Lake Norman Chrysler Dodge Jeep Ram

I've been to A LOT of car dealerships in my days but this one was by far the best experience I've had buying a car. For one, the cleanliness and courtesy is EXCELLENT and the sales person Randy was the best one was by far the best experience I've had buying a car. For one, the cleanliness and courtesy is EXCELLENT and the sales person Randy was the best. Very professional and straight forward. Randy made sure all of my questions were answered (and there were plenty)...he made my car buying experience a great one and I will recommend others to this dealership. Thank you. More

One of the best car buying experiences ever. John was great to work with - friendly and knowledgeable of the products. Good price for our trade in and good price on the vehicle we purchased. Not a lot great to work with - friendly and knowledgeable of the products. Good price for our trade in and good price on the vehicle we purchased. Not a lot of pressure and gave my wife and I time to discuss the deal without high pressure tactics. I'd recommended John without reservation to my friends. Thanks. More

I have purchased three cars from this dealer. My problems started with prior ownership when the former owners signed my wife up for a 7 year lease! We did not find out until we went to turn it in th problems started with prior ownership when the former owners signed my wife up for a 7 year lease! We did not find out until we went to turn it in three years later. We then purchased a new Charger. The Charger failed to start on cold starts the first week we owned the car. The dealer was unable to fix this and my father-in-law who, at the time, was the VP of Engineering for Daimler-Chrysler, had to call a contact to get a specialist from another service dept to come and fix the car. This process took months and over 4 visits. We have taken our cars to this dealer for quotes on service only to compare them to other mechanics and found that they are on average 30% higher and the job is never complete on the first visit. This is by far the worst consumer experience I have ever had with any type of transaction! I do not know how this dealership can keep their rating? I believe it is because of the number of cars they have on the lot and not because of their ability to operate and manage a customer relationship. More

We stopped to eat on our way to a Lexus dealership. We had driven from Virginia and had no interest in looking at what Lake Norman Chrysler had to offer until my wife saw a Jeep Grand Cherokee on display. had driven from Virginia and had no interest in looking at what Lake Norman Chrysler had to offer until my wife saw a Jeep Grand Cherokee on display. Long story short we went in and were met by Mr. Ellenburg. He answered all of our questions and wasn't pushing us into a sale. We felt very comfortable with this treatment and test drove our first ever Jeep product. We never made it to the Lexus dealership and drove back to Virginia. If we decide to purchase a new vehicle it will be from Mr Ellenburg. He has never bugged us with calling and pressuring us into purchasing from him. I like that. Douglas and Lisa More

Everyone at the dealership was very professional and friendly. Mark was very helpful and very knowledgeable about all the vechicles they sell. I have bought several cars from Lake Norman Chrysler this friendly. Mark was very helpful and very knowledgeable about all the vechicles they sell. I have bought several cars from Lake Norman Chrysler this year and I will definately return for my next purchase. More

Even though I bought my new vehicle several months ago, Mark is always available to me to answer questions and make suggestions. The knowledge of my vehicle that he has shared with me has greatly enhanced Mark is always available to me to answer questions and make suggestions. The knowledge of my vehicle that he has shared with me has greatly enhanced my enjoyment of the car. Whenever my friends are looking for a new or used auto I always suggest Mark and Lake Norman Chrysler. I know that in future years, when I make my next purchase, I will give most of my consideration to Lake Norman Chrysler. More

We have purchased 4 vehicles from Lake Norman cdj since 2005 when we purchased our first Dodge Ram 1500. In less than a year it got totaled in an accident. We then came back and purchased another Ram 1500 2005 when we purchased our first Dodge Ram 1500. In less than a year it got totaled in an accident. We then came back and purchased another Ram 1500 but used, still it was a great truck, and on the same day we traded our leased Dakota for a car in the used lot. We kept the car for about 3 years, then traded it for a new 2008 chevy Equinox. As luck would have it, this car too got totaled in Jan. of 2010. I went on line and found another Dodge Ram 1500 with very low miles on it and had everything we were looking for on a truck. I had fun haggleing with Jack for a little while but finally settled on a good price. Mark had been there to help us with each purchase. He's now considered a very good friend,(don't give up the bowling totally Mark.)We love going back to a place a few years later and finding the same wonderful person who helped you before to still be there and helping you again. I would gladly recommend to anyone looking for a vehicle to see all the nice folks at Lake Norman CDJ, from the receptionist, to the salesmen, to the finance people, and even the manager. Also the service guys who work hard with little credit,everyone there will make you feel welcome and part of the family. More

Mark was very knowledgeable and attentive to the details in the purchase of my 2010 Jeep Sahara Unlimited. He made the whole process a pleasure and I wouldn't hestitate to do business with him again on ano in the purchase of my 2010 Jeep Sahara Unlimited. He made the whole process a pleasure and I wouldn't hestitate to do business with him again on another purchase of a vehicle in the future. I am loving my new Jeep! Thanks Lake Norman Chrysler !! More

I RECENTLY PURCHASED A 2010 CHALLENGER RT. THANKS TO MARK MOSAYEBI IT WAS A GREAT EXPERIENCE. I WOULD RECOMMEND THIS DEALER TO ALL MY FRIENDS. THIS IS 2ND PURCHASE LAST PURCHASE WAS A 2006 SRT8 300C. MARK MOSAYEBI IT WAS A GREAT EXPERIENCE. I WOULD RECOMMEND THIS DEALER TO ALL MY FRIENDS. THIS IS 2ND PURCHASE LAST PURCHASE WAS A 2006 SRT8 300C. GREAT DEALERSHIP AND SALES FORCE. BEST PRICE IN AREA. BEST SELECTION ALSO More

I recently purchased a car from John Raila. Working with John was great. I can be difficult to please and he listened to everything I had to say, what I wanted in a car, what I wanted to pay and ultimately John was great. I can be difficult to please and he listened to everything I had to say, what I wanted in a car, what I wanted to pay and ultimately put me in the car I bought. He was patient and at no time did I ever feel rushed. I will confidently recommend anyone looking for a car to go see John and the rest of the guys over at Lake Norman Chrysler Jeep Dodge!!! More