
Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
Filter Reviews by Keyword
By Type
Showing 5,759 reviews
My wife and i were looking for an affordable small suv to My wife and i were looking for an affordable small suv to compensate for the new edition to our family, a new baby boy which now makes it three My wife and i were looking for an affordable small suv to compensate for the new edition to our family, a new baby boy which now makes it three boys. But, we found a 2007 Saturn outlook that was perfect. I called the dealership and left a message in detail around 8:20 that morning as to what i wanted, John called me back and my wife and i drove to LNCJ and John was at the receptionist desk awaiting our arrival. The vehicle was pulled up front and to our appreciation this vehicle was in beautiful shape just what we wanted. So, we test drove it (the car), and was completely satisfied, now the great part of all this was that i had gotten a loan from my credit union but due to lack of credit history they gave me the loan at 15.9% interest which is rediculous. So, first John got the vehicle for us and a reduced price and the manager got us financed at 10.4% interest with a extended warranty of 3yrs or 36,000 miles. John showed that he is a man of patience, humility and an attentive ear to hear the voice of God. He knows what i mean. So, as i conclude first and foremost i thank the Holy Father for this blessing and secondly I thank LNCJ for their support and John for his spirit. More
I Have purchased 3 Jeeps from Willie Brown and each time I was very plesed with the overall service that I received. Everyone from the sales to finance teams were a joy to work with. I have and will conti I was very plesed with the overall service that I received. Everyone from the sales to finance teams were a joy to work with. I have and will continue to recommend family and friends to Lake Norman Chrysler Jeep Dodge. More
I found the car (VW Passat) I was looking for online. My fiance had bought two previous jeeps from John at Lake Norman Chrysler and Jeep and we were therefore pretty psyched to see that the car I was intere fiance had bought two previous jeeps from John at Lake Norman Chrysler and Jeep and we were therefore pretty psyched to see that the car I was interested in was located a LNCJ. My fiance gave John a call and told him we were coming by to see the car. John had a washed and waiting for us at the front when we got there. I bought the car 30 mins later. John was awesome. He's not the pushy salesman that you're used to seeing at dealerships. He was very nonchalant during the entire process (and my fiance also loved that fact about John which is why he bought two Jeeps from him (at different times)). He got me a great deal on a car that was already priced lower than any other online and they gave me a great deal for my trade-in. I would highly suggest that anyone start (an end) their search at LNCJ - regardless of what type of car of truck your looking for. Oh, and be sure and ask for John. You'll love him! More
My overall experience w/ Lake Norman Chrysler,Jeep, Dodge was outstanding & hassle free w/ friendly & courteous staff, the only drawback was I still paid a little more than what I was hoping to pay! I appre was outstanding & hassle free w/ friendly & courteous staff, the only drawback was I still paid a little more than what I was hoping to pay! I appreciate the fact that I was able to look w/o being pressured & everyone we dealt w/ seemed to be family oriented & tried to make it as painless as possible for them as well! Special thanks to Mark,Amanda& Frank for all your help! More
The Service/customer service rep-AJ Looper was great, he was so professional, helpful and accommodating for the maintenance service that I was needing. I had forgotten on my arrival to ask about a small MNT was so professional, helpful and accommodating for the maintenance service that I was needing. I had forgotten on my arrival to ask about a small MNT repair service that I needed, but he was able to get it resolved for me by consulting with the Tech-(name unknown-but he was most helpful) and the Tech didn't mind taking care of the repair. This was my 2nd visit, and I really appreciate "good" service, professionalism, and a caring attitude. I don't mind driving the distance for good service. Thanks AJ! More
Lake Norman Dodge's Service Dept is outstanding. The first employee who comes to mind is A J Looper is fabulous! He has always gone out of his way to make sure that we're taken care of, provides shuttle first employee who comes to mind is A J Looper is fabulous! He has always gone out of his way to make sure that we're taken care of, provides shuttle rides & is all smiles. You can tell he's dedicated to his work and the customer. Another employee is Terry. He's a very honest, humble person who explains mechanical's issues on the vehicles very thoroughly. More
Christine was very helpful, and was quick to help out with a test drive. I like the Jeep products and have owned several over the years, many seeing well over 150,000 miles. I really appreciated that L with a test drive. I like the Jeep products and have owned several over the years, many seeing well over 150,000 miles. I really appreciated that Lake Norman Jeep had such a wide selection to choose from. I would recommend Lake Norman Jeep in a heart beat. Thanks You More
My husband and I have been Chevy people for years. We decided to check out a 2011 Dodge Durango we saw on line. We drove up and met Christine and she showed us the SUV and we knew we wanted it. Christi decided to check out a 2011 Dodge Durango we saw on line. We drove up and met Christine and she showed us the SUV and we knew we wanted it. Christine and Russell made the whole process so easy. Christine spent considerable time with us just being a friend and good listener as well as making us feel at ease. At no time were we ever pressured. She was very knowlegable of the vehicle and explained many of the features. When we left there we knew we had found not only a great dealer but friends. We can not say enough about our experience. We were treated like family. More
I recently purchased a 2010 Jeep Compass from Lake Norman Chrysler-Jeep-Dodge. I have purchased many dealer vehicles in my lifetime and I can honestly say that this was the best experience I have ever had. Chrysler-Jeep-Dodge. I have purchased many dealer vehicles in my lifetime and I can honestly say that this was the best experience I have ever had. The sales people were not pushy during the process but were very attentive when I needed them to be. The process of negotiating for a new vehcle is typically stressful and can sometimes be almost confrontational. This was not the case at Lake Norman Chrsysler-Jeep-Dodge. The sales manager was very friendly during the negotiation process. I would recomend this dealership and will surely visit them again when I am in the market for my next vehicle. More
We have purchased 2 new vehicles from Lake Norman Chrysler Jeep Dodge. Our most recent purchase prompted me to take the time to share of my experience. When we arrived, my partner and I were imme Chrysler Jeep Dodge. Our most recent purchase prompted me to take the time to share of my experience. When we arrived, my partner and I were immediately greeted and paired with sales representatives Christine & Russell. While sales representative perhaps is their job title - they truly deliver an exceptional level of "service" to the sale. They were, in short - awesome to work with! No cliche of pushy car salespeople exhibited - a welcomed experience!! No stress - the decision is yours. When we began to work the deal - it was delivered without fanfare; simplistic, no haggles, and very straightforward. Russell and Christine ensured we were clear on the numbers by walking us through the deal line-by-line and patiently waited as decision discussions were complete. If you are reading this, and are in the market for a new or used car - ask for Christine or Russell. You are sure to be as pleased as we are with the level of service you will receive. Lake Norman Chrysler Jeep Dodge is a terrific dealership! From sales to service - we are very pleased with the overall experience. More