took it back to the dealership in 1.5 hours. They said to come back today. All day without a car, dropped it off at 8:30 this am, now 5 pm. No word from them. Tried calling, but no one picked up in service dept. Called service manager number, left message, no return calls. Very frustrated by my assigned service dept manager staff person. More
I was there for almost 2 hours in spite of having an appointment for my oil change and tire rotation. I will try another Dodge dealership next time and if that fails, Jiffy Lube here I come. Staff was appointment for my oil change and tire rotation. I will try another Dodge dealership next time and if that fails, Jiffy Lube here I come. Staff was courteous and friendly but didn’t plan on spending that much time there. More