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Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
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Nathan York was very nice and helped me find just what I wanted. I was very pleased with the service and the Jeep that I got. He explained everything to me and help me make the right choice. I could not bel wanted. I was very pleased with the service and the Jeep that I got. He explained everything to me and help me make the right choice. I could not believe how fast everything went, I was in and out. More
I recently brought my 2006 Dodge 1500 to LNCJD for routine 60,000 mile service. I was greeted by Chuck Conner who informed of the process and procedure to complete this service. He was very helpful as routine 60,000 mile service. I was greeted by Chuck Conner who informed of the process and procedure to complete this service. He was very helpful as my wife was picking me up for a day of shopping. After some time, Chuck called me to inform my truck was ready to be picked up. I consider Chuck's and LNCJD's service to have been hassle free and will reccomend then to my friends. Thank you Daniel Jacobs More
Steve was a very nice man, He kept me informed throughout the process of what my car needed and what he did. The service was excellent but I believe the price of the parts was very high. I will definitlely b the process of what my car needed and what he did. The service was excellent but I believe the price of the parts was very high. I will definitlely be bringing my vehicle back for any future repairs. In closing I would like to add that this dealer rater page is way to long, and I really see no need to jump through all these hoops just to say your company did a good job. More
i worked with lake norman chrysler for years and they have been very responsive and attentive to the matters that have concerned me. I will continue to take my automobiles there as they seem to be genual have been very responsive and attentive to the matters that have concerned me. I will continue to take my automobiles there as they seem to be genually concerned and interested in not only in the customer but the community as well. More
i brought my car in to lake norman chrysler jeep dodge for service and my service advisor was chuck conner. i had a great experience and he kept me informed of everything that was going on. i would defini for service and my service advisor was chuck conner. i had a great experience and he kept me informed of everything that was going on. i would definitely recommend this service department to all my coworkers and friends. i have had some service departments treat me terribly in the past and i really appreciate mr conners courtesy and attitude. he really took time to make sure i had a wonderful experience. More
My Chevy Venture(van) was having alot of issues that were My Chevy Venture(van) was having alot of issues that were beginning to cost me alot of money and I decided that it was time to let it out to past My Chevy Venture(van) was having alot of issues that were beginning to cost me alot of money and I decided that it was time to let it out to pasture and buy a new vehicle. Being a single Mom with 3 daughters; 1 married, 1 in college, and 1 a competition dancer, I didn't have alot of time or money to put into finding a new vehicle. After alot of researching we went into The Lake Norman Dodge and Jeep Dealership and was greeted by Stephanie who introduced us to Brian. He was very friendly, sympathetic, and easy to talk to. He listened to all of the specifications I gave him(even my silly need of "GOOD" cup holders) and then showed me a few vehicles ...recommending a Dodge Grand Caravan...the Stow and Go! This van was very nice and seemed to fit all of our needs; my dancer has very long legs and needs alot of room, my college daughter hopes to be getting in the dorm next year and I will be needing to "Stow and Go" the seats to make room so that I can move her in, and my married daughter constantly drinks water in bottles or gigantic cups(we even brought one of her cups to make sure it would fit in the cup holders!). Seeing the price of the van I needed time to think about it so we left that day without purchasing the van. When we returned to look at it again, Brian was off and Stephanie introduced us to Maggie. She was just as great as Brian had been and was very understanding. Brian had suggested that we use the van for a night so I asked Maggie if this were possible and she proceded to work with Olbey to set us up. It was a wonderful adventure as I could get all 3 of my daughters together to check out the van, riding around, testing the cup holders, stowing the seats, etc. The next day when I returned the van, I was ready to purchase and Brian, Maggie, and Craig helped me; working together to get me the best deal ever, trading in my old van for the new one, financing, and even adding on running boards so that my Mother(79 years old) will not have a problem getting in or out of my new van! It has been several weeks now and my whole family is extremely happy with our NEW Dodge Grand Caravan(named Rupert)! I enjoyed my whole experience working with the friendly and courteous staff at Lake Norman Dodge and Jeep Dealership! More
Willie Brown is always professional and courteous. He is never pushy and I like that. He will do whatever he can to make sure that everytime you vist this dealership you are taken care of. I would recomme never pushy and I like that. He will do whatever he can to make sure that everytime you vist this dealership you are taken care of. I would recommend all of my friends to him. Thank you for your continous attention shown. More
Simple and straightforward experience. No playing games at all. Russell and Lake Norman Dodge made this the easiest car buying experience I have had to date. Russell explained clearly what what my option at all. Russell and Lake Norman Dodge made this the easiest car buying experience I have had to date. Russell explained clearly what what my options were. He was helpful with all required paperwork and the negotiation was free of the games that you might expect when buying a car. More
One of the best buying experiences I have ever had for a car purchase. I had no intention of purchasing a vehicle that day - just thought I'd start shopping (and was dreading the process). However, from t car purchase. I had no intention of purchasing a vehicle that day - just thought I'd start shopping (and was dreading the process). However, from the moment I entered the dealership & met Russell, I felt completely at ease, not pressured at all. I received, what I felt was a fair deal without all the typical dealership "stuff". I decided to buy that night - even though i could have shopped another dealership. The hassle free experience was well worth it! More
Very friendly dealership. There was not a lot of pressure from the salesman, but the financing was a different story. There was a lot of pressure to buy some type of extended warranty - a high prof pressure from the salesman, but the financing was a different story. There was a lot of pressure to buy some type of extended warranty - a high profit margin item for the dealership. I felt like I wouldn't get the interest rate I was I promised unless I purchased a warranty of some type. Other than that, not a bad overall experience - I would recommend the dealer with the stipulation of watching the financing very closely. **** Update to my previous review (all 5 star ratings now) - I was contacted by the dealership and we resolved the outstanding issue with financing/warranty. I would highly recommend working with Russell as a salesman - he definitely deserves his 5-star ratings. I can now whole-heartedly recommend this dealer to my family/friends without worry. I would also like to say "thanks" to Amanda in the Finance Department for the callback and the excellent customer service. More