
Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
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I came in to look at the Dodge Charger and met Mark Mosayebi there on my inital visit and worked with him over a couple of weeks to find exactly what I wanted. He was extremely helpful and patient whic Mosayebi there on my inital visit and worked with him over a couple of weeks to find exactly what I wanted. He was extremely helpful and patient which made my experience very easy with the dealership. Everyone I worked with including Tony and Amanda, with the finance department, were very helpful and professional. The day we signed everything took no longer than 30 minutes which is so out of the norm and Mark came in on his day off to make sure we received everything that we had expected. I highly recommend Lake Norman Dodge as well as Mark for the next vehicle purchase. Thanks, Christine and Lance Summey More
I was recommended by a client of mine about Lake Norman. I meet with Jack the owner and was impressed about how relax and not forceful he was. He turned me over to Traci my salemen and he also was very poli I meet with Jack the owner and was impressed about how relax and not forceful he was. He turned me over to Traci my salemen and he also was very polit and not pushy at all. My wife settle on a Jeep Liberty and all I did was asked" well bottom line! How much out the door?" I had gone to another dealer in Charlotte and the guy Robert Ochoa hammered me from the moment I walked in. I left in 5 minutes! Bottom line! These guys are great and I will recommend them to all of my friends and clients looking to buy new cars. Oh! Amand in Finance is AWESOMe!!! More
About a week earlier I had dropped by to tell LNCJD that I was interested in a third car, a small Jeep, for occasional use such as "getting out" when it snowed. A sales consultant listened. A few days late I was interested in a third car, a small Jeep, for occasional use such as "getting out" when it snowed. A sales consultant listened. A few days later I dropped by and another salesman was familiar with my request. He told me of a pending trade-in that fit my request. A few days later, LNCJD called to say the trade had been made. They described the car (a 2002 Jeep Liberty) and although it was a bit beyond what I hoped to invest, it sounded ideal in other respects. The car was precisely what I had requested, including single ownership, milage range and size. It also happened to be exactly the model series I had hoped for (a Limited). Fifty years ago when I was in college, I sold cars during the summers. I know that interaction among salespersons and sales management is not always well-coordinated and open. At LNCJD it was remarkably so. Buying a car is not something I particularly enjoy as a rule, but this experience was quite satisfactory. The teamwork and good feeling among the sales force went a long way toward making it so. More
There was one more employee we actually made the agreement with, not sure of his name???? All VERY courteous employees, beautiful building, and awesome service department. WOULD DEFINATELY RECOM agreement with, not sure of his name???? All VERY courteous employees, beautiful building, and awesome service department. WOULD DEFINATELY RECOMMEND LAKE NORMAN CHRYSTLER JEEP DODGE!!! Love the new truck!!!!! More
My sales experience was a pleasant one, everyone was welcoming from the receptionist, the salespeople and the owner it was a very friendly atmosphere. I would recommended this dealership without a secon welcoming from the receptionist, the salespeople and the owner it was a very friendly atmosphere. I would recommended this dealership without a second thought. Ed the salesperson I worked with was honest, knowledgeable and easy to work with while I was making a very important decision about buying a car. More
We have had a long standing relationship with Lake Norman Dodge-Chrysler and ever since we began working with Terry as our represenative in the Service Department, our satisfaction has risen considerably. Te Dodge-Chrysler and ever since we began working with Terry as our represenative in the Service Department, our satisfaction has risen considerably. Terry is extremely customer oriented, very considerate and very timely about getting back to us on any questions. It is because of Terry that we continue to have our vehicle serviced at Lake Norman Dodge-Chrysler. More
My husband and I were forced to purchase a new car because our car had been totaled in an accident. Ed Lucas turned that negative situation into a positive situation. He was knowledgable about the p because our car had been totaled in an accident. Ed Lucas turned that negative situation into a positive situation. He was knowledgable about the product and was able to answer all of our questions at the drop of a dime. The experience overall was great. More
My sales person Ed Lucas was the best. I was able to call in the vehicle that I wanted. I gave him the make, model color and price and was able to pick up my vehicle in a few days with no problems out the do in the vehicle that I wanted. I gave him the make, model color and price and was able to pick up my vehicle in a few days with no problems out the door. I will also say Ed Lucas provided excellent customer follow up. He called me several times after I purchased my Jeep to make sure that I was happy with my purchase and to answer any questions. The experience was great and I would recommend Lake Norman to anyone seeking a vehicle. More
Our relationship with Lake Norman Chrysler Jeep Dodge has been one of excellence. As we enter for service Terry Naranch is always courteous and accommodating as he greets us, listens to our problems and assi been one of excellence. As we enter for service Terry Naranch is always courteous and accommodating as he greets us, listens to our problems and assigns the vehicle to an appropriate technician. Great in follow up after service. The service manager Robin Robinette is always understanding with major problems and handles them professionally. We have a special relationship with the parts manager Frank Sparrow. He goes into great detail as he explains the function of the parts and the availability for our vehicles. We know personally some of the technicians who explain what service the performed on our vehicles and what to expect from their work. They always point out problems that may develop later. You don't meet better people than Donna and Will in customer service as they greet us with a smile and explain our billing. Above all, we thank Jack Salzman the owner and manager for showing a personal interest with us as we service our vehicles. He always makes decisions to our satisfaction. Thanks for the free car washes! More
I went to Chrysler Jeep Dodge in Cornelius to buy my first car. I had wanted a Dodge Charger since I first saw one. Jamie Walling helped me find my love, "Bella" the Charger! I was nervous to buy a b first car. I had wanted a Dodge Charger since I first saw one. Jamie Walling helped me find my love, "Bella" the Charger! I was nervous to buy a brand new car after initially thinking used was the way to go, but Jamie walked me through the entire process along with my family. After patiently talking to me for a few hours, I bought a Dodge Charger R/T. I absolutely LOVE my car. I go back to the dealership with everything that relates to my car instead of my hometown guys just because Jamie takes such good care of me. He was there before, during, and after and I would definitely recommend seeing him! More