Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We have bought new hear and had service work done in a timely manner. Really good service department. timely manner. Really good service department. More
This dealership is awesome. Employees go above and beyond every time. Would recommend them to everyone! Employees go above and beyond every time. Would recommend them to everyone! More
I didn't have any problems. Excellent service and reasonable prices. They kept me informed. Excellent service and reasonable prices. They kept me informed. More
I have purchased my last 4-5 cars at Lake Wales CDJR and each experience is enjoyable! I am upfront and honest with my goals and expectations and they meet them every time. each experience is enjoyable! I am upfront and honest with my goals and expectations and they meet them every time. More
They serviced my Jeep in a short amount of time and looked at some vehicles with their sales person chief, and he was very knowledgeable at professional looked at some vehicles with their sales person chief, and he was very knowledgeable at professional More
Great service. Very friendly and helpful. Really enjoyed working with this group twice now this past year Very friendly and helpful. Really enjoyed working with this group twice now this past year More
Had my Chrysler 300 serviced here with excellent service. Adhered to my appointment time. Service was performed promptly. Even let my doggie wait with me. Work performed to satisfaction. Enjoyed having my ve Adhered to my appointment time. Service was performed promptly. Even let my doggie wait with me. Work performed to satisfaction. Enjoyed having my vehicle serviced here. More
Moses was very helpful in working with me to trade in one vehicle and purchase a used vehicle from him! Well done! Personable and professional. vehicle and purchase a used vehicle from him! Well done! Personable and professional. More
I took my vehicle to an appointment with the service department due to a factory recall. It was suggested that I take a loan vehicle. I had planned on waiting for it, but didn’t realize the length of ti department due to a factory recall. It was suggested that I take a loan vehicle. I had planned on waiting for it, but didn’t realize the length of time needed to correct the problem. It was ready late the next afternoon for pickup. I appreciated the use of a loaner vehicle. More
DO NOT RECOMMEND! !!!!!!!!!!!!!!DO NOT RECOMMEND!!!!!! Very Bad Business!!!!!!! I Brought my vehicle into there service center for an oil change and mechanic nipped my !!!!!!!!!!!!!!DO NOT RECOMMEND!!!!!! Very Bad Business!!!!!!! I Brought my vehicle into there service center for an oil change and mechanic nipped my radiator and broke it for some reason. They replaced my factory radiator with an off market radiator and was told my vehicle fixed and ready.. Upon driving my vehicle home my car went to running hot so I turned back around and took it back to them just for them to say they forgot to replace my hose to radiator 🤦♂️🤦♂️🤦♂️ I didn’t feel safe with them working on my vehicle anymore so I told them to transfer my car to Mercedes dealership and they refused to transfer my car and I was told that they fixed my car again and that I had to take my car back or I can trade it in. So I decided to look into trading my vehicle in to them in which they checked my credit 6 times which left multiple hard iniquities on my credit report.. So unfortunately I had no choice but to trade my dream Mercedes Benz truck in to them cause they hurt my credit report and I did not feel safe driving that vehicle again. I was not given any discount or any special discount on the vehicle I traded for or was not treated with the proper care I should have been treated with after there mistakes they made… I took my Dream car Into there professional mechanics for an simple oil change and left there with an ugly long dodge jeep truck.🤦♂️🤦♂️ They screwed me with no care in the world and the general manager was the one holding the screw driver🤷🏾♂️ Long as I love I will never in my life go back there I don’t care if I had to walk around I will never spend my money there or with other local dodge dealerships because it’s an family oriented business.. Tried to speak to HR department but never get an answer or never receive a phone call back after leaving multiple messages… Very bad experience with no remorse or sympathy from the service manager or from the general manager.. More



