
Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Took vehicle for an oil change waited almost 2 hours but staff were great and apologetic for wait time. Overall would recommend to purchase or service vehicle from here. staff were great and apologetic for wait time. Overall would recommend to purchase or service vehicle from here. More
We had difficulty using the call in system, transfer service disconnected several times. Next option , online , required engine size and vin for appointment. We are enrolled in the jeep wave why all th service disconnected several times. Next option , online , required engine size and vin for appointment. We are enrolled in the jeep wave why all the extra steps for 1st service visit, very frustrating. Service dept, very good communication and service. Will evaluate further on 2nd service . More
Little confused about the rate/fees and interest. The people is nice and the sales guy Cristobal is amazing. The dealer store is clean and the cars look very nice The people is nice and the sales guy Cristobal is amazing. The dealer store is clean and the cars look very nice More
Second time getting my oil change there and first time was great in and out in about 30 minutes. This time had and appointment and even confirmed with them when they called an hour prior to my appointment was great in and out in about 30 minutes. This time had and appointment and even confirmed with them when they called an hour prior to my appointment. At check in they said it would be awhile since there were a number ahead of me, walk ins. I asked doesn’t appointments have priority over walk ins and they said they had appointments. So either they over booked for the same time, or walk ins have priority? It took an hour and thirty minutes for an express oil change. Also told him had an issue with the second row headrest both when they called to confirm appointment and also at check in, it never was put on work order, so now need to make another appointment but will go elsewhere More
Sold a vehicle knowing it had a bad transmission. Worst experience I’ve had in my67 years! I would never recommend them for anything! Worst experience I’ve had in my67 years! I would never recommend them for anything! More
We were extremely happy with our experience! Cristo explained everything in perfect detail. He was available anytime we had a question and kept us up to date on the progress of our Jeep every w Cristo explained everything in perfect detail. He was available anytime we had a question and kept us up to date on the progress of our Jeep every week with out fail. Thank you for making it happen!!! You are AMAZING! David and Leigh Ann Morris More
Fast service, Easy approval, and Excellent Customer Care. Reliable vehicles with low milage and various selections. Care. Reliable vehicles with low milage and various selections. More
Purchased a new Grand Cherokee and it was a great experience. The entire staff was friendly, courteous and professional. They had the vehicle we wanted in stock and offered to find or order another i experience. The entire staff was friendly, courteous and professional. They had the vehicle we wanted in stock and offered to find or order another if we wanted. They were able to set up financing on terms I asked for. It was a great no pressure vehicle purchase.. More
Excellent Service experience! Staff was friendly and knowledgeable. All service for my Ram completed professionally. knowledgeable. All service for my Ram completed professionally. More